The AICS Group: Bespoke Care and Rehabilitation Across England
The AICS Group delivers high-quality, personalised care and support nationwide, proudly serving both adults and children for over 14 years. Their primary goal is to empower clients to live independently in their own homes with dignity and control, regardless of the complexity of their needs. They specialise in acquired brain injuries, spinal injuries, mental health, learning disabilities, and complex care, ensuring that...
The AICS Group: Bespoke Care and Rehabilitation Across England
The AICS Group delivers high-quality, personalised care and support nationwide, proudly serving both adults and children for over 14 years. Their primary goal is to empower clients to live independently in their own homes with dignity and control, regardless of the complexity of their needs. They specialise in acquired brain injuries, spinal injuries, mental health, learning disabilities, and complex care, ensuring that every care package is tailored to the individual.
Their services range from short visits to fully customised live-in care, offering support in homes, residential settings, and rehabilitation facilities. They work alongside a dedicated team of clinicians and specialised therapists to ensure every aspect of care and rehabilitation aligns precisely with each client’s goals and needs.
The AICS Group carefully selects and trains the team of Rehabilitation and Support Workers to the highest standards. A holistic approach, combined with ongoing supervision, ensures that all care provided is of exceptional quality and adapts to the evolving needs of clients and their families. Whether it’s companionship, personal care, or specialised rehabilitation, the highly skilled carers are committed to making a positive difference.
Their dedication to providing the very best care has positioned The AICS Group as a trusted provider of comprehensive, nationwide support, helping clients achieve independence, improved well-being, and a fulfilling life.
Care Provided by The AICS Group
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Weekly Live-in Care
From £1,680
Contact The AICS Group to get a personalised quote:
Fees are available on request, which cover day shifts, sleep-ins and waking nights.
Contact us via our contact details as listed on the Homecare site.
We provide bespoke packages based on client need.
The price(s) shown are provided by the agency. Contact The AICS Group for full pricing details and T&Cs.
Review from S W (Partner of Client) published on 14 August 2024 Submitted via Website•
Overall Experience
My wife receives care from The AICS Group, and we couldn't be more pleased. After trying several providers, The AICS Group has proven to be far superior. They genuinely listen to our needs and tailor their services perfectly. The carers are professional, compassionate, and truly amazing. Their...
My wife receives care from The AICS Group, and we couldn't be more pleased. After trying several providers, The AICS Group has proven to be far superior. They genuinely listen to our needs and tailor their services perfectly. The carers are professional, compassionate, and truly amazing. Their dedication has been a godsend, significantly improving my wife's quality of life. The consistent and high-quality support they provide is unmatched. We highly recommend The AICS Group for anyone seeking reliable and exceptional care.
↩Reply from Charul Midha, Recruitment Coordinator at The AICS Group
Thank you so much for your kind words and motivation!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Rose M (Sister of Client) published on 26 July 2023 Submitted via Website•
Overall Experience
I am happy with the phone and emails that I had received. There was regular updates and communication timeline was smooth. I wanted a good relationship with the care agency being provided to my family member and I can state that I have.
I am happy with the phone and emails that I had received. There was regular updates and communication timeline was smooth. I wanted a good relationship with the care agency being provided to my family member and I can state that I have.
↩Reply from Grace Faure-Bryan, External Consultant at The AICS Group
Thank you for your feedback, your time is truly appreciated. At The AICS Group, we aim to provide the best service possible through clear and efficient communication, ensuring that we listen to and respond to all requests. Our aim is to keep communication channels open for all parties involved. We...
Thank you for your feedback, your time is truly appreciated. At The AICS Group, we aim to provide the best service possible through clear and efficient communication, ensuring that we listen to and respond to all requests. Our aim is to keep communication channels open for all parties involved. We are delighted that we have established a good relationship with you and your family member and we aim to build on this now and in the future.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from King Solomon H (Client / Service User) published on 30 June 2023 Submitted via Website•
Overall Experience
I have been using The AICS Group for three and a half years and one person has been my package manager and given me good people to help me. They told me I’ll never walk again and now I’m jumping and dancing and always happy.
AICS is A+ the best company
I have been using The AICS Group for three and a half years and one person has been my package manager and given me good people to help me. They told me I’ll never walk again and now I’m jumping and dancing and always happy.
AICS is A+ the best company
↩Reply from Grace Faure-Bryan, External Consultant at The AICS Group
Thank you for your feedback. We are delighted that you are happy with the service we provide. At The AICS Group, we do our best to match and allocate package managers and rehabilitation support workers to our service users, to provide consistency and support to meet individual needs. You have...
Thank you for your feedback. We are delighted that you are happy with the service we provide. At The AICS Group, we do our best to match and allocate package managers and rehabilitation support workers to our service users, to provide consistency and support to meet individual needs. You have exceeded your original rehabilitation goals, well done and we will continue to work with you towards achieving your new goals in the future.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K D (Client / Service User) published on 7 June 2023 Submitted via Website•
Overall Experience
Across May, I have been really happy with the care The AICS Group has provided me. All the staff has really supported me with life experiences. I love cooking and going to the gym and without the support workers and management team I would not be able to achieve my goals. Everyone I have met...
