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Braeburn Care (Tunbridge Wells, Tonbridge, Sevenoaks & Crowborough)

Pluto House, 6 Vale Avenue, Tunbridge Wells, Kent TN1 1DJ
Braeburn Care (Tunbridge Wells, Tonbridge, Sevenoaks & Crowborough), Tunbridge Wells
Braeburn Care (Tunbridge Wells, Tonbridge, Sevenoaks & Crowborough), Tunbridge Wells
Braeburn Care (Tunbridge Wells, Tonbridge, Sevenoaks & Crowborough), Tunbridge Wells

Braeburn Care provide a wide range of care at home services, offering a complete support service that is tailored to individual needs, covering areas across Kent and East Sussex (including Tunbridge Wells, Tonbridge, Sevenoaks & Crowborough), offering individuals a real alternative to residential care.

In line with CQC legislation and guidelines, Braeburn Care are committed to supporting independence and personal freedom by providing the high quality care individuals may require...  

Care Provided by Braeburn Care (Tunbridge Wells, Tonbridge, Sevenoaks & Crowborough)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £30
  • Weekly Live-in Care Fees: from £1,400

Our fees are broken down by weekday, weekend and bank holiday variations and range from 30 minutes up to 24 hour Live-in Care. Please contact our office team for further details and the full breakdown of all our service delivery fees.

The price(s) shown are provided by the agency. Contact Braeburn Care (Tunbridge Wells, Tonbridge, Sevenoaks & Crowborough) for full pricing details and T&Cs.

Contact Braeburn Care (Tunbridge Wells, Tonbridge, Sevenoaks & Crowborough) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Braeburn Care Ltd
  • Private Owned

Person in charge

  • Katy Salliss (Registered Care Manager)

Braeburn Care (Tunbridge Wells, Tonbridge, Sevenoaks & Crowborough) Reviews (38)

9.9

Braeburn Care (Tunbridge Wells, Tonbridge, Sevenoaks & Crowborough) has a Review Score of 9.9 (9.947) out of 10, based on 19 reviews in the last 2 years. Over all time Braeburn Care (Tunbridge Wells, Tonbridge, Sevenoaks & Crowborough) has 38 reviews.

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Showing 38 reviews matching selected criteria
Review from G S (Husband of Client) published on 26 June 2019 Submitted via Postal Card
Overall Experience

We were very happy with all our care, very sad to have to change. Thanks a lot.

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Review from Trudy F (Daughter of Client) published on 25 June 2019 Submitted via Website
Overall Experience

The management helped us work through my father's initial reluctance to having carers come into his home. He now has very nice compassionate carers who treat him well and with dignity and his care package is working well.

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Review from Victor L (Husband of Client) published on 17 June 2019 Submitted via Website
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I find that the carers provided by Braeburn do the job proffessionaly and with a sense of humour, and also treat my wife as a human being.

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Review from Marilyn W (Wife of Client) published on 11 September 2018 Submitted via Postal Card
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I have nothing but praise for the two carers from Braeburn Care who have been visiting my husband. I am told by the staff there how good they are and I know how much my husband likes them. Thank you Braeburn Care.

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Review from Mary S (Daughter-in-law of Client) published on 19 July 2018 Submitted via Postal Card
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I was very reluctant to use a care service but needed to. I was extremely surprised by the way my mother-in-law took to carers. They looked after her needs very well.

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Review from D F (Client / Service User) published on 11 July 2018 Submitted via Postal Card
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Very good service. Very kind carers who are very helpful.

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Review from Connie J (Client / Service User) published on 22 June 2018 Submitted via Postal Card
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Love all the carers, especially one male carer in particular.

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Review from Maureen H (Client / Service User) published on 20 June 2018 Submitted via Postal Card
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More than pleased.

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Review from Elizabeth R (Client / Service User) published on 11 June 2018 Submitted via Postal Card
Overall Experience

Very pleased with the staff and their caring for me.

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Review from Patricia M (Client / Service User) published on 11 June 2018 Submitted via Postal Card
Overall Experience

On a positive note, the Carers are brilliant. They are very hands-on, friendly and deliver a very professional level of care. The management could do with planning their rotas, looking after their Carers better and work on their processes for communicating changes in the organisation. They also need to prepare their new Carers better with more shadowing of care visits.

Reply from Harriet Smith, at Braeburn Care (Tunbridge Wells, Tonbridge, Sevenoaks & Crowborough)

Following this recent review from the husband of our customer, we have made contact to thank them for their feedback and also to discuss the issues raised. We have implemented a more effective form of communication between us and them, to ensure all changes are liaised and accepted. Mr. Miller...  

