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Nestora Home Care

Heritage Exchange, Wellington Mill, 70 Plover Road, Huddersfield, West Yorkshire HD3 3HR
Nestora Home Care Logo
Nestora Home Care logo
Nestora Home Care, Huddersfield
Nestora Home Care, Huddersfield
Nestora Home Care, Huddersfield

Nestora Home Care provides skilled care professionals for personal care needs, domestic and support services in clients' homes.

Nestora Home Care has helped many vulnerable people, including adults recovering from illness and many diagnosed with dementia.

All needs are thoroughly assessed by the registered manager and the support plan will focus on making sure each client is living comfortably and supported with any aspects of daily living they find challenging.

The agency operates throughout Kirklees and the Calderdale areas with a dedicated care and support team.

Care Provided by Nestora Home Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £25.75 - £30
  • Weekly Live-in Care Fees: £800 - £1,500
The price(s) shown are provided by the agency. Contact Nestora Home Care for full pricing details and T&Cs.

Contact Nestora Home Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Comfort Home Care Ltd
  • Private Owned

Person in charge

  • Gareth Downes (Registered Manager)

Nestora Home Care Reviews (43)

9.9

Nestora Home Care has a Review Score of 9.9 (9.88) out of 10, based on 26 reviews in the last 2 years. Over all time Nestora Home Care has 43 reviews.

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Showing 43 reviews matching selected criteria
Review from S C (Daughter of Client) published on 5 December 2024 Submitted via Website
Overall Experience
It is hard to put into words the gratitude and respect I have for the team of carers involved with my father's care.
Professional, intuitive, patient, caring, respectful and empathetic. Nothing too big or small.
From beginning to end they have shown such respect towards him and his complex needs as well as being a huge support to myself.
They brighten up the darkest days bringing light, smiles and some well-needed laughter at times.

Forever thankful to you all. Only the very best for my father.

Reply from Gareth Downes, Registered Manager at Nestora Home Care

Thank you so much for your wonderful feedback. It means the world to us to hear how much our team's care has impacted both your father and you. Supporting individuals with complex needs requires not only skill but also compassion, and we are delighted to know our carers have brought light and...  

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Review from J H (Daughter of Client) published on 14 November 2024 Submitted via Postal Card
Overall Experience

I am the daughter and I can express that the care my mum receives from Nestora Home Care is 100%. I and my family couldn't recommend them enough.

Reply from Gareth Downes, Registered Manager at Nestora Home Care

Thank you so much for your kind words and for taking the time to share your experience with Nestora Home Care. We're delighted to hear that our care services have met your expectations.

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Review from M F (Client / Service User) published on 24 October 2024 Submitted via Postal Card
Overall Experience

My partner and myself get along with the carers, they are really good with us and never refuse to do something for us.

Reply from Gareth Downes, Registered Manager at Nestora Home Care

Thank you so much for your lovely review! We're delighted to hear that you've had a positive experience with our care. Your feedback means a lot to us and motivates the team to continue providing the best support.

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Review from M F (Wife of Client) published on 21 October 2024 Submitted via Postal Card
Overall Experience

Happy and always available to try and help.

Reply from Gareth Downes, Registered Manager at Nestora Home Care

Thank you for taking the time to participate in your care review. We appreciate your valuable feedback and are pleased to hear that you are satisfied with the service provided.

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Review from Sean W (Client / Service User) published on 24 September 2024 Submitted via Website
Overall Experience

The Nestora Home Care staff have been coming to help take care of my wife for about 3 weeks and so far I have found the care team and management to be professional and friendly and they put my wife at ease. I would recommend them to anyone who asks for a care company.

Reply from Gareth Downes, Registered Manager at Nestora Home Care

Thank you so much for taking the time to share such wonderful feedback about your experience with Nestora Home Care. We are truly delighted to hear that you've had a positive experience with our services.

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Review from S R (Husband of Client) published on 17 June 2024 Submitted via Postal Card
Overall Experience

The care is flexible and is able to be attened to at times when necessary. The carers provide a service to my wife which is a great help to us both and enables my wife to remain living at the property.

Reply from Gareth Downes, Registered Manager at Nestora Home Care

Thank you so much for your kind words and positive feedback! We are delighted to hear that our care services have been able to provide valuable support to your wife and yourself, allowing her to continue living comfortably at home. Flexibility and attentive care are core to our service ethos, and it's heartening to know that they have made a positive impact on your lives.

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Review from C D (Daughter-in-law of Client) published on 25 March 2024 Submitted via Website
Overall Experience

They have been providing care for my mother in law now for several months now. We have had a few issues but once we have flagged these up with management they have been resolved, dealt with in a professional and friendly manner.

Reply from Gareth Downes, Registered Manager at Nestora Home Care

Many thanks for your kind review. It is a pleasure providing care to your mother in law. I will pass on your thanks to our care team.

