Home Care Provider Owned by Care South at Home (covering Dorset & Somerset) in Somerset
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Somerset for Care South at Home (covering Dorset & Somerset) are showing below.
Care South at Home (covering Dorset & Somerset) Locations in Somerset (1)
Care South at Home Somerset & West Dorset
9.7
36 reviews
4 The Linen Yard, South Street, Crewkerne TA18 8AB
"We found the staff who attended my wife were very friendly and helpful. I would note them as excellent over the period of 5 weeks.…" Read all 36 reviews
Care South provides a wide range of home care services, from a friendly team of professionals. The team will understand your individual needs and work with you, whether it's just the occasional visit or multiple, temporary or longer term that works for… Read more about Care South at Home Somerset & West Dorset
- Care Provided
- Visiting Care
- Dementia
- Visiting Care from £33.50 / hour
Care South at Home (covering Dorset & Somerset) Reviews in Somerset (36)
9.7
Care South at Home (covering Dorset & Somerset) has a Group Review Score of 9.7 (9.743) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care South at Home (covering Dorset & Somerset) must have a Review Score.
Review of
Care South at Home Somerset & West Dorset
from L H (Husband of Client) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We found the staff who attended my wife were very friendly and helpful. I would note them as excellent over the period of 5 weeks.
Reply from Tracie Gregory, Manager at Care South at Home Somerset & West DorsetThankyou so much for taking time to complete a review, it is so important to us as a company to receive reviews so we can improve our clients experience with Care South at Home. We are committed to provide an outstanding service to all our clients. I will pass the comments onto our community staff.
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Review of
Care South at Home Somerset & West Dorset
from Michael C (Client) published on 2 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Carer is excellent and helpful.
Reply from Rahul Gohulan, Manager at Care South at Home Somerset & West DorsetThank you for taking the time to share your feedback. We're delighted to hear that your carer is excellent and helpful. Providing compassionate, high-quality care is very important to us, and your kind words will be shared with the team.
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Review of
Care South at Home Somerset & West Dorset
from Colin R (Son of Client) published on 23 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Care South have been caring for my dad for a few years now and I can honestly say they are amazing , very very helpful honest and caring , nothing is too much trouble , they go above and beyond , my dad loves them for their hard work and great company , we would be lost without these lovely people ,
my dad is desperate to stay at home , and this is only possible with the help and dedication of the Care South team , I have the deepest respect for these lovely caring people , if you are thinking of a loved one needing carers , do not hesitate , you will not regret having Care South !
Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West DorsetThank you so much for taking the time to share such a heartfelt review. We are truly touched by your kind words and by the trust you and your dad have placed in Care South over the years.
It means a great deal to know that our team has been able to support your dad to remain at home, where he feels happiest, and to provide not only high-quality care but also companionship and reassurance. Your feedback reflects exactly what our carers strive for every day-going above and beyond with honesty, compassion, and dedication.
We will be sure to pass your lovely comments on to the whole team, as they will be incredibly proud to know the difference they are making. Thank you again for your deepest respect and recommendation; it truly means the world to us.
It means a great deal to know that our team has been able to support your dad to remain at home, where he feels happiest, and to provide not only high-quality care but also companionship and reassurance. Your feedback reflects exactly what our carers strive for every day-going above and beyond with honesty, compassion, and dedication.
We will be sure to pass your lovely comments on to the whole team, as they will be incredibly proud to know the difference they are making. Thank you again for your deepest respect and recommendation; it truly means the world to us.
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Review of
Care South at Home Somerset & West Dorset
from Jennifer B (Daughter of Client) published on 16 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As I live over 200 miles away I rely on the carers to help and support my Mum.
The carers are reliable and are always friendly when I speak to them on the phone.
The head office team respond quickly to any communication and help me resolve any issues that arise whether it's picking up medication
The carers are reliable and are always friendly when I speak to them on the phone.
The head office team respond quickly to any communication and help me resolve any issues that arise whether it's picking up medication
or taking Mum to appointments.
Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West DorsetThank you very much for taking the time to leave such a kind review. We understand how challenging it can be to support a loved one from a distance, and we're pleased to hear that our carers have been reliable and friendly, and that our office team has been able to support you promptly. It's important to us that both our clients and their families feel reassured and supported, and we're glad we can help your mum with her care, appointments, and medication. Thank you for placing your trust in our team.
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Review of
Care South at Home Somerset & West Dorset
from Simone S (Daughter of Client) published on 3 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Dear Care South Team,
a heartfelt thank you to the entire team for the professional and compassionate care you provided to my mom.
You truly work with both heart and mind. Your ability to respond to individual needs and bring such a warm, positive energy into the home made a big difference.
We felt
a heartfelt thank you to the entire team for the professional and compassionate care you provided to my mom.
You truly work with both heart and mind. Your ability to respond to individual needs and bring such a warm, positive energy into the home made a big difference.
We felt
respected and heard at all times. The way you accommodated our wishes was deeply appreciated and left a lasting impression.
Highly recommended, thank you again for everything.
Highly recommended, thank you again for everything.
Reply from Sarah Broom, Manager at Care South at Home Somerset & West DorsetThank you for your heartfelt response it really does allow us to appreciate how the support has had such a positive impact on your mum and the family .Thank you once again
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Review of
Care South at Home Somerset & West Dorset
from J R (Client) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Carers are all marvellous.
The office staff really helpful.
Couldn't wish for a better company.
The office staff really helpful.
Couldn't wish for a better company.
Reply from Sarah Broom, Manager at Care South at Home Somerset & West DorsetThank you for taking the time to share such lovely feedback. We're so pleased to hear that you have felt supported by our team. It's really important to us that our care is not only professional reliable and individual to you . Please contact us if there is anything further we can help with.
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Review of
Care South at Home Somerset & West Dorset
from J E (Client) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good & helpful.
Reply from Sarah Broom, Manager at Care South at Home Somerset & West DorsetIts great that you have taken the time to send in your review Thank you very much .Its really nice to know that you are happy with the support we are providing.Please contact us anytime if you feel there is anything else we can help you with .
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Review of
Care South at Home Somerset & West Dorset
from J S (Client) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Carers are well-trained.
Carere are consistent.
Smart in appearance.
Carers are good communicators.
Carers are trained to be vigilant in their tasks.
Carere are consistent.
Smart in appearance.
Carers are good communicators.
Carers are trained to be vigilant in their tasks.
Reply from Sarah Broom, Manager at Care South at Home Somerset & West DorsetThank you so much for your feedback and taking the time to complete this review it is very much appreciated it really is so nice to hear .Please do not hesitate to contact us if you feel there is anything else we can do to support you
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Review of
Care South at Home Somerset & West Dorset
from E S (Client) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good.
A particular staff member is very good.
A particular staff member is very good.
Reply from Sarah Broom, Manager at Care South at Home Somerset & West DorsetThank you for taking the time to send this positive feedback it is so nice to hear that you are very happy with the support you are receiving Please do not hesitate to contact us if there is anything else we can support you with.
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Review of
Care South at Home Somerset & West Dorset
from K S (Daughter of Client) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is our first experience of carers visiting my mother on a 2 x day basis and we find ourselves very impressed, not only with the team who visit but with support from the office-based team.
The whole approach to Mum's care has been friendly, supportive and entirely professional.
The whole approach to Mum's care has been friendly, supportive and entirely professional.
Reply from Sarah Broom, Manager at Care South at Home Somerset & West DorsetThank you for the kind words I am so glad that our support is making a difference to your Mum it is so nice to hear when things are going well
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Review of
Care South at Home Somerset & West Dorset
from Diane W (Client) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find everyone very kind and helpful. I just don't know how I would be able to stay here in my own home. I do hope to be able to do more for myself at some point. It's nice to see them come in as I love company.
They always make sure I have food and drinks nearby.
They always make sure I have food and drinks nearby.
Reply from Sarah Broom, Manager at Care South at Home Somerset & West DorsetThank you for the kind words I am so glad that our support is making a difference to your Mum it is so nice to hear when things are going well
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Review of
Care South at Home Somerset & West Dorset
from S G (Client) assisted by family/friend published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since cancer treatment, carers have been very kind and caring, the office also checked on me. This was very thoughtful. Staff also checked my wife was managing ok.
