We Do Care (London) Ltd

My mother was bed bound, but again We Do Care were very good, nothing was too much trouble for them. Even after my mother passed away on Saturday, they came in to help get her body ready for the undertakers.

Both my parents have used We Do Care for many years and I've been impressed with their professionalism, current help with Mum who is bed bound and assistance in letting me know what she needs (food, drinks, household products etc) and we have an efficient system. The staff have always been friendly and adaptable.

My mum has been under the care of We Do Care for a number of years now. The standard of carers has been exceptional with each carer being chosen by the manager to suit my mum's needs. We have, over the years, had a few different carers from this agency and all of them have been extremely good. One carer has been with us from the start and is consistently kind and gentle, caring for mum with exceptional capability. A relatively new carer has joined us in recent months and she too goes above and beyond her duties to make mum comfortable and happy. To conclude. We do Care lives up to its name. Whenever there is a problem, the office are quick to sort it out and are always there to support the families. The management are accessible and uses their wealth of experience to help us if needs be, with advice on a wide range of problems that naturally arise. Dealing with the frail, sick and vulnerable is a difficult job but I wholeheartedly recommend this agency to deliver an exceptional service.

What an amazing team. Very informative, always keeping us up to date. The team went above and beyond with a patient who was indeed very challenging, her personality, stubbornness and physical needs were met without complaint. I would highly recommend this care team. They showed compassion and great patience.

The carers are excellent and do a wonderful job, allowing me to live independently at home. They assist me with day-to-day care: toileting, washing and the l like. They are always willing to go the extra mile to ensure that I am comfortable. The management is responsive and very pleasant and, above all, they listen to me. We Do Care cares very well for me and I recommend the company without hesitation.

All the carers who cared for my Mum were extremely kind, caring, efficient, and friendly. Nothing was too much trouble. Communication all round was excellent.

We Do Care has made a huge difference to our lives - what had seemed impossible, became possible. They do care to provide an excellent service, for all the right reasons.

I would have no reservations in recommending them to anyone who is unfortunate enough to need carers.

One staff member is excellent - a wonderful ambassador for the industry.

Very pleased with the care that is being provided for my Mum and Dad. The carers are all very kind. Would highly recommend We Do Care to anyone looking for carers. Puts my mind at ease to know they visit twice a day to administer meds and assist my Dad to safely get up and shower and in the evening visit to put him to bed.

I would definitely recommend We Do Care to anyone looking for caring services.

Always on time, their daily visits really help me to get through each day as I am bedridden and on my own all day. They take my dog out each day which gives me peace of mind and the dog tends to get very excited with his barking but they soon calm him down he loves seeing the staff, as do I.

I changed to We Do Care as they were half the cost of the previous company and they had a good rating. Family run business. They look after my dad very well even though he can be a bit awkward as he has dementia they take it in their stride. They are always cheery and very caring. Good communication with any issues that arise.

I got in touch with We Do Care after our previous agency had let us down. From our very first meeting, the team were absolutely superb and have been ever since. There isn't anything that is too much trouble for them to do and most importantly my father looks forward to their daily visits. With what they do for my father day to day, they really have made a difference in all of our lives.

We have been using We Do Care now for over 2 years, their service and communications have always been excellent. They have developed a good relationship with my parents and ourselves. Any issues we have raised have been promptly addressed by key staff and they are a pleasure to deal with. My parents are very happy and comfortable and happy with the service and the ladies that come in on a daily basis.

Most staff good, very good. Some have too much opinion as to what Mum needs. As a family, we look after Mum's health and welfare. A third party to be at all reviews (son and daughter).

My brother has never wanted carers as he won’t accept that he has dementia but the other day I said to him how lucky he was to have all these people looking after him and he answered - "I love them all" - which I was very pleased to hear. They are all very caring and look after him very well and I am so grateful to them.

Not being 'round the corner' means I rely on We Do Care (London) Ltd to ensure mum is looked after when I can't be there. And lately (due to Covid-19 lockdown restricitons) this has been more important than ever. They have offered increased visits to ensure household chores are done, topped up food shopping and collected mum's prescriptions. Mum is happy, safe and cared for and that gives me great peace of mind.

Management is very easy to get hold of and make you feel like you can ring them absolutely anytime.

Overall, our experience tells us that all the staff, from management down, genuinely do care, and we would highly recommend them to others who are in need of support at home.