The AICS Group: Bespoke Care and Rehabilitation Across England
The AICS Group delivers high-quality, personalised care and support nationwide, proudly serving both adults and children for over 14 years. Their primary goal is to empower clients to live independently in their own homes with dignity and control, regardless of the complexity of their needs. They specialise in acquired brain injuries, spinal injuries, mental health, learning disabilities, and complex care, ensuring that...
Care Provided by The AICS Group
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Weekly Live-in Care Fees: from £1,680
Fees are available on request, which cover day shifts, sleep-ins and waking nights.
Contact us via our contact details as listed on the Homecare site.
We provide bespoke packages based on client need.
Contact The AICS Group to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Owner
- AICS (Acquired Injury Care & Support) Ltd
- Private Owned
Person in charge
- Sharon Osborne (Managing Director)
The AICS Group Reviews (6)
The AICS Group has a Review Score of 8.0 (8) out of 10, based on 1 reviews in the last 2 years.
Over all time The AICS Group has 6 reviews.
My wife receives care from The AICS Group, and we couldn't be more pleased. After trying several providers, The AICS Group has proven to be far superior. They genuinely listen to our needs and tailor their services perfectly. The carers are professional, compassionate, and truly amazing. Their dedication has been a godsend, significantly improving my wife's quality of life. The consistent and high-quality support they provide is unmatched. We highly recommend The AICS Group for anyone seeking reliable and exceptional care.
Thank you so much for your kind words and motivation!
I am happy with the phone and emails that I had received. There was regular updates and communication timeline was smooth. I wanted a good relationship with the care agency being provided to my family member and I can state that I have.
Thank you for your feedback, your time is truly appreciated. At The AICS Group, we aim to provide the best service possible through clear and efficient communication, ensuring that we listen to and respond to all requests. Our aim is to keep communication channels open for all parties involved. We...
AICS is A+ the best company
Thank you for your feedback. We are delighted that you are happy with the service we provide. At The AICS Group, we do our best to match and allocate package managers and rehabilitation support workers to our service users, to provide consistency and support to meet individual needs. You have...
Across May, I have been really happy with the care The AICS Group has provided me. All the staff has really supported me with life experiences. I love cooking and going to the gym and without the support workers and management team I would not be able to achieve my goals. Everyone I have met through the company has been caring, helpful and lovely. I have been working with them for nearly 2 years and I really enjoy the service provided. All round, excellent.
Thank you so much for your feedback. We are delighted to know that you are happy with the rehabilitative support that our rehab support workers provide. It is good to know that you are able to enjoy your hobbies and work towards your personal goals, with the support of our rehab support workers. At...
I really like my support workers.
The management team are good, and communication is great.
The staff are well trained and professional.
Thank you for your positive feedback. We want to ensure that our support workers and management team are well-trained, communicative and supportive. We are always working towards meeting your needs.
The staff are caring, friendly and very supportive.
The management team are great and, again, incredibly supportive and efficient.
Excellent communication.
Staff are trained really well and are professional.
Appreciate the kind words, we endeavour to serve all clients with empathy and dignity, at the same time creating bespoke packages to suit their requirements.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 February 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for The AICS Group.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The AICS Group.
Meet the Team (3)
Sharon has worked in early years for 40 years, with 28 years as an Operational Manager in early years in the voluntary sector, private sector, and social care.
Previously, she was elected as chair to a board of trustees, for a charity, and for a Local Authority Community Centre. She is also a qualified Counsellor.
Sharon has been appointed as the Managing Director for The AICS Group and is passionate about not only learning from others but providing professional services that support people with brain injury that promotes independence and community access.
In her free time, she enjoys spending time with her family, friends, and her dogs. She loves the outdoors and visiting places of interest.
In the last 3 years, Ria has been appointed as the Service Manager, and recently the Registered Service Manager at The AICS Group which specialises in traumatic brain injury, and complex needs.
As the Registered Manager Ria is a healthcare professional that manages staff providing services to service users. Her primary responsibility is to oversee the operation of the agency and the care and safeguarding of service users.
She enjoys meeting new people, hearing new perspectives, and adapting to new learnings. Her favourite quote is “Mental strength is not just hoping that nothing ever goes wrong. It is believing that we have the capacity to handle it if it does.”? Brianna Wiest, The Mountain Is You
Ria takes pleasure in reading psychology books and understanding human behaviour. She also enjoys hiking and being near oceans.
In 2018, Chris began his career at The AICS Group to bring organisation and control to the finances of the then-embryonic company.
Though pressurised, he has found it a more fulfilling role where he can take pride in his team, peers, and work.
His previous career involved working in the not-for-profit sector, but Chris has found that working specifically for, The AICS Group, a private limited company, gives him greater focus with clear uncomplicated objectives. His empathy for the acquired brain injury extends to learning to lead with his left hand to stimulate the right side of his brain (his more creative side).
Fun Fact: He does Pilates every morning with the hope of improving his golf swing. Alas, Chris is a perpetual optimist in this regard.
Frequently Asked Questions about The AICS Group
How many Carers does The AICS Group employ?
The AICS Group employs 80 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The AICS Group to verify any information. View our terms and conditions. The AICS Group has an Enhanced Service - more info.