Home Care Providers Owned by Care South at Home (covering Dorset & Somerset) in Dorset

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Only the locations & reviews in Dorset for Care South at Home (covering Dorset & Somerset) are being shown.

Care South at Home (covering Dorset & Somerset) Locations in Dorset (2)

2 Home Care Providers owned by Care South at Home (covering Dorset & Somerset) in Dorset

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Care South at Home BCP & East Dorset

2nd Floor, Castle Dene, Throop Road, Bournemouth BH8 0DB

9.948 Reviews

15 1

"I am very pleased with the service I am receiving from Care South, all the carers are very kind to me and very helpful. This is great for..."Read all 48 reviews

Care South at Home offers quality and innovative domiciliary services, from a dedicated team that understands all of its customers have unique situations, requirements and challenges in everyday life. The... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Dementia Care

Care South at Home Poole

Moran House, 1 Holes Bay Park, Sterte Avenue West, Poole BH15 2AA

9.425 Reviews

8 1

"Mum is over the moon with the care she is receiving. She is usually a very independent person however she is currently in unbearable pain..."Read all 25 reviews

Quality care at home, in the place you cherish With Care South at Home Poole, older people receive personalised support that promotes independence, dignity and wellbeing, all within the comfort and... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Dementia Care

Care South at Home (covering Dorset & Somerset) Reviews in Dorset (73)

9.7

Care South at Home (covering Dorset & Somerset) has a Group Review Score of 9.7 (9.719) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care South at Home (covering Dorset & Somerset) must have a Review Score.

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Showing 73 reviews matching selected criteria

Review of Care South at Home BCP & East Dorset from Q D (Client / Service User) published on 29 May 2026 Submitted via Postal Card•

Overall Experience

I am very pleased with the service I am receiving from Care South, all the carers are very kind to me and very helpful. This is great for me as I can still be in my own flat, to keep my own independence.

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↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.

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Review of Care South at Home BCP & East Dorset from Ian A (Client / Service User) published on 29 May 2026 Submitted via Postal Card•

Overall Experience

Excellent care and assistance from all carers.

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↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

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Review of Care South at Home BCP & East Dorset from O B (Client / Service User) published on 29 May 2026 Submitted via Postal Card•

Overall Experience

I am very pleased with the service provided by Care South.

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↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

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Review of Care South at Home BCP & East Dorset from Clifford T (Client / Service User) published on 29 May 2026 Submitted via Postal Card•

Overall Experience

Wonderful service every time! Carers are a breath of fresh air. Efficient, caring and cheerful. You have a great team. Well done.

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↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

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Review of Care South at Home BCP & East Dorset from Patience P (Client / Service User) published on 21 May 2026 Submitted via Postal Card•

Overall Experience

I'm finding this service very good. I'm treated as a human being & not someone who doesn't know what they are talking about. Great service.

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↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for your feedback. We're pleased to hear that your overall experience has been good. We appreciate your honest comments regarding consistency among carers, and we are committed to maintaining high standards across our entire team through ongoing training, supervision, and support. Your feedback helps us continue to improve the quality of care we provide.

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Review of Care South at Home BCP & East Dorset from Teresa B (Wife of Client) published on 19 May 2026 Submitted via Postal Card•

Overall Experience

Our experience has been excellent. They have been polite, competent and have dealt with my husband with dignity and professionalism at all times. They have arrived in the evening at an appropriate time for my husband to go to bed and settled him comfortably for a good nights sleep. Communication has been good without any issues.

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↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

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Review of Care South at Home BCP & East Dorset from Herbert C (Husband of Client) published on 19 May 2026 Submitted via Postal Card•

Overall Experience

Care staff very good and polite

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↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

ank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.

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Review of Care South at Home BCP & East Dorset from Muriel B (Client / Service User) published on 7 May 2026 Submitted via Postal Card•

Overall Experience

I consider myself very fortunate to have their care, caring for me. Thank you very much.

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↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for taking the time to leave your review. We're really pleased to hear that you had a very good experience with our service. Your feedback means a lot to our team, and we're committed to continuously improving to ensure we provide the highest standard of care. If there's anything further we can do to make your experience even better, please don't hesitate to get in touch.

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Review of Care South at Home BCP & East Dorset from Peter W (Client / Service User) published on 30 April 2026 Submitted via Postal Card•

Overall Experience

Good service from all the carers I have had the pleasure to meet, and very helpful. I will miss them when the time comes.

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↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

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Review of Care South at Home BCP & East Dorset from Steve T (Client / Service User) published on 30 April 2026 Submitted via Postal Card•

Overall Experience

Very happy, a professional team and a pleasure to meet. No problem at all.

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↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

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Review of Care South at Home BCP & East Dorset from Maureen B (Client / Service User) published on 14 April 2026 Submitted via Postal Card•

Overall Experience

Been happy since purchasing the apartment & its very comfortable in the apartment, and all my neighbours are friends and we look after each other. The staff look after us well and I don't feel alone at this stage of my life.

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↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou for taking the time to write a review. I am very happy that you are happy at St Ives Place

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Review of Care South at Home BCP & East Dorset from Pamela R (Wife of Client) published on 14 April 2026 Submitted via Postal Card•

Overall Experience

First time experience but all staff have been very helpful with all my husbands needs, and helping me through a very distressing time.

