Brisca Healthcare Chelmsford

Unit 12A, Baddow Park, West Hanningfield Road, Great Baddow, Chelmsford CM2 7SY
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9.9 55 Reviews
  • Brisca Healthcare Chelmsford, Chelmsford
Brisca Healthcare provides Home & Domiciliary Care Service to Health and Social Care sectors in London and Essex including all the surrounding areas.

Clients include care packages from the Local Authorities, Private Clients who are self funding and Care homes who need agency staff to cover their shifts.

They use a safer recruitment process, all staff have a lot of experience in care and they are compassionate and caring.
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Care Provided by Brisca Healthcare Chelmsford

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £26.83 – £28
  • Weekly Live-in Care Fees: £1400 – £1800

Our rates depend on induvial needs after an initial assessment

These prices are only a guideline, please contact Brisca Healthcare Chelmsford to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Tendai Chimhini (Manager)

Brisca Healthcare Chelmsford Reviews (55)

9.9

Brisca Healthcare Chelmsford has a Review Score of 9.9 (9.867) out of 10, based on 33 reviews in the last 2 years.
Over all time Brisca Healthcare Chelmsford has 55 reviews.

Overall Experience
  • 47
  • 7
  • 1
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Date Published
  • 55
  • 5
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  • 33
  • 22
Reviewer Connection to Brisca Healthcare Chelmsford
  • 25
  • 7
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Total of 55, showing 41-55
Review from Colin L (Husband of Client) published on 17 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been with Brisca Healthcare for about a year. In that time she has received excellent personal care. All the carers are well-trained in their tasks and perform them in an efficient and professional manner. They are very thoughtful and careful in how they work. They are always clean and present
themselves well in their recognisable uniforms. Without exception, they have a pleasant and friendly attitude toward the client. My wife and I always enjoy their visits and it is a pleasure to have them in our house, and they appear to enjoy it as well. The company is also helpful and obliging, in that they will adjust and reschedule visits according to our needs. They will arrive early to ready my wife for a hospital visit or other appointments. The carers are well-trained in the use of mobility equipment and with approval and appropriate training, they will use new techniques and equipment.
Reply from Prieska Chimhini, Manager at Brisca Healthcare Chelmsford

Thank you for your feedback. We are glad to hear that you are happy with our care and support.
Regards Brisca management

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Review from E P (Daughter of Client) published on 6 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most of the carers I found very friendly and chatty - a few not so. But the care my mother received from them was excellent. They also found the time to chat and make a cuppa for my dad. When they really needed help, there was always somebody on the other end of the phone to give advice and to help.
Would definitely recommend Brisca.
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Review from Sharna W (Daughter of Client) published on 6 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brisca has been great. The carers have been lovely and give the best care. The office staff have been very active in informing me as and when needed and have always answered my questions. We have never had any problems or concerns while using this company.
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Review from Carmel H (Daughter of Client) published on 23 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brisca is a first-class company of carers. Every one of them genuinely cared for my father. They are trained well from the management down and nothing is overlooked. I don't hesitate to recommend them highly.
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Review from Peter S (Husband of Client) published on 10 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been using Brisca for quite some time now and they have been most helpful, going out of their way to ensure my wife was well cared for at all times, which has been most helpful for us.
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Review from S C (Granddaughter of Client) published on 16 March 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
The carers did their best with Nan, who did not accept she required the care they were trying to give. Sometimes communication from the management to the staff was lacking, due to the large number of staff attending to Nan. Also since her passing, I have had no communication to confirm they have received
my messages informing them of this.
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Review from Kathie B (Client) published on 5 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a fall, I was hospitalized with a fractured hip. During my stay in hospital, the Ward Occupational Therapist arranged for a care package to be set up with Brisca on my discharge. I live alone. Within an hour of arriving home, a Brisca Supervisor who was absolutely lovely - arrived to assess
my needs and set in place regular visits four times daily, with immediate effect. The carers consulted me on every aspect of their support, even coping with my preference for tea making methods! They were cheerful, friendly and very encouraging in helping me gradually regain my confidence and independence. On the occasions I needed to ring the office, again the staff were always ready to adapt my care package but at the same time making sure my needs were met. One of the office staff was my main contact and he was absolutely great, never making me feel my queries were trivial in any way. I would have no hesitation in recommending Brisca or using their services in the future.
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Review from R H (Son of Client) published on 2 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff have always been extremely polite and very competent, and always there when needed. Kept me informed of any changes to mum's health and wellbeing and administered my mum's medication regularly and effectively.
They took a real interest in mum and she built a real trust with all the staff
who visited her each day.


