Only the locations & reviews in Somerset for Care South at Home (covering Dorset & Somerset) are being shown.
"Very helpful, all carers are very pleasant and easy to talk to, we tend to have a laugh with everyone...."Read all 60 reviews
Care South provides a wide range of home care services, from a friendly team of professionals. The team will understand your individual needs and work with you, whether it's just the occasional visit... Read more
Care South at Home (covering Dorset & Somerset) has a Group Review Score of 9.7 (9.719) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care South at Home (covering Dorset & Somerset) must have a Review Score.
Everything has been excellent.
Everything has been excellent.
Thank you for taking the time to leave your review. We're really pleased to hear that you had a very good experience with our service. Your feedback means a lot to our team, and we're committed to continuously improving to ensure we provide the highest standard of care.
The care has been brilliant, continually for my son Stephen is very important and with parkinsons and dementia, you can't rush him. The only issue is that sometimes in the morning it's late when carers arrive due to their rota. And Stephen has been in bed for 14 to 15 hours same position and he's...
The care has been brilliant, continually for my son Stephen is very important and with parkinsons and dementia, you can't rush him. The only issue is that sometimes in the morning it's late when carers arrive due to their rota. And Stephen has been in bed for 14 to 15 hours same position and he's very stiff bless him. Overall staff brilliant with Stephen and myself.
Thank you for taking the time to leave your review. We're really pleased to hear that you had a good experience with our service and take onboard the timings in the mornings which the staff are always looking to improved the call times to meet the persons needs. Your feedback means a lot to our...
Thank you for taking the time to leave your review. We're really pleased to hear that you had a good experience with our service and take onboard the timings in the mornings which the staff are always looking to improved the call times to meet the persons needs. Your feedback means a lot to our team, and we're committed to continuously improving to ensure we provide the highest standard of care. If there's anything further we can do to make your experience even better, please don't hesitate to get in touch. (Name: Diane Hughes Email: diane.hughes@care-south.co.uk Position: Manager)
Very good...
Very good...
Thank you for your review. We're delighted to hear you've had a very good experience with our service. Your feedback is greatly appreciated.
Very helpful, all carers are very pleasant and easy to talk to, we tend to have a laugh with everyone.
Very helpful, all carers are very pleasant and easy to talk to, we tend to have a laugh with everyone.
Thank you for your lovely review. We're so pleased to hear that you find our carers helpful, pleasant, and easy to talk to. Building genuine relationships and bringing a bit of laughter to the day is something we really value, so your feedback means a lot to us. Thank you for your continued support.
Care South staff have all been very caring and respectful that is why we have decided to stay at private clients,
Care South staff have all been very caring and respectful that is why we have decided to stay at private clients,
Thank you for your kind feedback. We're delighted to hear that the Care South team has been caring and respectful throughout your experience. It means a great deal to know that the support provided has given you the confidence to remain with Private Clients. We truly value your trust and look forward to continuing to support you with the highest standard of care.
Generally - good.
Generally - good.
Thank you for your feedback. We're pleased to hear that your overall experience has been good. We appreciate your honest comments regarding consistency among carers, and we are committed to maintaining high standards across our entire team through ongoing training, supervision, and support. Your feedback helps us continue to improve the quality of care we provide.
Very good
Very good
Thank you for taking the time to leave your review. We're really pleased to hear that you had a very good experience with our service. Your feedback means a lot to our team, and we're committed to continuously improving to ensure we provide the highest standard of care. If there's anything further we can do to make your experience even better, please don't hesitate to get in touch.
Mum was referred on to Care South at Home as part of her D2A package following a hospital stay. She was previously independent and having people come to the house for personal care was difficult. The team were superb, supportive and encouraging mum to be as independent as possible. All so very...
Mum was referred on to Care South at Home as part of her D2A package following a hospital stay. She was previously independent and having people come to the house for personal care was difficult. The team were superb, supportive and encouraging mum to be as independent as possible. All so very lovely. My parents also live quite remotely which did present some challenges, but all the carers were accommodating. Thank you for this service, kindness & support.
Thank you so much for taking the time to share your experience. We're delighted to hear that your mum felt supported during what can be a challenging transition after a hospital stay. It's especially meaningful to know that our team was able to encourage her independence while providing...
Thank you so much for taking the time to share your experience. We're delighted to hear that your mum felt supported during what can be a challenging transition after a hospital stay. It's especially meaningful to know that our team was able to encourage her independence while providing compassionate care and understanding her individual needs.Your kind words will be shared with the team, and we're grateful to have been able to support your family during this time.