Across May, I have been really happy with the care The AICS Group has provided me. All the staff has really supported me with life experiences. I love cooking and going to the gym and without the support workers and management team I would not be able to achieve my goals. Everyone I have met through the company has been caring, helpful and lovely. I have been working with them for nearly 2 years and I really enjoy the service provided. All round, excellent.
↩Reply from Grace Faure-Bryan, External Consultant at The AICS Group
Thank you so much for your feedback. We are delighted to know that you are happy with the rehabilitative support that our rehab support workers provide. It is good to know that you are able to enjoy your hobbies and work towards your personal goals, with the support of our rehab support workers. At...
Thank you so much for your feedback. We are delighted to know that you are happy with the rehabilitative support that our rehab support workers provide. It is good to know that you are able to enjoy your hobbies and work towards your personal goals, with the support of our rehab support workers. At The AICS Group, we aim to provide care and support of the highest standard for our clients and are so pleased to hear of your positive experiences.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from C M (Client / Service User) published on 6 June 2023 Submitted via Website•
Overall Experience
The AICS support workers are caring, friendly and very supportive. I really like my support workers. The management team are good, and communication is great.
The staff are well trained and professional.
The AICS support workers are caring, friendly and very supportive. I really like my support workers. The management team are good, and communication is great.
The staff are well trained and professional.
↩Reply from Grace Faure-Bryan, External Consultant at The AICS Group
Thank you for your positive feedback. We want to ensure that our support workers and management team are well-trained, communicative and supportive. We are always working towards meeting your needs.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L S (Friend of Client) published on 22 February 2023 Submitted via Website•
Overall Experience
My review for the whole of 2022. The staff are caring, friendly and very supportive. The management team are great and, again, incredibly supportive and efficient. Excellent communication.
Staff are trained really well and are professional.
My review for the whole of 2022. The staff are caring, friendly and very supportive. The management team are great and, again, incredibly supportive and efficient. Excellent communication.
Staff are trained really well and are professional.
↩Reply from Charul Midha, Recruitment Coordinator at The AICS Group
Thank you so much!
Appreciate the kind words, we endeavour to serve all clients with empathy and dignity, at the same time creating bespoke packages to suit their requirements.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 February 2020
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for The AICS Group.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The AICS Group.
Accreditations
There are no accreditations posted yet for The AICS Group.
Meet the Team (3)
Sharon OsborneJob Title Managing DirectorJoined 2020
Sharon has worked in early years for 40 years, with 28 years as an Operational Manager in early years in the voluntary sector, private sector, and...
Sharon has worked in early years for 40 years, with 28 years as an Operational Manager in early years in the voluntary sector, private sector, and social care.
Previously, she was elected as chair to a board of trustees, for a charity, and for a Local Authority Community Centre. She is also a qualified Counsellor.
Sharon has been appointed as the Managing Director for The AICS Group and is passionate about not only learning from others but providing professional services that support people with brain injury that promotes independence and community access.
In her free time, she enjoys spending time with her family, friends, and her dogs. She loves the outdoors and visiting places of interest.
Ria KaurJob Title Service ManagerJoined 2016
In the last 3 years, Ria has been appointed as the Service Manager, and recently the Registered Service Manager at The AICS Group which specialises...
In the last 3 years, Ria has been appointed as the Service Manager, and recently the Registered Service Manager at The AICS Group which specialises in traumatic brain injury, and complex needs.
As the Registered Manager Ria is a healthcare professional that manages staff providing services to service users. Her primary responsibility is to oversee the operation of the agency and the care and safeguarding of service users.
She enjoys meeting new people, hearing new perspectives, and adapting to new learnings. Her favourite quote is “Mental strength is not just hoping that nothing ever goes wrong. It is believing that we have the capacity to handle it if it does.”? Brianna Wiest, The Mountain Is You
Ria takes pleasure in reading psychology books and understanding human behaviour. She also enjoys hiking and being near oceans.
Chris AsumaduJob Title Operational Financial ManagerJoined 2018
In 2018, Chris began his career at The AICS Group to bring organisation and control to the finances of the then-embryonic company.
Though...
In 2018, Chris began his career at The AICS Group to bring organisation and control to the finances of the then-embryonic company.
Though pressurised, he has found it a more fulfilling role where he can take pride in his team, peers, and work.
His previous career involved working in the not-for-profit sector, but Chris has found that working specifically for, The AICS Group, a private limited company, gives him greater focus with clear uncomplicated objectives. His empathy for the acquired brain injury extends to learning to lead with his left hand to stimulate the right side of his brain (his more creative side).
Fun Fact: He does Pilates every morning with the hope of improving his golf swing. Alas, Chris is a perpetual optimist in this regard.
Frequently Asked Questions about The AICS Group
How much does The AICS Group cost?
The agency lists fees from £1,680 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS).
How many Carers does The AICS Group employ?
The AICS Group employs 80 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The AICS Group to verify any information. View our terms and conditions. The AICS Group has an Enhanced Service -what an Enhanced Service includes.