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↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for your kind words. We're delighted to hear that you're happy with the care and support provided for husband. It's always our goal to ensure our clients feel well cared for and supported, and your feedback means a lot to our team

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Review of Care South at Home BCP & East Dorset from Angela M (Client / Service User) published on 10 February 2026 Submitted via Postal Card•

Overall Experience

Care South - excellent help & review - staff aware of needs & provided the appropriate care - all the carers that I saw were affable & very willing to do a service as required.

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↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou so much for taking time to complete a 5* review

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Review of Care South at Home BCP & East Dorset from Alec W (Client / Service User) published on 9 February 2026 Submitted via Postal Card•

Overall Experience

All carers very pleasant and helpful.

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↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou so much for taking the time to complete a review.

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Review of Care South at Home BCP & East Dorset from Georgina P (Client / Service User) published on 26 January 2026 Submitted via Postal Card•

Overall Experience

I have found since living in the Care South community, every assistance needed is done in a caring, helpful way. The staff in St. Ives Place/House do everything to make lives easier, and happier. Activities we can all join in and enjoy, treats together or delivered if needed. Altogether a community spirit, friendships and fun. Retirement living at its best.

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↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for taking the time to share your experience. We're delighted to hear that our team has been able to support you so well, and your kind words will be shared with them. It is a valuable service that the provide within St Ives

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Review of Care South at Home BCP & East Dorset from G P (Client / Service User) published on 26 January 2026 Submitted via Postal Card•

Overall Experience

Since moving to St. Ives Place some 4 years ago, I have received nothing but excellent service from all at Care South, and have highly recommended the service to family members.

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↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

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Review of Care South at Home BCP & East Dorset from Tracey B (Friend of Client) published on 19 January 2026 Submitted via Postal Card•

Overall Experience

Annette has found the carers to be extremely helpful, kind and caring. Nothing was to much trouble. They helped in every way she needed.

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↩Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou so much for taking time to complete a review, it is so important to us as a company to receive reviews so we can improve our clients experience with Care South at Home. We are committed to provide an outstanding service to all our clients. I will pass the comments onto our community staff.

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Review of Care South at Home BCP & East Dorset from Annette W (Wife of Client) published on 12 January 2026 Submitted via Postal Card•

Overall Experience

Very polite and clean appearance.

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↩Reply from Rahul Gohulan, Head of Care at Home at Care South at Home BCP & East Dorset

Thank you very much for your kind review. I really appreciate your positive comments about our staffs appearance and professionalism. We always my aim to provide the highest standard of care.

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Review of Care South at Home Poole from Jacqui T (Daughter-in-law of Client) published on 9 October 2025 Submitted via Website•

Overall Experience

Mum is over the moon with the care she is receiving. She is usually a very independent person however she is currently in unbearable pain waiting for a hip replacement which has significantly decreased her mobility.
She has carers once in the morning and once in the evening for 30 minutes to assist with washing/dressing/applying creams and helping with her compression stockings. Twice a week the call is for an hour and they assist her to shower.
She enjoys the company the carers provide and has positive comments on all the carers who call.

It has given us peace of mind that she is now not struggling as much as she was before and that she has someone to check on her regularly.

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↩Reply from Donna Palmer, Registered Manager at Care South at Home Poole

Thank you so much for the lovely review, I will ensure that the carers are informed. It is a pleasure to care for your Mother-In-Law.

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Review of Care South at Home Poole from S H (Sister-in-law of Client) published on 30 September 2025 Submitted via Website•

Overall Experience

Pramacare have been providing care for my sister-in-law since March 25
She lives alone and has dementia and physical disabilities which means she needs help in all areas of everyday life.
The management team and carers have been wonderful, she has been treated with such care and dignity gaining her trust and ours.
They have kept us informed and always have time to talk and answer our concerns- very important to us as we live abroad and can only come over 4-5 times a year.
It is very clear that their main priority is my sister-in-laws wellbeing and the personal care plan is very respectful taking into account that she has lived independently for a long time and now needs some help to be able to live at home.
The locality manager and office manager clearly have years of experience in the care section and I have every trust in their judgement and advice.

Thank you all

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↩Reply from Katy Robinson, Recruitment Coordinator at Care South at Home Poole

Many thanks for your lovely review. It is a pleasure to care for your sister-in law.

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No Rating

Awards / Recognitions (1)

29 May 2026Recipient: Care South at Home (covering Dorset & Somerset)

News (6)

News

10 Jul 2026
Care South at Home has been named as one of the Top 20 Small Home Care Groups at this year’s Home Care Awards in recognition of the high-quality care provided...
23 Apr 2026
Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...
23 Apr 2026
Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care South at Home (covering Dorset & Somerset) to verify any information. View our terms and conditions. Care South at Home (covering Dorset & Somerset) has an Enhanced Service -what an Enhanced Service includes.

Care South at Home (covering Dorset & Somerset) Locations in Dorset (2)

2 Home Care Providers owned by Care South at Home (covering Dorset & Somerset) in Dorset

Care South at Home (covering Dorset & Somerset) Reviews in Dorset (73)

Awards / Recognitions (1)

News (6)

Care South at Home team recognised among top home care providers

Care South and PramaCare join forces to ensure continuity of care in Dorset

Care South and PramaCare join forces to ensure continuity of care in Dorset