I do have certain carers that smile need better.
I do have certain carers that smile need better.
Thank you very much for taking the time to share your feedback. We are delighted to hear that you are happy with the care provided. Your kind comments are greatly appreciated and will be shared with the team, who will be pleased to know their support is making a positive difference.
Excellent.
Excellent.
Thank you very much for taking the time to share your feedback. We are delighted to hear that you are happy with the care provided. Your kind comments are greatly appreciated and will be shared with the team, who will be pleased to know their support is making a positive difference.
Brilliant.
Brilliant.
Thank you very much for taking the time to share your feedback. We are delighted to hear that you are happy with the care provided. Your kind comments are greatly appreciated and will be shared with the team, who will be pleased to know their support is making a positive difference.
Happy with service.
Happy with service.
Thank you for your kind feedback. We're really pleased to hear about your positive experience and that our service met your expectations.
Very good no problems
Very good no problems
Thank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.
In almost every respect our residence at The Meadows meets what we expected in a retirement environment. The bungalow quality is excellent and in many respects there is a near holiday atmosphere. Above all the care assistance by the ladies is superb. In some aspects of the grounds management...
In almost every respect our residence at The Meadows meets what we expected in a retirement environment. The bungalow quality is excellent and in many respects there is a near holiday atmosphere. Above all the care assistance by the ladies is superb. In some aspects of the grounds management require nagging to get a required result. Energy costs should be lower.
We also appreciate your comments regarding...
Thank you for your thoughtful feedback about your time at The Meadows.We also appreciate your comments regarding the grounds and energy costs, and we will take these on board as part of our ongoing efforts to improve. Thank you again for sharing your experience.
I have lived here 14 years and found all the carers and all the staff caring. Luckily I have not needed them up to now but in the future I might. I would be very pleased to have them.
I have lived here 14 years and found all the carers and all the staff caring. Luckily I have not needed them up to now but in the future I might. I would be very pleased to have them.
It truly means a great deal to hear that you've consistently found all of the carers and staff to be caring and supportive. Even if you haven't needed assistance so far, we're very pleased to...
Thank you so much for your wonderful review and for being part of our community for the past 14 years.That sense of trust and peace of mind is incredibly important, and your kind words will mean so much to everyone here. Thank you again for taking the time to share your experience.
My wife Judy and I love living here since September 2024. I am fully mobile but my wife is in a wheelchair. We are both very pleased with the support that we receive from Care South. We have no criticisms.
My wife Judy and I love living here since September 2024. I am fully mobile but my wife is in a wheelchair. We are both very pleased with the support that we receive from Care South. We have no criticisms.
We're especially pleased to hear that the support...
It means a great deal to us to know that you are both pleased with the support provided by Care South. Our team works hard to ensure every resident feels comfortable, supported, and at home, so your positive feedback is truly appreciated.Thank you again for taking the time to share your experience - it really does mean a lot to the whole team.
I only use the care once a fortnight to help with housekeeping. It seems to work well. It would be nice to have the same person each time.
I only use the care once a fortnight to help with housekeeping. It seems to work well. It would be nice to have the same person each time.
Thank you for your feedback! We're glad to hear that the care you receive is working well for your housekeeping needs. We understand how important consistency can be, and we'll certainly do our best to ensure you have the same carer each time.
A carer comes to me every Wednesday morning for domestic duties that I am unable to manage myself.
A carer comes to me every Wednesday morning for domestic duties that I am unable to manage myself.
Thank you for sharing your experience with us. We're glad to hear that the support you receive each Wednesday is helping with your domestic duties. If there's anything else we can do to make your experience even better, please don't hesitate to let us know.
Very good service & carers very pleasant.
Very good service & carers very pleasant.
Thank you for your lovely feedback! We're so glad to hear that you're happy with the service and that our carers have made a positive impression. We truly appreciate your kind words and are always here if you need anything.
I am very pleased wtih the assistance I received. She is both helpful and always cheerful.
I am very pleased wtih the assistance I received. She is both helpful and always cheerful.
Thank you so much for your kind words! We're thrilled to hear that you're pleased with the assistance you've received. We're very proud of our team, and it's wonderful to know that her helpfulness and cheerful attitude have made a positive impact.
Care South at Home has been named as one of the Top 20 Small Home Care Groups at this year’s Home Care Awards in recognition of the high-quality care provided...
Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...
Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...
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