Bright Care (Stirling)

The Mill, Station Road, Bridge of Allan, Stirling FK9 4JS
Review Us
8.5 3 Reviews
  • Bright Care (Stirling), Stirling
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 90 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Hospital Discharge

Funding & Fees

Our prices are available on request.

Good to Know

Group/Owner

Person in charge

  • Natalie Collins (Registered Branch Manager)
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Bright Care (Stirling) Reviews (3)

8.5

Bright Care (Stirling) has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Bright Care (Stirling) has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 0
  • 0
  • 2
  • 1
Reviewer Connection to Bright Care (Stirling)
  • 2
  • 1
Total of 3, showing 1-3
Review from John C (Client) published on 26 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the helpful, friendly and practical help provided by the carers. A great support and encouragement!
Reply from Bright Care Marketing at Bright Care (Stirling)

Thank you so much for your kind words! I will be sure to share this with your team. You are a valued client; thank you for choosing Bright Care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Cheryl M (Daughter of Client) published on 17 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find Bright Care's service to be very person centered. While this term is often used, I found that they truly focused on the person as a whole. It's never about the task but how my dad is feeling. The longer visits were what initially attracted us, and the setup process with the branch manager was
easy and stress-free. They offer carers in small teams who are consistent and reliable. Thank you.
Reply from Carolyn Costley, Bright Care at Bright Care (Stirling)

Thank you for taking the time to write this lovely review Cheryl, it's a pleasure and a privilege to care for your dad.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Clare C (Daughter of Client) published on 2 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
10/10. BrightCare finds carers who have similar interests to the user and who have good training on how to care for conditions like dementia. Carers do activities like baking, flower arranging, visits to relatives and cafes; as well as planning out food shopping and other extras. They go above and beyond
to make my mum happy.
Reply from Connie, Bright Care Team Member at Bright Care (Stirling)

Thank you ever so much for your review and your kind words. We are honoured that you have put your trust in us to deliver care and support for your mother.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Bright Care (Stirling) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Bright Care (Stirling) is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bright Care (Stirling) is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 22 Jan 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Not Assessed (0)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Bright Care (Stirling)

What Type of Services does Bright Care (Stirling) offer?

Bright Care (Stirling) offers Home Care.

How many Carers does Bright Care (Stirling) employ?

Bright Care (Stirling) employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bright Care (Stirling) to verify any information. View our terms and conditions. Bright Care (Stirling) has an Basic Service - more info.