Thank you for your care and dedication.

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Review from R P (Client) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always treated with respect and dignity. Thanks to all my carers.
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Review from M L (Daughter of Client) published on 26 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All of the staff are very friendly, helpful and caring. Nothing seems to be too much trouble for them. If there is to be a fault at all, it would be nice if the carers could visit at more definite times.
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Review from Margaret S (Client) published on 22 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brisca has always been available should I need to contact them. The staff/carers have always been professional with my help in washing, dressing, changing etc. The carers are (have) always been available for that extra attention and a pleasure to have in our home to look after me.
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Review from T T (Daughter-in-law of Client) published on 19 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the love of care provided for my father-in-law. I can always contact the agency if and when I need to on my father-in-law's behalf or if I have questions or concerns etc. We are always treated with the utmost respect.
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Review from Tania Y (Daughter of Client) published on 2 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A local agency with very helpful staff who were understanding of any problems that arose and worked hard to solve them. They were extremely supportive and tolerant and I was very grateful for their help.
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Review from L M (Daughter of Client) published on 12 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care given to my mum was excellent and also the management. My mum was in a bad way when she left hospital and the carers not only looked after my mum but they also made her feel special and chatted and cheered her up. She has now made a great recovery which I feel is a good part to do with the
care she received
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Review from Tracy G (Daughter of Client) published on 12 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brisca were put in place to care for Dad during his end of life treatment. Could not fault their care and compassion. From the daily care visits to the managerial contact, all second to none.
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Current Review Score: 9.9 (9.867)

Overview of Review Score

The Review Score of 9.9 (9.867) out of 10 for Brisca Healthcare Chelmsford is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.867 for Brisca Healthcare Chelmsford is calculated as follows: ( (163 Excellents x 5) + (25 Goods x 4) ) ÷ 188 Ratings = 4.867
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Brisca Healthcare Chelmsford is based on 33 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (1)

Prieska

Prieska Chimhini

Job Title: Managing Director Joined: 2014

Prieska has 10 years of teaching experience in primary education (from 1996) and 2 years experience of teaching Adult Education in Business Studies and Economics. She has also run a cleaning business for 2 years (2007 to 2009) which enriched her transferrable skills in different areas. She has also done voluntary work for six months, as an administrative assistant at Imperial NHS Trust (Charing Cross Hospital), learning for work from May 2014 to October 2014. Currently, Prieska is the Managing Director at Brisca Healthcare Ltd. She has been in this position since August 2014. During her spare time, she does Healthcare Business consultations and coaching to new start-up Businesses in the Healthcare sector. Prior to that, Prieska worked as a Health Care Assistant for Bupa Care Homes for 4 years, working both day and night shifts with elderly people. She further worked for Essex County Council at Hargrave House for 5 years, working with children and young adults who are Autistic and have challenging behaviour. She also had experience in domiciliary care as she once worked for Red spot Group and Thurrock Council. Prieska loves to serve the community she lives. She is the founder and Chairperson for She-Unity Support, a Registered Charity Organization, aimed to assist BME African women in the UK experiencing domestic violence and abuse.


Qualifications: Diploma in Education, Level 5 Diploma in Principles of Management and leadership, Cert in Business Admin, Bed EAPPS, PGCE, MBA, MSc HRM.

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