Quality Healthcare Solutions

Tajinder Bains is the Managing Director of the multi-award-winning care company Quality Healthcare Solutions, NHS London Lead – Home Care, and the Care Providers’ Voice Digital Engagement Lead. He is passionate about innovation and technology in delivering best-in-class home care services, as well as providing consultancy support to drive high-level strategic conversations across the sector, shaping future policies, embedding technology/AI, streamlining processes, and contributing to a more cohesive health and care system.

A confident and engaging speaker at care events and conferences, Tajinder has built a strong network across the health and care sector, with his experience spanning a variety of leadership roles, working collaboratively with organisations and stakeholders across North East London and London-wide healthcare systems.

He has delivered positive outcomes across a range of key programmes, including the Data Security Protection Toolkit, Universal Care Plan, One London Record, Urgent Community Response framework, and the London Ambulance Service - Home Care pathways. Read less

Jemma Trowbridge brings years of hands-on experience leading care services across Havering Borough. Her approach centres on compassion, honesty and the highest standards of care for every client and family she serves.

Jemma has guided home care establishments through successful CQC inspections, building strong systems and confident teams along the way. Local authority Quality Audits under her leadership have scored above 90 per cent, a reflection of her attention to detail and commitment to excellence.

Colleagues know Jemma for her ethical leadership and steady focus on outcomes for clients. She builds teams around trust, clear standards and genuine care for the people they support.

Jemma stands among the market-leading care managers in Havering Borough, respected for her consistent results and her dedication to raising standards across the sector. Read less