Access Dignity Care Ltd

Karlie McGregor is the Founder and Chief Executive Officer of Access Dignity Care Limited, a care organisation built on compassion, individuality, and high-quality service.

Karlie began her career in the care sector at just 17 years old, working with young adults with learning difficulties. By the age of 19, she had transitioned into community-based care, starting as a care worker delivering frontline support. Her passion and dedication quickly propelled her through a wide range of roles, including Team Leader, Care Manager, Registered Manager, Area Manager, and eventually Nationwide Quality Manager.

After many years in a corporate care environment, Karlie experienced a defining moment in her career. She became increasingly concerned that individuals receiving care were often treated as numbers rather than as people with unique needs and preferences. Faced with a choice to either leave the sector or create change from within, Karlie chose to take action.

In 2012, she founded Access Dignity Care with a clear and unwavering mission: to deliver care that reflects the standards we would expect for our own loved ones. As Karlie puts it, “If it wouldn’t be good enough for my loved ones, then it’s not good enough for yours.” This ethos remains at the heart of the organisation today.

Over the years, Karlie has built strong and trusted relationships across the health and social care sector. By working in partnership with Essex County Council, Integrated Care Boards, the Essex Care Association, NHS Trusts, and a wide range of professionals, she has successfully grown and diversified the business.

Under Karlie’s leadership, Access Dignity Care has evolved to provide a broad range of services, supporting individuals with varying and complex needs while maintaining a person-centred approach.

Karlie’s journey reflects her deep commitment to raising standards in care, ensuring dignity, respect, and individuality are never compromised.

Stuart McGregor is the Business Director at Access Dignity Care, having joined the organisation in 2022. Bringing a diverse professional background, Stuart offers a fresh perspective to the health and social care industry.

With a strong foundation in client relations, business development, and strategic growth, Stuart has introduced innovative ideas and new ways of thinking to the organisation. His experience outside of the care sector allows him to challenge traditional approaches, encouraging creative problem-solving and forward-thinking strategies.

Stuart leads the team on recruitment across the organisation, playing a pivotal role in attracting, developing, and retaining high-quality staff. His people-focused approach ensures that the values of Access Dignity Care are reflected from the very first point of contact, helping to build a workforce that is compassionate, skilled, and aligned with the organisation’s ethos.

Since joining, Stuart has been instrumental in supporting the company’s continued growth and development. His ability to think outside the box, combined with a strong focus on people and culture, continues to enhance both operations and service delivery.

Stuart’s contribution reflects Access Dignity Care’s commitment to quality and delivering care that truly makes a difference.

Natasha Tropman is the Care Manager at Access Dignity Care and has been a valued member of the team since the beginning of 2023. In her role, Natasha plays a key part in supporting and guiding the team, particularly when welcoming new adults into the service, ensuring every transition is smooth, seamless, and person-centred.

Natasha is committed to maintaining high standards across the service. She regularly completes audits to ensure the safe, effective, and high-quality delivery of care, always keeping the well-being of the people we support at the forefront.

With a wealth of experience in the care sector, Natasha has worked across a variety of roles before joining Access Dignity Care. She also holds an NVQ Level 5 qualification in Leadership and Management in Social Care, demonstrating her expertise and dedication to professional development. Her broad knowledge and hands-on experience allow her to lead with confidence, compassion, and professionalism.

Natasha is deeply passionate about the people we support. She fully embodies the company’s ethos in everything she does, treating every individual with the same care, respect, and kindness as she would her own family.

Nikki Faber is the Training and Care Worker Manager at Access Dignity Care and has been an integral part of the team since the beginning of 2023. Nikki has a genuine passion for supporting, developing, and upskilling the care team, ensuring they have the knowledge and confidence to deliver outstanding care.

Nikki has designed and delivered a range of engaging training programmes, including both mandatory training and unique in-house courses tailored to the needs of the service. She is known for her fun, interactive teaching style and is dedicated to ensuring that every team member gains valuable, practical knowledge from each session.

