Woodhall Care Services

Bradford Chamber Business Park, New Lane, Laisterdyke, Bradford BD4 8BX
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2.0 3 Reviews
  • Woodhall Care Services, Bradford
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Care Provided

Types of Home Care

  • Adult Home Care (18+)

Personal Care & Household Services

  • Washing & Dressing

Other Care Provided

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Woodhall Care Services Ltd

Person in charge

  • Nirmal Gill (Manager)
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Woodhall Care Services Reviews (3)

2.0

Woodhall Care Services has a Review Score of 2.0 (2.000) out of 10, based on 1 reviews in the last 2 years. Over all time Woodhall Care Services has 3 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 1
  • 0

Date Published

3
1
1
1
2

Review from B H (Client) published on 25 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I have been with this agency for just under nine years and it used to be excellent, sadly as it grew larger management has become poor. Some of the staff being sent lack adequate English language skills, common sense, or both. They demanded a hoist that was used for less than two weeks created £2000
of loss to me. The pace of the shortened calls is incompatible with my M.E. and is leaving me depressed and exhausted. The office staff make me feel like a commodity. That also caused my calls to be with twice the staff and half the length. Multiple aspects of medication reminders, food preparation etc are failing to be reliable. They are now refusing to follow Doctor's orders. The hoist is gone but I have still had three months of this. The staff have been very mixed a small number are excellent but hindered by the second person and inadequate time. One dictatorial and unhelpful member of staff is being sent despite me refusing her. Other staff have English that's too basic.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S K (Client) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank you for the outstanding service and the care that you have given to us and our family with certain members of your team making it an amazing experience with every step we took we couldn’t have asked for any better people thank you so much for all your support. Highly recommend
this company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Helen G (Daughter of Client) published on 7 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are exceptionally caring and professional often beyond the call of duty. Polite and friendly too and the service is excellent from all the team. Met the carer often in the afternoon who cares for mum and who is exceptionally kind and caring attending to her daily needs. I would highly
recommend this care company and its services.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 2.0 (2.000)

Overview of Review Score

The Review Score of 2.0 (2.000) out of 10 for Woodhall Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 2.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 2.000 for Woodhall Care Services is calculated as follows: ( (1 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 5 Ratings = 2

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Woodhall Care Services is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Woodhall Care Services

What Type of Services does Woodhall Care Services offer?

Woodhall Care Services offers Home Care.

How many Carers does Woodhall Care Services employ?

Woodhall Care Services employs 180 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Woodhall Care Services to verify any information. View our terms and conditions. Woodhall Care Services has an Basic Service - more info.