Castle Cavendish Works, Dorking Road, Nottingham NG7 5PN
Owner : Break Barriers (Nottingham) Ltd
Person in charge: Andrene Lewis-Longwe (Manager)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Number of Carers: 35
Fees Guide: £15 an hour 7am - 8pm, £16.50 an hour 8pm to 7am, £16.50 an hour for weekends
Services Offered: 24 Hour Care • Adult Care (18+)
Care Offered: Dementia • Domestic Services / Home Help • Elderly Care • Learning Disability • Mental Health Condition • Personal Hygiene Care • Physical Disability • Sensory Impairment
Latest Care Quality Commission* Report on Break Barriers Nottingham Ltd: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.4 (maximum of 10) for Break Barriers Nottingham Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Break Barriers Nottingham Ltd in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.917 for Break Barriers Nottingham Ltd is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 3.5 Points relating to the number of positive Reviews for Break Barriers Nottingham Ltd is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Break Barriers Nottingham Ltd has a Review Score of 8.4 (8.417) from 2 Reviews
Review submitted from a Website Submission by Stephen D (Father of Client) on Friday 30 March 2018. Relates to March 2018.
The professional set up from home visit with risk assessments being carried out to organising those important first visits of introduction and a step by step carefully laid out plan and continuous support from management to see that the plan is going well the staff are so calm and considerate to the persons needs.We can't thank Break Barriers enough.
How likely would you be to recommend Break Barriers Nottingham Ltd? Extremely Likely
Overall Standard
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review submitted from a Website Submission by Dawn P (Mother of Client) on Monday 26 March 2018. Relates to November 2017.
Break Barriers have always given my daughter excellent one to one support. Their support is bespoke and meets her complex needs. The staff and management are supportive, professional, courteous and friendly, and always work hard to address all issues holding the needs and wishes of the service user to be of paramount importance.
How likely would you be to recommend Break Barriers Nottingham Ltd? Extremely Likely
Overall Standard
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Other Home Care Agencies located nearby to Break Barriers Nottingham Ltd
