Bosworth Homecare: Swadlincote

Unit 7a Woodhouse Business Centre, Woodhouse Street, Woodville, Swadlincote DE11 8ED
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9.6 21 Reviews
  • Bosworth Homecare: Swadlincote, Swadlincote
Bosworth Homecare - Swadlincote provides high quality home care services to maintain and improve vulnerable individuals' physical and mental wellbeing.

The team provide a wide range of services including personal care, domestic support, medication administration, cleaning, companionship and more. The services are tailored to your needs and preferences to ensure a personalised experience. They provide care from as little as 1 hour per week, to full time support with several visits per day.

Bosworth Homecare understands the importance of continuity, particularly for those with Alzheimer's and Dementia. You will be matched with regular carers to ensure the best person-centred support.

Bosworth Homecare strives to ensure that each person in their care can remain in the comfort of their own home and live as independently as possible, for as long as possible.

The team provide care in Swadlincote, Newhall, Midway, Woodville, Overseal, Hartshorne, Netherseal, Linton, Castle Gresley and Church Gresley.

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Care Provided by Bosworth Homecare: Swadlincote

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol / Drug Misuse
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability / Autism
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Visual / Hearing Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Ceri Cavroulacis (Manager)

Funding & Fees Guide for Bosworth Homecare: Swadlincote

  • Prices

  • Please get in touch to discuss your requirements and our fees information, you can call our office Monday-Friday, 9 am-5 pm

Bosworth Homecare: Swadlincote Reviews (21)

Total of 21, showing 21-21
9.6

Bosworth Homecare: Swadlincote has a Review Score of 9.6 (9.613) out of 10, based on 20 reviews in the last 2 years. Over all time Bosworth Homecare: Swadlincote has 21 reviews.

Overall Experience

  • 15
  • 4
  • 1
  • 0
  • 1

Date Published

21
11
14
20
1

Review from S W (Son of Client) published on 20 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care providers who give a high-quality excellent service as standard. My mum developed a destructive psychosis that became increasingly difficult to deal with, and whilst we accepted the psychiatrist's advice to keep her in her own home, actually finding help to achieve this objective became
a lonely and disheartening task. Eventually, after some traumatic experiences with various providers, I received professional guidance that introduced me to Givecare in Burton, who calmly took on a difficult task with the highest degree of sensitive professionalism and restored a sense of compassionate stability to the situation. The special strength of Givecare is the values that a family business brings, as opposed to those of corporate providers, whose main preoccupation is often about charges rather than the welfare of the person involved. I can only commend wholeheartedly, the inherent helpfulness and consistent reliability of their approach in making a dreadful situation more bearable.

Reply from Lauren Vaughan, Care Coordinator at Bosworth Homecare: Swadlincote

Thank you for the positive review. We aim to provide a service that meets people's individual needs and it is good to know that we are providing a service to meets your mum's complex needs. We will continue to do so as long as you need our services. Much appreciated.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.6 (9.613)

Overview of Review Score

The Review Score of 9.6 (9.613) out of 10 for Bosworth Homecare: Swadlincote is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.613 for Bosworth Homecare: Swadlincote is calculated as follows: ( (88 Excellents x 5) + (21 Goods x 4) + (6 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 119 Ratings = 4.613

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bosworth Homecare: Swadlincote is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Meet the Team (4)

Ceri

Ceri Cavroulacis

Job Title: Registered Branch Manager

Joined: 2000

I started with Bosworth Homecare back in 2000 and have done lots of different roles within the company, including Care Assistant, Senior, Line Manager, Quality Assurance, and now I am the Branch Manager for the Swadlincote branch and I love it!


Alison

Alison Vearncombe

Job Title: Office Manager

Joined: 2007

I started in 2007 as a Line Manager for Bosworth Homecare, then in 2017 I became the Office Manager for Swadlincote and I thoroughly enjoy it all! I have done my NVQ Level 3 and 4 and in my spare time I love being in the Countryside and going for walks!


Lisa

Lisa Wadsworth

Job Title: Care-Coordinator (Swadlincote)

Joined: 2013

I started off as a carer for Bosworth Homecare, worked my way up to senior carer and then to care coordinator. I love my job! It's so rewarding to know you're making a difference in people's lives.


I manage the rota and the staff, as well as cover sickness, and holidays and deal with emergencies.


Penny

Penny Swain

Job Title: Field Care Supervisor

I am the Field Care Supervisor for the Swadlincote Branch, I started working for Bosworth as a carer, and have also been a senior in my time here. I am a medication lead as well and I just love helping people on a day to day basis!


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