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Home Care Provider Owned by Care South at Home (covering Dorset & Somerset) in Somerset

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9.9 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Care South at Home (covering Dorset & Somerset) in Somerset

Only the locations & reviews in Somerset for Care South at Home (covering Dorset & Somerset) are showing below.

View the details of all 2 locations (with 84 reviews) owned by Care South at Home (covering Dorset & Somerset)

Care South at Home (covering Dorset & Somerset) Locations in Somerset (1)

1 Home Care Provider owned by Care South at Home (covering Dorset & Somerset) in Somerset
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Care South at Home Somerset & West Dorset
4 The Linen Yard, South Street, Crewkerne TA18 8AB 
9.8 48 reviews
Care South at Home Somerset & West Dorset, Crewkerne, Somerset
"I have lived here 14 years and found all the carers and all the staff caring. Luckily I have not needed them up to now but in the future I…"   Read all 48 reviews
  • Visiting Care from £33.50 / hour

Care South provides a wide range of home care services, from a friendly team of professionals. The team will understand your individual needs and work with you, whether it's just the occasional visit ... Read more

Care Provided
  • Visiting Care
  • Dementia

Care South at Home (covering Dorset & Somerset) Reviews in Somerset (48)

9.9

Care South at Home (covering Dorset & Somerset) has a Group Review Score of 9.9 (9.853) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Care South at Home (covering Dorset & Somerset) must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Care South at Home (covering Dorset & Somerset)
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Review of

Care South at Home Somerset & West Dorset

from Ashley L (Son of Client) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good no problems
Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West DorsetThank you for your kind review. We are very pleased to hear that you have been happy with the care and support provided. Our team works hard to deliver a professional and reliable service, so it is wonderful to know their efforts are appreciated. Your feedback means a lot to us.
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Review of

Care South at Home Somerset & West Dorset

from Ann B (Client) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In almost every respect our residence at The Meadows meets what we expected in a retirement environment. The bungalow quality is excellent and in many respects there is a near holiday atmosphere. Above all the care assistance by the ladies is superb. In some aspects of the grounds management require
nagging to get a required result. Energy costs should be lower.
Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West DorsetThank you for your thoughtful feedback about your time at The Meadows.
We're so pleased to hear that your home and the overall atmosphere have met your expectations, and that you rate the care support so highly - that will mean a great deal to the team.
We also appreciate your comments regarding the grounds and energy costs, and we will take these on board as part of our ongoing efforts to improve. Thank you again for sharing your experience.
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Review of

Care South at Home Somerset & West Dorset

from Shirley S (Client) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived here 14 years and found all the carers and all the staff caring. Luckily I have not needed them up to now but in the future I might. I would be very pleased to have them.
Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West DorsetThank you so much for your wonderful review and for being part of our community for the past 14 years.
It truly means a great deal to hear that you've consistently found all of the carers and staff to be caring and supportive. Even if you haven't needed assistance so far, we're very pleased to know you feel confident and reassured that, should you ever need support in the future, the team at Care South will be there for you.
That sense of trust and peace of mind is incredibly important, and your kind words will mean so much to everyone here. Thank you again for taking the time to share your experience.
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Review of

Care South at Home Somerset & West Dorset

from Hugh W (Client) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife Judy and I love living here since September 2024. I am fully mobile but my wife is in a wheelchair. We are both very pleased with the support that we receive from Care South. We have no criticisms.
Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West DorsetIt means a great deal to us to know that you are both pleased with the support provided by Care South. Our team works hard to ensure every resident feels comfortable, supported, and at home, so your positive feedback is truly appreciated.
We're especially pleased to hear that the support arrangements are working well for you both, and that Judy feels well assisted. Creating an environment where couples can continue to enjoy life together, with the right care in place, is very important to us.
Thank you again for taking the time to share your experience - it really does mean a lot to the whole team.
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Review of

Care South at Home Somerset & West Dorset

from C R (Client) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I only use the care once a fortnight to help with housekeeping. It seems to work well. It would be nice to have the same person each time.
Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West DorsetThank you for your feedback! We're glad to hear that the care you receive is working well for your housekeeping needs. We understand how important consistency can be, and we'll certainly do our best to ensure you have the same carer each time.
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Review of

Care South at Home Somerset & West Dorset

from M T (Client) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A carer comes to me every Wednesday morning for domestic duties that I am unable to manage myself.
Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West DorsetThank you for sharing your experience with us. We're glad to hear that the support you receive each Wednesday is helping with your domestic duties. If there's anything else we can do to make your experience even better, please don't hesitate to let us know.
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Review of

Care South at Home Somerset & West Dorset

from Rosemary F (Client) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good service & carers very pleasant.
Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West DorsetThank you for your lovely feedback! We're so glad to hear that you're happy with the service and that our carers have made a positive impression. We truly appreciate your kind words and are always here if you need anything.
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Review of

Care South at Home Somerset & West Dorset

from B B (Client) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased wtih the assistance I received. She is both helpful and always cheerful.
Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West DorsetThank you so much for your kind words! We're thrilled to hear that you're pleased with the assistance you've received. We're very proud of our team, and it's wonderful to know that her helpfulness and cheerful attitude have made a positive impact.
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Review of

Care South at Home Somerset & West Dorset

from Luke K (Son of Client) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm happy with the care support that's been provided for my mum.
Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West DorsetThank you for your kind words. We're delighted to hear that you're happy with the care and support provided for your mum. It's always our goal to ensure our clients feel well cared for and supported, and your feedback means a lot to our team.
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Review of