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Review from Thelma B (Client / Service User) published on 15 March 2024 Submitted via Postal Card
Overall Experience

Generally, a very good service. Punctual, responsive and caring. Would recommend.

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Review from N K (Client / Service User) published on 15 March 2024 Submitted via Postal Card
Overall Experience

Fantastic care company. Staff are great, friendly, reliable and chatty. Would recommend the care company to others.

Reply from Gareth Downes, Registered Manager at Nestora Home Care

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you are satisfied with the care provided by our team. Ensuring the well-being and comfort of our clients is our top priority and it is immensely rewarding to know that we have met your expectations.

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Review from P R (Client / Service User) published on 14 March 2024 Submitted via Postal Card
Overall Experience

A very relaxed and positive review of my care services. All my needs and wishes were considered. I feel I am being very well cared for and as a consequence, I feel secure and happy.

Reply from Gareth Downes, Registered Manager at Nestora Home Care

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you are satisfied with the care provided by our team. Ensuring the well-being and comfort of our clients is our top priority, and it is immensely rewarding to know that we have met your expectations.

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Review from Debbie F (Daughter of Client) published on 9 February 2024 Submitted via Website
Overall Experience
The team of carers who have looked after Mum for 4 years have, in the main, been exceptional in their professionalism, friendliness, kindness and attentiveness to Mum's every need. It has been a difficult time for all concerned as Mum became more and more dependent on others. Some of the carers were always prepared to go the extra mile to ensure that all of her needs were met. We really appreciate the way they each tried their best to lift Mum's spirits with their cheerful greetings and thoughtfulness for - not only Mum's needs - but also for the needs of our family.
They looked after her so well that we felt they treated her like a member of their own family.
The office staff and managers were always swift to respond whenever any problems arose.

Our family would like to express our sincere thanks to all mum's carers and the team.

Reply from Gareth Downes, Registered Manager at Nestora Home Care

Thank you so much for taking the time to share your experience with our care service. We are truly delighted to hear that you found our care to be of such high quality and that it has made a positive impact on your mum's life.

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Review from Wendy W (Niece of Client) published on 30 January 2024 Submitted via Website
Overall Experience

The carer has been so helpful to my uncle, who has received excellent care when he has occasionally had problems, in particular, his three carers and the girls in the office have gone the extra mile to support him. They have attended to his personal needs as well as providing company for a lonely man with no local relatives. They are very understanding of his needs and also communicate well when there is an issue. They are prepared to go beyond what is really expected.

Reply from Gareth Downes, Registered Manager at Nestora Home Care

On behalf of our entire team, I wanted to express our sincere gratitude for taking the time to share your thoughts and experiences with our care services. Should you ever have any additional feedback or suggestions, please do not hesitate to reach out to us. We are committed to continuous improvement and ensuring that our clients receive the best care possible.

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Review from A A (Daughter of Client) published on 24 January 2024 Submitted via Website
Overall Experience
The care provider started providing teatime calls for my dad from June 2023. They took over from a previous company who weren't always reliable. They visit for an hour 7 days a week and although my dad lives in a more remote area and the weather can be extreme they have never let us down.
The staff are always polite, patient and kind to my dad. They follow his routine, cook his choice of meals and help him with any tasks.

Whenever the family have needed to speak to someone, the managers are always available, they listen to whatever the problem/change and they always inform their carers. It's very reassuring and a comfort to know that the carers can be relied upon and that they listen and care about Dad.

Reply from Gareth Downes, Registered Manager at Nestora Home Care
Thank you sincerely for taking the time to provide a review of our services. Your feedback is immensely valuable to us and serves as a testament to the effectiveness of our commitment and hard work in catering to the needs of our clients.

Recognising the importance of your input, we are motivated...  

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Review from S K (Daughter of Client) published on 10 January 2024 Submitted via Postal Card
Overall Experience

The carers are really good and they look after my mum really well. Especially given her confidence to do more herself. This has helped Mum become more confident and happier in herself.

Reply from Gareth Downes, Registered Manager at Nestora Home Care
Thank you so much for taking the time to share your thoughts about our care service. We truly appreciate your feedback and are delighted to hear about your positive experience.

It is our utmost priority to provide exceptional care and support to our clients, and your kind words serve as a...  

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Review from P T (Client / Service User) published on 21 November 2023 Submitted via Postal Card
Overall Experience

I am quite happy with the service provided by the care provider. The staff are very helpful.

Reply from Anjam Razaq, Director at Nestora Home Care

Thank you for your review, we are very pleased that you are happy with the team and services.

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Review from Donald R (Client / Service User) published on 6 September 2023 Submitted via Postal Card
Overall Experience

Your girls are a lifeline for me. I look forward to them coming each morning. They provide an excellent service for me.