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Review from James J (Husband of Client) published on 30 May 2018 Submitted via Postal Card
Overall Experience

Early days but the improvement in my wife's appearance is considerable. Hope it continues.

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Review from S L (Client / Service User) published on 14 February 2018 Submitted via Postal Card
Overall Experience

Find most of the staff friendly and helpful.

Reply from Harriet Smith, MD at Braeburn Care (Tunbridge Wells, Tonbridge, Sevenoaks & Crowborough)

Following a phone call to our client's daughter, we are sorry to hear that our client is feeling the way she is about the implementation of our new system and in turn reviewed our services on this basis, this is by far our intentions nor anything we would ever want to hear or cause. The aim and...  

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Review from Jill M (Client / Service User) published on 9 November 2017 Submitted via Postal Card
Overall Experience

Care given is reliable, efficient and sensitive.

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Review from G D (Client / Service User) published on 26 September 2017 Submitted via Postal Card
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Found them polite and would do anything requested of them.

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Review from H S (Client / Service User) published on 6 September 2017 Submitted via Postal Card
Overall Experience
Braeburn support me every evening. They are so kind and caring. They make me feel at ease. They treat me with dignity and never make me feel stupid.

They are amazing in everything they do.

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Review from Kevin B (Client / Service User) published on 21 June 2017 Submitted via Postal Card
Overall Experience

Very professional company, with staff pleasant and helpful. It has been a pleasure to be involved with them and the help and care they have shown me., Thye are regular, punctual and always have a smile. Would recommend them to anybody.

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Review from J B (Client / Service User) published on 7 June 2017 Submitted via Postal Card
Overall Experience
I can't speak highly enough of the service I have received from Braeburn Care.
The level of care and personal attention could not be greater. I am never made to feel inadequate and I am encouraged to be positive in the things I am able to do for myself.

Braeburn staff have helped me build my confidence towards greater physical activity and their interpersonal skills are especially important to me, as I feel I can out my trust in the staff, which gives both myself and my family total peace of mind.

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Review from J C (Husband of Client) published on 6 June 2017 Submitted via Postal Card
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I find Braeburn Care very good. They support my wife really well.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Braeburn Care (Tunbridge Wells, Tonbridge, Sevenoaks & Crowborough).

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Braeburn Care (Tunbridge Wells, Tonbridge, Sevenoaks & Crowborough).

Meet the Team (3)

Harriet Job Title: CEO & Nominated Individual
Harriet

Harriet is the Chief Executive Officer of Braeburn Care, delivering high-quality care at home services across Kent and East Sussex, and of the Sammons Recruitment Group, a multi-site business providing recruitment solutions to a diverse client base across the UK. She brings extensive expertise in operational leadership, strategic development, mergers and acquisitions, hiring, IT, branding, and marketing, with a strong track record in both start-ups and long-established businesses. With deep experience in customer-facing, service-based industries, Harriet combines hands-on involvement with strategic oversight to drive growth and excellence. A Goldman Sachs 10,000 Small Businesses UK alumna (Cohort 19), she has undertaken advanced training in strategy, finance, marketing, HR, and business management, further strengthening her entrepreneurial skills and leadership capabilities.

Katy Job Title: Registered Care Manager
Katy

Katy is the Registered Care Manager of Braeburn Care, bringing over a decade of experience within the Health and Social Care sector. She has a proven track record of building care-at-home services from the ground up and leading teams to deliver high-quality, person-centred support. Throughout her career, Katy has specialised in enabling individuals with diverse needs to live safely and independently in their own homes, while ensuring services meet the highest standards of compliance and care. Her leadership style combines operational expertise with a genuine passion for people, driving both staff development and customer satisfaction. With her depth of knowledge and hands-on experience, Katy is committed to guiding Braeburn Care towards achieving an Outstanding rating, making a real difference to the lives of customers and their families across Kent and East Sussex.

Micheala Job Title: Team Leader
Micheala

Micheala is the Team Leader at Braeburn Care, playing a key role in supporting both our Care Professionals and customers day to day. With a strong background in care delivery and frontline support, she brings invaluable hands-on experience to her role. Micheala is passionate about mentoring and guiding our team, ensuring carers feel supported, confident, and equipped to provide safe, high-quality care in the community. She works closely with Harriet and Katy to oversee customer care plans, maintain high standards, and respond quickly to any issues to ensure a seamless service. Known for her approachable and proactive style, Micheala bridges the gap between office and field, embodying Braeburn Care’s values of Compassion, Accountability, Reassurance, and Excellence.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Braeburn Care (Tunbridge Wells, Tonbridge, Sevenoaks & Crowborough) to verify any information. View our terms and conditions. Braeburn Care (Tunbridge Wells, Tonbridge, Sevenoaks & Crowborough) has an Enhanced Service - more info.