Our care and support plans are tailored to each of our individual customers and their needs. We offer care and support visits from 30 minutes through to full-time 24/7 live in care.
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Bluebird Care Newmarket & Fenland has a Review Score of 8.9 (8.882) out of 10, based on 3 reviews in the last 2 years.
Over all time Bluebird Care Newmarket & Fenland has 17 reviews.
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The Review Score of 8.9 (8.882) out of 10 for Bluebird Care Newmarket & Fenland is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Newmarket & Fenland is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
Carolyn’s passion is to bring excellent service and care to customers in their own home. Before stepping into a career providing care services Carolyn trained to be an optician at the City & Islington College and later moved into retailing optics.
Having spent almost 20 years of my career in both the optical and dental industries in regional and national roles, I have gained a multitude of experience in recruiting, developing and retaining the best candidates for my customers. At Bluebird Care, my passion is to deliver a customer service experience unique to community health and social care by improving the selection, career journey, training and benefits of their care team.
I have worked in the Health and Social Care sector for the last 12 years, working in a wide variety of roles, starting out my journey as a support worker working daily with customers and ensuring their individual needs are met. I went on to become a lead supervisor carrying out first initial meetings with customers and their risk assessments. While working with the customers. I furthered my knowledge and stepped into the role of Care Coordinator which was a role I felt very passionate and rewarding.
I started my Bluebird Care journey in November 2018 and I was made to feel very welcome within the team. From the minute I first walked through the door I knew this was a journey I wanted to experience and work within. The Directors Carolyn and Keith allowed me to have ideas and explore those ideas encouraging me to progress within my role of Care Coordinator to Lead Coordinator. Managing the coordinating team they have allowed me to grow and be confident within the field I work in making me feel confident within my job role giving me the feeling of being a part of the Bluebird Care Family. I have now been given the opportunity to further progress my career within the Bluebird Care journey and now have the job role of Care Coordinating Director.
Alongside this, I am currently completing the QCF level 5 in leadership and management. This will give me further knowledge and help me with managing the coordinating team within their job roles as well as overseeing the day to day needs of the business more confidently.
I thrive knowing each day I am ensuring the standard of care we deliver enables our customers to stay in their own homes and get the standard of professionalism they deserve. I feel so proud to be able to work within such a great team knowing the differences we make and look forward to progressing my career and helping others progress their career. I look forward to the future and being a part of such a fantastic team.
I joined the Bluebird Care Newmarket and Fenland team, as a support worker, in March 2014. During my career with the company, I have progressed from Support Worker to Team Leader and have now been part of the Management Team for 3 years. I currently hold the position of Care Director and am involved with overseeing the day-to-day running of the care team.
My passion lies in making a difference in the way people perceive and receive home care and ensuring that their experience is a positive and happy one.
I am heavily involved with the Skills Assessment programme that we run for new members of the care team and I have completed my Preparing to Teach in the Lifelong Learning Sector (PTLLS) qualification which assists me in creating and delivering our Skills Assessment programme successfully to enable and support our care team to complete their roles when with our customers.
Alongside this, I am also completing my Level 5 qualification in Leadership and Management, which I feel will give me a wider knowledge of managing our senior team within their own individual roles and overseeing the day-to-day running of the business more confidently.
Throughout my career, at Bluebird Care, I have received constant and professional guidance from my Directors and have used this to further my confidence and competence.
I feel I have more to give and am always looking and working on ways to enhance my position within the company.
I will continue to work hard at ensuring we at Bluebird Care provide our customers with the best possible individual care experience possible and look forward to continuing this into the future.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Newmarket & Fenland to verify any information. View our terms and conditions. Bluebird Care Newmarket & Fenland has an Enhanced Service - more info.
