Total of 22, showing 21-22

9.9

Care Just 4U has a Review Score of 9.9 (9.900) out of 10, based on 14 reviews in the last 2 years. Over all time Care Just 4U has 22 reviews.

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Review from V F (Daughter of Client) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience

The care my Dad is receiving is very good. All carers always have a smile on their face. I have only met a few as I do work and Dad lives alone. Nothing is too much trouble and if there are any problems I can call the office, where the staff are very helpful. Also, I always get a call back with reassurance.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from I P (Client) published on 14 June 2019
Submitted via Postal Card • Report

Overall Experience

The carers are very good and attentive, nothing is too much trouble, they are very kind and caring, they attend to all my needs and are very professional. I like the fact that it is usually the same carers all the time and they are very friendly.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Care Just 4U is based on a) the Average Rating and b) the number of positive Reviews.

a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

The Average Rating of 4.900 for Care Just 4U is calculated as follows: ( (72 Excellents x 5) + (8 Goods x 4) ) ÷ 80 Ratings = 4.9
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

The 5 points relating to the number of Positive Reviews for Care Just 4U is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.