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Home Care Provider Owned by Care South at Home (covering Dorset & Somerset) in Dorset

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9.7 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Care South at Home (covering Dorset & Somerset) in Dorset

Only the locations & reviews in Dorset for Care South at Home (covering Dorset & Somerset) are showing below.

View the details of all 2 locations (with 63 reviews) owned by Care South at Home (covering Dorset & Somerset)

Care South at Home (covering Dorset & Somerset) Locations in Dorset (1)

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1 Home Care Provider owned by Care South at Home (covering Dorset & Somerset) in Dorset
Care South at Home BCP & East Dorset

2nd Floor, Castle Dene, Throop Road, Bournemouth BH8 0DB 

9.8 30 reviews
"All carers have been friendly & cheerful, as well as helpful. My husband has been treated with respect on all occasions.…"   Read all 30 reviews

Care South at Home offers quality and innovative domiciliary services, from a dedicated team that understands all of its customers have unique situations, requirements and challenges in everyday life. The support can be temporary, for example to assist… Read more about Care South at Home BCP & East Dorset

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £35 / hour

Care South at Home (covering Dorset & Somerset) Reviews in Dorset (30)

9.7

Care South at Home (covering Dorset & Somerset) has a Group Review Score of 9.7 (9.722) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care South at Home (covering Dorset & Somerset) must have a Review Score.

Overall Experience
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Reviewer Connection to Care South at Home (covering Dorset & Somerset)
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Review of

Care South at Home BCP & East Dorset

from J E (Wife of Client) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All carers have been friendly & cheerful, as well as helpful. My husband has been treated with respect on all occasions.
Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou so much for taking the time to complete a review. I am happy that your husband received the care that we at Care South strive to deliver.

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Review of

Care South at Home BCP & East Dorset

from N N (Daughter of Client) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff at Care South very professional, helpful & informative about how the care offered to Mum works. I have seen the carers with Mum and they are all very kind and considerate to Mum and her needs.
Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou for completing a review, I will pass the positive comments to all the staff involved in the care for your mother.

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Review of

Care South at Home BCP & East Dorset

from L C (Client) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care has been very good.
Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou for taking the time to complete a review, I am very pleased that the care received was of a level we strive to deliver at Care South

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Review of

Care South at Home BCP & East Dorset

from D S (Friend of Client) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a neighbour, friend & support for a client.
Excellent care.
Cannot fault.
Excellent with my friend.
Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou very much for taking the time to complete a review, I am pleased to hear that your friend is receiving the level of care and support that is at the heart of what we do here at Care South , I will pass the comments to the team.

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Review of

Care South at Home BCP & East Dorset

from S L (Client) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find my carer to be excellent. She is considerate, efficient and observant and very good at (tactfully) keeping me in order! Care South are highly recommended
Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

I am very happy that the staff are making a difference, I will pass the information and comments back to the staff involved in your package.

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Review of

Care South at Home BCP & East Dorset

from Anita H (Client) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Am supported with shopping which takes time & carer is very patient with me.
Also cleans the toilet (&raised seat)
Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou for completing the review, I will ensure the feedback is passed to the staff involved in you package

  • Staff
  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review of

Care South at Home BCP & East Dorset

from Richard G (Client) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers help with washing up some housework
They are excellent with taking care of me.
I have one lady mainly
She is very good, work hard
Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou for taking the time to complete a review, this is valuable feedback and we will ensure this is passed along to those involved in your package

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  • Treated with Dignity
  • Value for Money
Review of

Care South at Home BCP & East Dorset

from S R (Client) assisted by family/friend published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would say the carers are excellent very caring and friendly and they help me with my personal care and housework we always look forward to their coming
Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou so much for taking the time out to complete the 5 star review, we will pass the positive comments back to the staff involved in you package

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Review of

Care South at Home BCP & East Dorset

from V C (Partner of Client) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has benefited greatly from the personal care visits and social visits he has received. The standard of care is excellent cares treat him with respect and kindness. He loves going out on social visits mainly to garden centres and having coffee. It has made a big difference to his mobility
and social interaction. I have also benefitted from having time to myself.
Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you so much for your kind words and for taking the time to leave a review. We're so pleased to hear that everything is going well and that you're happy with the care from Care South at Home. If there's ever anything more we can do to support you, please don't hesitate to let us know

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Review of

Care South at Home BCP & East Dorset

from Jayne C (Daughter of Client) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers are professional and represent the company well. The daily approach is always based on compassion and empathy. All tasks are completed in a timely manner and to a great standard.
Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for your feedback. We're really pleased to hear that you found our care services to be good and that our carers were friendly and effective in their support.

