Brisca Healthcare Chelmsford

I've had the pleasure of meeting most of Brisca's team of carers over the last year. They are usually cheerful, polite, helpful, and eager to learn individual's ways of doing things. Sometimes they don't understand what you need but a bit of patience and rewording has sorted it out. It has brightened up the day when they come and my dogs have loved seeing them too. The office staff are very helpful and sort any issues out quickly. Even if you ring out of hours they are very polite and happy to help. Thank you all for your service to me, much appreciated.

My aunt uses Brisca Healthcare who visits her three times a day. They are always polite and efficient in their dealings with her, and she is very happy with the service she gets. As the person who deals with my aunt's life, I have dealt with Brisca and found them to be very helpful and efficient and I recommend them highly.

If any issues arise, the office has always been available should I need to contact them and has quickly put any change into place. Recommended.

All the best.

Brisca Healthcare are providing an outstanding service. Every member of the team is friendly, helpful and respectful in delivering excellent care. They are very supportive in every aspect of their care putting our minds at rest. All the carers are approachable and a pleasure to support alongside family.

On my part, I look forward to the friendly and productive visits that enhance my daily life.

Excellent services.

General experience is very good. All carers are very nice people and provide an excellent service. When we have required additional help or variations in times, they have been very accommodating.

Very satisfactory service carried out with dignity, sometimes rushed but very busy carers.

All the staff that I have had the pleasure of meeting or speaking with have always been very kind, friendly, cheerful and always professional when visiting/caring for Dad and also show consideration and respect to my mother.

If there is a problem with hospital appointments, the management will work around the times ensuring the care is always provided. As a family, we are so grateful for all the care given. Thank you.

Thank you Brisca.

My experience of the care provided to my daughter to date has been well managed by the current team of carers. If any issues arise then these can be discussed with the management of the company who are quick to put any change into place. They have treated my daughter with every respect whilst in their care. Overall the care provided for my daughter takes a whole load off my shoulders so I can feel comfortable that she is receiving excellent care.

The service I received to care for my elderly mother was outstanding. Nothing was too much trouble, the staff were supportive of the whole family including my elderly father who suffers from dementia. They treated my mother with respect and dignity in her final days. Their presence certainly helped my mother who wished to pass at home. I would like to mention the carers who made sure my mum was comfortable and that we had everything we needed.

A big thank you for the care and kindness shown to my wife by the carers provided by Brisca which has allowed me respite time in the past year. I found all employees very helpful, considerate and supportive and would recommend them to anyone who needs help in caring for loved ones.

Brisca looked after my father aged 92 for as long as we could possibly have him cared for at home. He was treated with kindness, respect and dignity. The carers visiting his house were reliable and efficient. The backup and sometimes problem-solving provided by the office was wonderful. The team are warm and kind. We as his family will always be grateful for the care Brisca provided. I would recommend them, care is sometimes needed at a difficult time in people's lives and they did a wonderful job.

The care my mum received was fantastic. The carers were reliable, patient and friendly. When my mum's health deteriorated, they kept me constantly informed, and it was very reassuring knowing she was being monitored and taken good care of when I couldn't get there.

The office staff are polite and always try to assist in all areas of concern and always answer queries speedily. The office and caring staff are very good at keeping the family informed of concerns.

Dad was 'threatened' with being kept in hospital over Christmas/New Year despite having been medically discharged 10 days previously, just because the hospital were 'unable' to source carers to deal with him on discharge. This despite the fact that at 89 years old, his health was deteriorating the longer he stayed in the hospital. Having previously used the services of Brisca when Mum needed care, I contacted them and explained the situation - they jumped into action and confirmed that even on the 23rd of December they could put carers in place to look after Dad as required over Christmas (A family member was staying with him in any case, so it was only a case of overseeing any personal care needs). They remained totally flexible and when it transpired that Dad 'bounced back' once home and didn't need their help any longer, his care was paused and eventually cancelled without issue. We are never-the-less immensely grateful for their support that was needed over the holiday season. Highly recommended!

She has had four visits a day for the last two months and Brisca can provide additional cover for respite.