Reply from Sarah Broom, Manager at Care South at Home Somerset & West DorsetThank you so much for your kind feedback its so nice to hear the service has made a difference
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Review of
Care South at Home Somerset & West Dorset
from D H (Daughter of Client) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
On the whole, the carers treat mum really well. Their time keeping is good too.
Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West DorsetThank you so much for your kind words. We're really pleased to hear that your mum is being well cared for and that our carers' timekeeping meets your expectations. Consistency and compassion are at the heart of what we do, so your feedback means a great deal to us. If there's ever anything more we can do to support you or your mum, please don't hesitate to reach out.
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Review of
Care South at Home Somerset & West Dorset
from M L (Client) assisted by family/friend published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't praise my carers enough, they do all I ask and more.
Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West DorsetThank you so much for your kind words. We're absolutely delighted to hear that you're happy with the care and support our team provides. Your appreciation means the world to our carers, who always go the extra mile to ensure our clients feel safe, respected, and well cared for. We'll be sure to pass on your lovely feedback to them!
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Review of
Care South at Home Somerset & West Dorset
from C H (Client) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Been a great getting me back on my feet.
Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West DorsetThank you so much for your kind words! We're so pleased to hear that we've been able to support you in getting back on your feet. It's always our goal to provide care that truly makes a difference, and your feedback means a lot to the whole team. Wishing you continued strength and good health!
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Review of
Care South at Home Somerset & West Dorset
from J H (Daughter of Client) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum and myself have felt well supported by Care South at Home. They have been reliable, pro- active and understanding of her condition and situation. Mum looks forward to their visits and feels able to express her needs. We have both been treated in a professional and and approachable manner.
Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West DorsetThank you for taking the time to share such lovely feedback. We're so pleased to hear that both you and your mum have felt supported by our team. It's incredibly important to us that our care is not only professional and reliable, but also personal and understanding of each individual's needs. We're glad to know your mum looks forward to our visits - that truly means a lot. We'll be sure to pass on your kind words to the team.
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Review of
Care South at Home Somerset & West Dorset
from J S (Husband of Client) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The care services from Care South were good and the carers were friendly and did their work carefully and effectively.
Timing of the four visits each day was uncertain and this was a little difficult for the family to work around.
Timing of the four visits each day was uncertain and this was a little difficult for the family to work around.
Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West DorsetThank you for your feedback. We're really pleased to hear that you found our care services to be good and that our carers were friendly and effective in their support. We also appreciate you highlighting the challenges around the timing of visits. We understand how important consistency is for families, and we're always looking for ways to improve in this area. Your comments have been shared with the team, and we'll continue working to provide the best possible experience.
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Review of
Care South at Home Somerset & West Dorset
from J E (Client) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Care South have looked after my needs for approximately two years to date, they visit every other day and carry out multiple tasks. I find all the carers friendly and helpful and they treat me with dignity and respect.
Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West DorsetThank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you feel well-supported by our team and that our carers have been treating you with the dignity and respect you deserve. It means a great deal to us to know that you've felt consistently cared for over the past two years. We'll be sure to pass on your lovely feedback to the team-they'll be thrilled to hear it!
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Review of
Care South at Home Somerset & West Dorset
from Paul C (Client) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everything is ok - love care south - no problems.
Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West DorsetThank you so much for your kind words and for taking the time to leave a review! We're so pleased to hear that everything is going well and that you're happy with the care from Care South at Home. If there's ever anything more we can do to support you, please don't hesitate to let us know.
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Review of
Care South at Home Somerset & West Dorset
from A O (Client) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When I came home from hospital following a stroke I was barely able to butter a piece of toast, but with the encouragement of my carer I am now 3 weeks later able to prepare food for myself They gave me strength to reach these goals.
Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West DorsetThank you so much for sharing your experience. We're truly moved to hear about your incredible progress since coming home from hospital. It's wonderful to know that our carer's support and encouragement played a part in helping you regain your independence and confidence. Stories like yours inspire our whole team and remind us why we do what we do. Wishing you continued strength and success on your recovery journey - we're so proud of you!
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Awards / Recognitions (0)
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