What Type of Services does Clarence Care Ltd offer?

Clarence Care Ltd offers Home Care.

How many Carers does Clarence Care Ltd employ?

Clarence Care Ltd employs 22 carers.

Clarence Care Ltd, 91 The Green, Kings Norton, Birmingham, West Midlands B38 8RS

Clarence Care Ltd

91 The Green, Kings Norton, Birmingham B38 8RS

8.5 3 Reviews

Care Provided

Types of Home Care

Visiting Care
24 Hour Care

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)
Companionship

Household Services

Cleaning Service
Food Preparation & Serving
Shopping Service / Errands

Other Care Provided

Dementia
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge

Review from D D (Client) published on 14 November 2024 Submitted via Website • Report

Overall Experience

Clarence Care is very family friendly oriented, they always go above and beyond looking after me. I had a different care home ages ago and they kept letting me down, but Clarence Carers are always, on time, friendly, always take all my care needs respectfully and adhere to company standards. They always

find time to have a chat and ask how I am, when they give me my medication they always double check my blister pack against what is on their records. The owner and the manager are very dedicated to all their clients and if I ever have a query, problem, question, they always get back to me and give the correct advice etc. They are the very best company by far and I am honoured to be a service user and would not go anywhere else. I very highly recommend Clarence Care to anyone who needs a first class 5 star company.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Lisa F (Daughter of Client) published on 1 November 2024 Submitted via Website • Report

Overall Experience

Clarence Care supported my mum to continue to live independently at home over a 5 year period. The carers were genuinely kind and supportive and engaged with my mum really well. They lifted her spirits and brought light to her darker days.
I am forever grateful and thankful that the carers were there

for my mum and me. They are a first class care service provider.

Reply from Louise Stephens, Care Coordinator at Clarence Care Ltd

Thank you for taking the time to leave such positive feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Guy D (Son of Client) published on 16 December 2021 Submitted via Website • Report

Overall Experience

After a number of falls, my mother was finding managing at home increasingly difficult, and the care package put in place after her last hospitalisation was too variable to be of value to her. We decided that the long term solution was moving into a care home; however, in-between times, we needed a

care package that could keep my mother safe and functioning in her home.
We contacted Clarence Care, discussed in detail the requirements and came up with a package that worked really well. Using a local care service with staff who are focused on particular clients, who work to an agreed schedule and provide support with all sorts of important day-2-day activities (and in my mother's case, preparation for moving into a care home) was invaluable.
We found the service provided excellent, responsive and flexible enough to cater for what we needed throughout the period coming up to my mother's move.
Thank you, Clarence Care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Clarence Care Ltd Reviews (3)

8.5

Clarence Care Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Clarence Care Ltd has 3 reviews.

Order by:

Total of 3, showing 1-3

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Clarence Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Clarence Care Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Clarence Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.