24/7 Helping Hands Service Ltd

52-54 Brabazon Road, Oadby, Leicester LE2 5HD
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9.8 12 Reviews
  • 24/7 Helping Hands Service Ltd, Leicester
24/7 Helping Hands Services are dedicated to providing you the best quality care in the comfort of your own home.

The staff are compassionate and experienced, promoting your independence, privacy, dignity, choice and respect. All of the staff at 24/7 Helping Hands Services are trained on an ongoing, regular basis and have received a satisfactory enhanced Disclosure and Barring Service (DBS) certification.

Care packages are tailored to meet your individual needs.

24/7 Helping Hands Services provides the following care services:

- Personal support (assistance with toileting, bathing, grooming, dressing)
- Meal preparation (this can include cooking and assistance with eating and drinking)
- Medication assistance (help with prompting and administering medication)
- Light housekeeping (the care staff can help with laundry, ironing, changing bed linen, washing dishes, and other housekeeping tasks)
- Social inclusion (escort for shopping, appointments, visits to religious places of worship)
- Continuing care
- Dementia/Alzheimer's care
- Caring for adults with learning disabilities
- Caring for adults with physical disabilities

24/7 Helping Hands Services is inspected and regulated by the Care Quality Commission (CQC) and is rated as Good (January 2020).

For more information please do not hesitate to contact 24/7 Helping Hands Services.
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Care Provided by 24/7 Helping Hands Service Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £24

Please contact us for more information about fees & prices. We welcome private and council referred clients.

These prices are only a guideline, please contact 24/7 Helping Hands Service Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • 24/7 Helping Hands Service Ltd

Person in charge

  • Paramjit Waraich (Registered Manager)

24/7 Helping Hands Service Ltd Reviews (12)

9.8

24/7 Helping Hands Service Ltd has a Review Score of 9.8 (9.833) out of 10, based on 11 reviews in the last 2 years.
Over all time 24/7 Helping Hands Service Ltd has 12 reviews.

Overall Experience
  • 11
  • 1
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Date Published
  • 12
  • 4
  • 6
  • 11
  • 1
Reviewer Connection to 24/7 Helping Hands Service Ltd
  • 3
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  • 1
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Total of 12, showing 1-12
Review from Simon W (Son of Client) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I got in touch with Helping Hands when my Mum needed assistance with day-to-day tasks, including preparing meals, and prompting of medication to enable her to continue living at home. They have been absolutely superb and I cannot recomend them highly enough.
Setting up the care was quick and efficient.
Mum was cared for mainly by Paramjit (who is excellent) and in a relatively short space of time she built up a really supportive and positive relationship with my Mum. I knew Mum was being cared for really well and that also took a weight off my mind and the rest of the family. We were kept really well informed if there was ever anything we needed to be told.
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Review from P B (Client) assisted by family/friend published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly approachable staff that have my best interest at heart. Caring & reliable.
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  • Treated with Dignity
  • Value for Money
Review from M L (Husband of Client) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, carers are helpful and kind and take good care of my wife.
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Review from Subhaan H (Father of Client) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm happy with carer.
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  • Treated with Dignity
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Review from Lyn G (Daughter of Client) published on 5 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
24/7 are a friendly very well ran company, nothing was to much trouble in extra support when needed.
The careers that cared for my dad were all lovely, kind, considerate and efficient and my dad really liked all.
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Review from Angela H (Wife of Client) published on 8 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
These carers go beyond expectations of their care, support and observations of what is needed to ensure my husband's needs are met and also allowing me to be completely comfortable when I'm not there! They are a lovely, friendly group of people who I now class as friends as well. Very thorough, dedicated
and reliable. They listen well and are approachable if we need to alter anything. Thanks.
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Review from A S (Daughter of Client) published on 11 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad always seems pleased with the service and enjoys the company of the staff. He says they always do what he asks them. Always show him respect. We have only just started using carers and I feel relaxed when I know they are helping me look after Dad.
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Review from Nick N (Client) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Service has been very satisfactory. Carers are good at their job. Timekeeping has been very good. I relate to the carers and the owners very well.
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Review from S W (Wife of Client) published on 31 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are always on time and respectful of my husband's needs. They treat him with dignity and are very friendly and helpful.
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Review from Satish B (Husband of Client) published on 31 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with the service.
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Review from C S (Client) published on 31 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are friendly and caring.
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  • Treated with Dignity
  • Value for Money
Review from Brenda B (Daughter of Client) published on 29 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been looked after brilliantly and reliably by this company for eight years with a slow decline of dementia. May this year, she was ebbing away, nearly age 98 and treated with kindness, professionalism and standing with the family at this sad time.
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Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for 24/7 Helping Hands Service Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for 24/7 Helping Hands Service Ltd is calculated as follows: ( (56 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 66 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for 24/7 Helping Hands Service Ltd is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

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Paramjit Waraich

Job Title: Registered Manager

Paramjit is the registered manager and owner of 24/7 Helping Hands Services.

No image found

Sara Mughal

Job Title: Office Administrator

Sara is based in the office and is responsible for creating care plans, risk assessments, etc. and can help with all care enquiries.

Frequently Asked Questions about 24/7 Helping Hands Service Ltd

What Type of Services does 24/7 Helping Hands Service Ltd offer?

24/7 Helping Hands Service Ltd offers Home Care.

How many Carers does 24/7 Helping Hands Service Ltd employ?

24/7 Helping Hands Service Ltd employs 14 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact 24/7 Helping Hands Service Ltd to verify any information. View our terms and conditions. 24/7 Helping Hands Service Ltd has an Enhanced Service - more info.