Nestora Home Care

Thank you Nestora.

The care shown by the Carers has been absolutely wonderful. We were nervous and didn't quite know how it would be, but the Carers have been fantastic. They are polite, sensitive to our needs, observant, very friendly, we can't fault them. They really are wonderful!

Although we are new to Nestora I would have no hesitation recommending them to anyone looking for careers. From the very first telephone call to meeting with the admi team to the careers that go out my dad they have been more than helpful in getting the right level of care in place, and when changes were needed this request was implemented very quickly.

The staff arrive on time, they are polite and helpful. They are happy to carry out additional tasks. I usually I have the same career every day. Baring days off and holidays. The office staff are responsive and polite. I had one experience of speaking to the owner over a mistake. On my behalf, and he was understanding and nice to talk to. I havent had much experience with most of the office staff because I havent had cause to call them. The carers have been so good. I have been with the company just over a year now and they are as good today as the first day. I have an early morning call each day and a night call every night. They have never missed a call. Unlike my previous experience.

They listen to me and there's nothing too hard for them

We have found Nestora Home Care to be most helpful and flexible. All the staff are approachable and professional. Very happy with the service provided.

I think Nestora are really great I wouldn't be able to keep my independance have as much if it wasn't for them and the ladies are all really helpful and will do everything you ask them too. Thank you.

Choosing Nestora Home care was the best decision we could have made. The caregivers, office staff and managers consistently go above and beyond,offering not just support,but genuine kindness,care and respect. They are always willing to help in anyway they can making a real difference in our lives. Dad and I couldn't be more grateful for their exceptional services.

Thank you for your care!

My experience with Nestroa Home Care is very good. No complaints.

Also gives my grandma the best care all year round. Polite and caring manners from all staff. Thank you so much.

I would like to thank all the team at Nestora, in particular the manager for all his help and the carers that have supported my mum daily over the last few months. Although my mum was uncertain at first, she grew to really enjoy seeing the carers and was happy to rely on them. I can't thank them all enough.

Very good.

Unfortunately, she has a catheter which has on occasions not been fitted properly but that has got a lot better.

Nestoria staff showed care and compassion to our mum and put her at ease at all times. The dedication and support they gave Mum and ourselves through some difficult times was outstanding. Office staff were excellent and queries were always dealt with promptly and follow up calls were always made to ensure everything was running smoothly and to make sure Mum was happy at all times. Staff spoke to Mum during all care to ensure Mum knew what was happening and to put her at ease. Mum was never rushed and the staff always chatted and laughed with Mum. Nothing was too much trouble. They truly are an excellent care provider and would highly recommend to anyone looking for care for their loved ones.

Both myself and my niece are very satisfied with the level of care my mum receives from all your allocated staff. Always easy and at hand to contact if required. Mum is independent-minded but has many painful and restricting conditions, but the added assistance the carers provide give her the independence and security she needs in her maturing years. She thoroughly enjoyed the get-together. Well done!

Cared for Dad and my late mum for a number of years now. One carer in particular has been excellent, going above and beyond on many occasions. Other regular carers are also very good, reliable and friendly. The office staff too have always been very helpful. Thank you for looking after them so well for so long.

I'm happy to say that caring for Mum continues to be a successful and productive learning partnership for both us and Nestora.

Not once have we tried ringing and the phone not been answered immediately. They are quick, responsive and willing to be flexible. The staff are lovely, communicate well and are caring and chatty. I am so glad we went with this company.

Generally good, with one particular carer outstanding - keeping me informed and going above and beyond when asked. Some carers do not seem to provide the same standard of care, sticking to the basics.