Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Bright Care (Stirling)

stars
stars 26 April 2024
I am very happy with the helpful, friendly and practical help provided by the carers. A great support and encouragement!
Review from John C (Client / Service User)
stars
stars 17 October 2023
I find Bright Care's service to be very person centered. While this term is often used, I found that they truly focused on the person as a whole. It's never about the task but how my dad is feeling. The longer visits were what initially attracted us, and the setup process with the branch manager was
easy and stress-free. They offer carers in small teams who are consistent and reliable. Thank you.
Review from Cheryl M (Daughter of Client/Service User)
stars
stars 02 October 2020
10/10. BrightCare finds carers who have similar interests to the user and who have good training on how to care for conditions like dementia. Carers do activities like baking, flower arranging, visits to relatives and cafes; as well as planning out food shopping and other extras. They go above and
beyond to make my mum happy.
Review from Clare C (Daughter of Client/Service User)