Reply from Gareth Downes, Registered Manager at Nestora Home Care

Thank you for your kind words. Glad we are able to provide you with the care you need.

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Review from V M (Daughter of Client) published on 24 July 2023 Submitted via Postal Card
Overall Experience

The carers are very friendly and treat my mum with compassion and respect and she looks forward to their visits. They always ensure her needs are met and that her wishes are catered for.

Reply from Gareth Downes, Registered Manager at Nestora Home Care

Thank you for your kind words. It has been a pleasure providing care to your mother.

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Review from Maria O (Daughter of Client) published on 24 July 2023 Submitted via Postal Card
Overall Experience

My father and mother both are service users. They are treated with love and respect by the carers. On occasions when I have felt an issue/issues have needed addressing, I have felt admin and management have been helpful and proactive. My parents are seen as a couple and cared for as a couple. Their physical, emotional, psychological and cultural needs are fulfilled to a high standard. Thank you.

Reply from Gareth Downes, Registered Manager at Nestora Home Care

Thank you for your kind words. I will pass the feedback on to the care team.

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Review from S B (Client / Service User) published on 24 July 2023 Submitted via Postal Card
Overall Experience

I am overall very happy with my care.

Reply from Gareth Downes, Registered Manager at Nestora Home Care

Thank you for kind words. I will pass your thanks on to the care team.

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Review from L N (Daughter of Client) published on 2 November 2022 Submitted via Website
Overall Experience

The care provider started helping us to look after Dad when he had a stroke a year ago. The care meant Dad could remain living at home and maintain some independence. Every single carer has been kind, patient and respectful of Dad's wishes. Over the past few months, Dad's needs have changed and he has sadly been diagnosed with dementia. Everyone at this care provider has worked with us as a family to help Dad stay at home for as long as possible. On a practical note, the app provided with the service is brilliant, updated at every call and accessible by family, it meant we were always up to date with how Dad was, meals eaten etc. The office staff were fantastic, good communication and worked with us when the time came that Dad needed 24-hour care in a residential home. Fantastic service from people who genuinely care, many many thanks.

Reply from Anjam Razaq, Director at Nestora Home Care

Thank you for the kind words, the team here wish you and your family the best for the future.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 April 2020
Overall Requires improvement
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Thursday 31 Oct 2024The Mayor of Kirklees Clr Nosheen Dad helped a Huddersfield-based care company launch a new service. Nestora Home Care unveiled ‘Essentials Express’, a new initiative designed to provide vital transport...

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Nestora Home Care.

Meet the Team (4)

Anjam Razaq Job Title: Director Joined: 2016
Anjam Razaq

Anjam founded Nestora Home Care in 2016 to provide compassionate care while empowering people to grow. As Director, he is committed to supporting both clients and teams, fostering an environment where everyone feels valued and inspired to reach their potential.

Gareth Downes Job Title: Registered Manager Joined: 2023
Gareth Downes

Hello, I'm Gareth, and my passion lies in delivering the highest standard of care. From a young age, I was inspired by my mother, who worked in care homes, often taking me along to witness the invaluable work being done. This early exposure fostered my love for helping others, especially the elderly, with whom I've developed a deep empathy.

With eight years of experience as a registered manager, I bring a wealth of knowledge and a proven track record of providing exceptional care to those in need. My aim is to always exceed expectations, ensuring that each individual receives the support and compassion they deserve. I am dedicated to making a positive difference in the lives of those we serve, striving to go above and beyond every day.

Daina Kraukle Job Title: Care Coordinator Joined: 2018
Daina Kraukle

Daina has been a valued member of the Nestora Home Care team since 2018. Although she had no prior experience in the care sector when she joined, Daina quickly adapted and demonstrated a natural ability to support both the team and the organisation.

In her role, Daina works closely with the management team to coordinate staff rosters and carries out regular audit checks to ensure that Nestora Home Care maintains the highest standards of compliance. She is known for her strong work ethic, reliability, and willingness to go the extra mile to support both colleagues and the people we care for.

Rebecca Horne Job Title: Care Coordinator Joined: 2020
Rebecca Horne

Becky is a valued member of the Nestora Home Care team. In her role, she oversees our field staff to ensure the highest quality of care and support is delivered to our clients.

Becky regularly works out in the community, carrying out staff spot checks and providing guidance and support to new team members. She also manages key areas such as staff training and recruitment, helping to ensure that Nestora continues to build a strong and capable team.

Becky is passionate about making a positive difference in people’s lives and is widely regarded as a considerate, supportive, and caring member of the Nestora family.

Frequently Asked Questions about Nestora Home Care

How many Carers does Nestora Home Care employ?

Nestora Home Care employs 52 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nestora Home Care to verify any information. View our terms and conditions. Nestora Home Care has an Enhanced Service - more info.