Braeburn Care (Tunbridge Wells, Tonbridge, Sevenoaks & Crowborough)

All staff present themselves with exemplary dress sense. All express gentle positive care showing initiative and willingness most reassuring and constructive to mental and physical well being to client in frail health. Management excellent. Time keeping excellent.

I have no problems with care staff and office. If I need extra help, they always help me. I enjoy seeing the carers.

As I live overseas and obviously have no ability to check in on my mother quickly, then it was critical that all her needs were being met and her own happiness and independence were being maintained and I'm very happy to say that Braeburn is fully meeting those requirements. They are an excellent group of carers and are thoroughly recommended to anyone.

My mother lives alone, is elderly and has early onset dementia and Alzheimers. We are a close and loving family but cannot be with her all the time and this is where Braeburn comes in. The carers are lovely, truly care for my mother and most importantly spend time with her. The management team are very easy to talk to and are extremely receptive to our requests and any concerns. I would recommend Braeburn to anyone who has an elderly relative who wants to remain independent in their home as long as possible.

We were very happy with all our care, very sad to have to change. Thanks a lot.

The management helped us work through my father's initial reluctance to having carers come into his home. He now has very nice compassionate carers who treat him well and with dignity and his care package is working well.

I find that the carers provided by Braeburn do the job proffessionaly and with a sense of humour, and also treat my wife as a human being.

I have nothing but praise for the two carers from Braeburn Care who have been visiting my husband. I am told by the staff there how good they are and I know how much my husband likes them. Thank you Braeburn Care.

I was very reluctant to use a care service but needed to. I was extremely surprised by the way my mother-in-law took to carers. They looked after her needs very well.

Very good service. Very kind carers who are very helpful.

Love all the carers, especially one male carer in particular.

More than pleased.

Very pleased with the staff and their caring for me.

On a positive note, the Carers are brilliant. They are very hands-on, friendly and deliver a very professional level of care. The management could do with planning their rotas, looking after their Carers better and work on their processes for communicating changes in the organisation. They also need to prepare their new Carers better with more shadowing of care visits.

Early days but the improvement in my wife's appearance is considerable. Hope it continues.

Find most of the staff friendly and helpful.

Care given is reliable, efficient and sensitive.

Found them polite and would do anything requested of them.

They are amazing in everything they do.

Very professional company, with staff pleasant and helpful. It has been a pleasure to be involved with them and the help and care they have shown me., Thye are regular, punctual and always have a smile. Would recommend them to anybody.