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Review of

Care South at Home BCP & East Dorset

from Jackie H (Wife of Client) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care South are brilliant, supportive and understanding. For my husband and myself, Care South are supportive and enables my husband to be at home. I am happy to recommend Care South.
Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou for taking the time to compete a review, I will pass the comments to the staff that visit your husband.

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Review of

Care South at Home BCP & East Dorset

from A D (Client) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful & friendly
They help me with my medication & keep me safe at home. Always good for a chat.
Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou so much for taking the time to complete a review, We are so happy that the care staff provide the assistance that helps you and we will ensure the staff receive the positive feedback from yourself.

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Review of

Care South at Home BCP & East Dorset

from Ann T (Client) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having used this company for many years I would recommend them to anyone. All carers are friendly and helpful all the time.
Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you so much for your kind words and for taking the time to leave a review. We're so pleased to hear that everything is going well and that you're happy with the care from Care South at Home. If there's ever anything more we can do to support you, please don't hesitate to let us know

  • Staff
  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review of

Care South at Home BCP & East Dorset

from E S (Client) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers very helpful and kind very friendly and help with my daily routine.
Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for taking the time to complete a review for Care South at Home. I am very pleased to hear that your experience with us was a positive one and I will of course pass this on to the staff that that visit yourself.

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  • Care / Support
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  • Value for Money
Review of

Care South at Home BCP & East Dorset

from L T (Wife of Client) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the carers are very helpful and pleasant to have. The assist my husband with his daily needs which enable him to continue to live at home. I have no hesitations in recommending Care South.
Reply from Sarah Broom, Registered Manager at Care South at Home BCP & East Dorset

Thank you for your kind words and recommendation of our Care South at Home team. I will ensure your feedback is shared with the wider team. Wishing you all the very best.

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Review of

Care South at Home BCP & East Dorset

from P R (Wife of Client) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very pleased with the care we receive every day. Fully recommend Care South. Staff are very friendly and we look forward to their banter daily. We have learnt quite a lot about their nature continues.
Reply from Rahul Gohulan, Operation Support Manager at Care South at Home BCP & East Dorset

Thank you so much for your wonderful feedback! We're thrilled to hear that you and your husband are pleased with the care provided and that our staff's friendly nature has made such a positive impact on your daily routine. It's fantastic to know that you both enjoy their banter and have learned more about their nature. We truly appreciate your recommendation and are grateful to have the opportunity to care for your husband.

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Review of

Care South at Home BCP & East Dorset

from Lynn B (Wife of Client) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with all the help I receive from Care South. The carers are amazing how they help my husband, in his bed, with all the normal day to day tasks like washing, dressing and making him comfortable. They are always ready to reassure him, talk to him about his day/night/family and how he
is feeling at the time. The carers are also friendly and helpful towards me, as his wife and show empathy for us both. I would highly recommend Care South and their wonderful carers.
Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou so much for taking the time to complete a review, I am pleased that you and your husband are happy with the service, I will pass your comments onto the staff that come and visit.

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Review of

Care South at Home BCP & East Dorset

from J B (Wife of Client) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care staff are knowledgeable, friendly and they look after the patient. Would recommend them fully.
Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou so much for taking the time to complete the review, I will pass your comments onto the staff

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  • Care / Support
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  • Treated with Dignity
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Review of

Care South at Home BCP & East Dorset

from David W (Son of Client) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a serious fall, my mother required twice daily care from Care South Dorset. Their careers were excellent. They looked after my mum with great empathy, dignity, and care, understanding the difficulties she was having. They were cheerful and friendly which was a huge benefit to Mum while she was
unable to do very much for herself. They involved her in their lives which brought additional interest and involvement for Mum. Great for her mental health at a time when her injuries were particularly painful. I would greatly recommend the Care South Dorset team.
Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for taking the time to complete a review for Care South at Home. I am very pleased to hear that your experience with us was a positive one and I will of course pass this on to the staff that cared for your mother.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Care South at Home BCP & East Dorset

from K T (Client) assisted by family/friend published on 31 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found Care South to be very friendly and understanding of my husband's needs. I could not fault their service, and I highly recommend them.
Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for taking the time to complete a review for Care South at Home. I am very pleased to hear that your experience with us was a positive one and I will of course pass this on to the staff that cared for your husband.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care South at Home (covering Dorset & Somerset) to verify any information. View our terms and conditions. Care South at Home (covering Dorset & Somerset) has an Enhanced Service – more info.