Alongside her training responsibilities, Nikki provides hands-on support to the care team in the community. She carries out competency assessments, supervisions, appraisals, and spot checks, helping to maintain high standards of care and continuous professional development across the team.

Nikki has built strong, positive relationships with both carers and the people we support. She is approachable, supportive, and always on hand to offer guidance and advice whenever needed.

Nikki holds an NVQ Level 5 in Leadership and Management in Social Care, as well as a PTLLS (Preparing to Teach in the Lifelong Learning Sector) qualification. She also has numerous “Train the Trainer” certifications and has most recently completed a collection of Parkinson’s specific qualifications, an area she is particularly passionate about.

Alicia Turner is the Care Co-ordinator at Access Dignity Care and has been a dedicated member of the team since 2020, when she first joined as an Administration Apprentice. After successfully completing her Level 3 Business Administration qualification, Alicia went on to achieve a Level 3 qualification in Business Management. She is currently furthering her education by studying Law at Essex University, demonstrating her strong passion for learning and continuous development.

Throughout her time with Access Dignity Care, Alicia has undertaken a variety of roles, building a broad understanding of the organisation. She has developed a particular strength in care coordination, where her organisational skills and attention to detail truly stand out.

Alicia plays an integral role in the business, responsible for planning and managing all care rotas. She ensures that the needs of the adults we support are met in line with their individual care plans, carefully structuring schedules to accommodate time-specific requirements. Her approach also considers geographical efficiency, appropriate travel time between visits, and matching carers with service users based on compatibility, experience, and skill set.

Alicia is passionate about her role and takes great pride in delivering a high standard of coordination that supports both the care team and the people we support. She has shown exceptional loyalty and commitment to the company over the years and continues to be a valued and trusted member of the team.

Layla Rouiss joined Access Dignity Care in January 2023 as an apprentice and, following the successful completion of her apprenticeship, progressed into a full-time role as Finance & HR Administrator. Since joining the organisation, Layla has quickly established herself as a highly capable and dedicated member of the team.

Layla is a fast learner who has continuously upskilled herself, developing a strong understanding of both UK and international recruitment. She has a solid knowledge of employment law and Home Office requirements, enabling her to support the business in maintaining high standards of compliance.

Working closely with the Business Manager, Layla plays a key role in recruitment and retention across the organisation. She ensures that all care worker employment processes meet the required standards set by the CQC, local authorities, and the Home Office, helping to maintain a safe and compliant service.

Layla also has a keen interest in accountancy and financial management. She leads on invoicing and payroll within the business, demonstrating strong organisational skills and attention to detail.

Layla has become an integral part of the team and has developed her skills and knowledge of the care industry exceptionally quickly, making a valuable contribution to the continued success of Access Dignity Care.

Tallulah Clayton is an Administrator at Access Dignity Care. She joined the organisation in September 2023 as an apprentice and, following the successful completion of her apprenticeship, progressed into a full-time role within the team.

Tallulah provides essential support to the entire office team, assisting with a wide range of administrative duties that help ensure the smooth day-to-day running of the service. She also plays a key role in completing detailed audits of care notes and medication records, helping to identify important changes in the needs of the adults we support. These audits are vital in enabling the wider team to review and respond effectively to ensure high-quality, person-centred care.

In addition, Tallulah manages the majority of incoming calls and is often the first point of contact at Access Dignity Care. She is known for her friendly, professional approach and her willingness to support both colleagues and service users wherever needed.

Tallulah has quickly become a valued member of the team, demonstrating strong organisational skills, attention to detail, and a commitment to delivering excellent support across the service.

Roshnika Patel joined the team in 2022 and has quickly become a valued and dependable member of staff. As a Senior Carer and Team Leader, she plays a key role in supporting the day-to-day running of the care team.

Roshnika has completed her QCF Level 4 in Health and Social Care, demonstrating her strong commitment to professional development and high standards of care. She works closely alongside Nikki, assisting in supervising staff and ensuring that adults receive safe, compassionate, and person-centred support.

Known for her approachable nature and leadership skills, Roshnika provides guidance to team members, promotes good practice, and helps maintain a positive and supportive working environment.