Care South at Home Somerset & West Dorset

from Matt C (Son of Client) published on 16 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care South provide a consistent service that meets my father's needs. They are reliable and deal with his changing needs in a friendly way. The carers who visit are always upbeat showing genuine interest in my father but remain professional at all times. My father looks forward to their visits and
it has transformed both his, and my, morning routine allowing him to start his day the right way.
Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West DorsetThank you so much for your kind feedback.
We're thrilled to hear that the service has been consistent and responsive to your father's changing needs. It's wonderful to know that he looks forward to the carers' visits and that their support has had such a positive impact on both his and your morning routine.
Our team takes pride in providing care that is professional, reliable, and genuinely person-centred, so your comments mean a great deal. I'll be sure to share your kind words with the carers involved.
Thank you again for trusting Care South with your father's care.
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Review of

Care South at Home Somerset & West Dorset

from Christine L (Client) published on 4 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you all for being so kind to me and so helpful.
Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West DorsetThank you so much for your kind words. We're really pleased to hear that you felt supported, and we'll be sure to pass your feedback on to the team.
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Review of

Care South at Home Somerset & West Dorset

from Diane W (Client) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had excellent help from Care South, they are all wonderful. I couldn't stay at home without them coming. Can't thank them enough.
Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West DorsetThank you for taking the time to share your experience. We're delighted to hear that our team has been able to support you so well, and your kind words will be shared with them. We're proud to be able to help you remain at home.
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Review of

Care South at Home Somerset & West Dorset

from A B (Husband of Client) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with everything.
Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West DorsetThank you for taking the time to leave such a positive review. We're so pleased to hear you were very satisfied with everything.
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Review of

Care South at Home Somerset & West Dorset

from L H (Husband of Client) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found the staff who attended my wife were very friendly and helpful. I would note them as excellent over the period of 5 weeks.
Reply from Tracie Gregory, Manager at Care South at Home Somerset & West DorsetThankyou so much for taking time to complete a review, it is so important to us as a company to receive reviews so we can improve our clients experience with Care South at Home. We are committed to provide an outstanding service to all our clients. I will pass the comments onto our community staff.
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Review of

Care South at Home Somerset & West Dorset

from Michael C (Client) published on 2 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carer is excellent and helpful.
Reply from Rahul Gohulan, Manager at Care South at Home Somerset & West DorsetThank you for taking the time to share your feedback. We're delighted to hear that your carer is excellent and helpful. Providing compassionate, high-quality care is very important to us, and your kind words will be shared with the team.
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Review of

Care South at Home Somerset & West Dorset

from Colin R (Son of Client) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care South have been caring for my dad for a few years now and I can honestly say they are amazing , very very helpful honest and caring , nothing is too much trouble , they go above and beyond , my dad loves them for their hard work and great company , we would be lost without these lovely people ,
my dad is desperate to stay at home , and this is only possible with the help and dedication of the Care South team , I have the deepest respect for these lovely caring people , if you are thinking of a loved one needing carers , do not hesitate , you will not regret having Care South !
Reply from Rahul Gohulan, Operation Support Manager at Care South at Home Somerset & West DorsetThank you so much for taking the time to share such a heartfelt review. We are truly touched by your kind words and by the trust you and your dad have placed in Care South over the years.
It means a great deal to know that our team has been able to support your dad to remain at home, where he feels happiest, and to provide not only high-quality care but also companionship and reassurance. Your feedback reflects exactly what our carers strive for every day-going above and beyond with honesty, compassion, and dedication.
We will be sure to pass your lovely comments on to the whole team, as they will be incredibly proud to know the difference they are making. Thank you again for your deepest respect and recommendation; it truly means the world to us.
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Review of

Care South at Home Somerset & West Dorset

from Jennifer B (Daughter of Client) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As I live over 200 miles away I rely on the carers to help and support my Mum.
The carers are reliable and are always friendly when I speak to them on the phone.
The head office team respond quickly to any communication and help me resolve any issues that arise whether it's picking up medication
or taking Mum to appointments.
Reply from Rahul Gohulan, Head of Care at Home at Care South at Home Somerset & West DorsetThank you very much for taking the time to leave such a kind review. We understand how challenging it can be to support a loved one from a distance, and we're pleased to hear that our carers have been reliable and friendly, and that our office team has been able to support you promptly. It's important to us that both our clients and their families feel reassured and supported, and we're glad we can help your mum with her care, appointments, and medication. Thank you for placing your trust in our team.
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Review of

Care South at Home Somerset & West Dorset

from Simone S (Daughter of Client) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dear Care South Team,
a heartfelt thank you to the entire team for the professional and compassionate care you provided to my mom.
You truly work with both heart and mind. Your ability to respond to individual needs and bring such a warm, positive energy into the home made a big difference.
We felt
respected and heard at all times. The way you accommodated our wishes was deeply appreciated and left a lasting impression.
Highly recommended, thank you again for everything.
Reply from Sarah Broom, Manager at Care South at Home Somerset & West DorsetThank you for your heartfelt response it really does allow us to appreciate how the support has had such a positive impact on your mum and the family .Thank you once again
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Review of

Care South at Home Somerset & West Dorset

from J R (Client) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are all marvellous.
The office staff really helpful.
Couldn't wish for a better company.
Reply from Sarah Broom, Manager at Care South at Home Somerset & West DorsetThank you for taking the time to share such lovely feedback. We're so pleased to hear that you have felt supported by our team. It's really important to us that our care is not only professional reliable and individual to you . Please contact us if there is anything further we can help with.
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Review of

Care South at Home Somerset & West Dorset

from J E (Client) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good & helpful.
Reply from Sarah Broom, Manager at Care South at Home Somerset & West DorsetIts great that you have taken the time to send in your review Thank you very much .Its really nice to know that you are happy with the support we are providing.Please contact us anytime if you feel there is anything else we can help you with .
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