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Care South at Home BCP & East Dorset

2nd Floor, Castle Dene, Throop Road, Bournemouth BH8 0DB
Care South at Home (covering Dorset & Somerset) Logo
Top 20 award
Care South at Home BCP & East Dorset logo
Care South at Home BCP & East Dorset, Bournemouth
Care South at Home BCP & East Dorset, Bournemouth
Care South at Home BCP & East Dorset, Bournemouth

Care South at Home offers quality and innovative domiciliary services, from a dedicated team that understands all of its customers have unique situations, requirements and challenges in everyday life.

The support can be temporary, for example to assist with rehabilitation, occasional or on a long term basis. Flexible care options include:


- Companionship, welfare checks and respite


- Housekeeping and home help


- Collecting prescriptions, shopping, fun activities


- Personal care


- Administration of medicines


- Specialist...  

Care Provided by Care South at Home BCP & East Dorset

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £35 - £38.50
*subject to assessment / day

Contact us for more options

The price(s) shown are provided by the agency. Contact Care South at Home BCP & East Dorset for full pricing details and T&Cs.

Contact Care South at Home BCP & East Dorset to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Tracie Gregory (Care at Home Manager)

Care South at Home BCP & East Dorset Reviews (48)

9.9

Care South at Home BCP & East Dorset has a Review Score of 9.9 (9.937) out of 10, based on 37 reviews in the last 2 years. Over all time Care South at Home BCP & East Dorset has 48 reviews.

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Showing 48 reviews matching selected criteria
Review from K R (Daughter of Client) published on 2 April 2024 Submitted via Postal Card
Overall Experience

Overall we are very happy with Care South. The carers are very friendly and helpful, handling to my Mother's needs. My only criticism is the four visits she has per day are not always spaced out enough which can leave a six-hour gap or they are only two hours or so. Apart from that the service is very good.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for taking the time to complete a review, further to the comments regarding the timings of your mother's calls, after a conversation that we had this has now been rectified at times you requested and made time critical, I have also arranged for the weekly rota to be emailed to yourself so...  

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Review from Gillian C (Wife of Client) published on 14 March 2024 Submitted via Postal Card
Overall Experience

We have had excellent service from all the carers, treating my husband with dignity and talking to him even when he could not communicate. They are very observant and bring to my attention any problems they notice. They greet him by name and always say goodbye to him.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you so much for taking the time to complete a review.Being able to pass on the positive comments to the team is always good for morale. Hearing the carers are attentive to our clients and follow our 'Heart Values' is extremely important to us and evidences our aim, to provide person-centred...  

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Review from Margaret E (Client / Service User) published on 14 March 2024 Submitted via Postal Card
Overall Experience

Staff friendly, competent, helpful and cheerful. Always obliging and help to keep me independent.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thankyou for the lovely review and the kind words. It our aim at Care South at Home to provide a service that is more than just care, but an experience that you can enjoy, I will pass your comments to the care team that support you.

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Review from Jane T (Client / Service User) published on 14 March 2024 Submitted via Postal Card
Overall Experience

Staff are friendly and make me laugh, also help with creams.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you for taking the time to complete a review for Care South at Home Bournemouth, I am so pleased that the staff are able to make a difference to your day when they visit and that your care needs are fulfilled, I will of course pass your feedback to the team that visit you.

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Review from J G (Client / Service User) published on 14 March 2024 Submitted via Postal Card
Overall Experience

Carers are considerate and always adhere to polite instruction. All very capable and helpful generally.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you so much for taking the time to complete a review.Reading the positive comments about the team is always good for morale. Hearing the carers are attentive to your requests and instructions are important to us and evidences our aim, to provide person-centred care and ensure those we support...  

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No Rating
Review from Stuart H (Son of Client) published on 12 March 2024 Submitted via Postal Card
Overall Experience

Am very pleased with the carers and the quality of care that my mother receives. The company always keeps me informed.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you so much for taking the time to complete a review for Care South at Home Bournemouth. Feedback on our service is always appreciated and we are pleased that your experience of working with us is a very positive one. Our main objectives within Care South at Home are to ensure our clients and...  

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Review from J S (Client / Service User) published on 12 March 2024 Submitted via Postal Card
Overall Experience

I am very happy with the care provided.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you so much for taking the time to leave a review, we are so pleased that you are happy with the care and the support the Care staff provide. I will ensure that your feedback is passed on to the team that are involved in you care.

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Treated with Dignity
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Review from S W (Daughter of Client) published on 12 March 2024 Submitted via Website
Overall Experience

Mum has carers twice a week and without fail they are all friendly and interested in Mum's news and vice versa. There is mutual respect and they all have a cheerful air about them. Nothing is too much trouble and they are all hard workers.

Reply from Tracie Gregory, Manager at Care South at Home BCP & East Dorset

Thank you so much for taking the time to complete a review for Care South at Home. Feedback on our service is always appreciated and we are pleased to hear that you and your mother's experience of working with us is such a positive one. Our goals are to provide a reliable, caring and fun service to...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 October 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (5)

News
  • Posted: Thursday 23 Apr 2026Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...
  • Posted: Thursday 23 Apr 2026Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...
  • Posted: Thursday 15 May 2025Two Somerset care at home team members attended a Buckingham Palace garden party to honour their contribution to social care. Sarah Broom, Manager of Care South at Home for Somerset...

Awards / Recognitions (2)

Meet the Team (1)

Tracie Gregory Job Title: Care at Home Manager Joined: 2022
Tracie Gregory

“I have been working in the care industry since 2007. I started as a Domiciliary Carer in the community before taking a position as a Bookings Coordinator. I then moved to Scotland in 2015, where I was offered a job as a Registered Care Manager in Aberdeen, covering a vast area from Aberdeen to Inverness. In 2017, I came home to Bournemouth and took a position as a Registered Manager. In October 2019, a career change took me to a position as a Deputy Manager at a care home.

Having worked in various roles within the care industry, my passion is domiciliary care. Although I have ventured throughout my career into other industries, I am always drawn back to care work. I am extremely happy to be working within Care South in a position where I can make a difference alongside my team, to the individuals we look after in the community.”

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care South at Home BCP & East Dorset to verify any information. View our terms and conditions. Care South at Home BCP & East Dorset has an Enhanced Service - more info.