Wandle Healthcare Services, delivers high-quality, person-centred care in the comfort of your home at competitive rates. Care plans are designed to meet each customer's care needs, providing services ranging from 30 minutes visits to full 24 hour support.
These services include:
Help with daily tasks like bathing, dressing, and grooming
Safe and effective medication support
Assistance with household duties such as cleaning, laundry, meals, shopping, and appointments
Companionship and social interaction to reduce isolation
Wandle Healthcare...
Wandle Healthcare Services, delivers high-quality, person-centred care in the comfort of your home at competitive rates. Care plans are designed to meet each customer's care needs, providing services ranging from 30 minutes visits to full 24 hour support.
These services include:
Help with daily tasks like bathing, dressing, and grooming
Safe and effective medication support
Assistance with household duties such as cleaning, laundry, meals, shopping, and appointments
Companionship and social interaction to reduce isolation
Wandle Healthcare services also offer nurse-led specialist care for complex conditions, including dementia, palliative care, long-term illness, and acquired brain injuries.
Wandle Healthcare is committed to excellence by ensuring that all staff undergo a thorough recruitment process with enhanced DBS checks and verified references. Staff receive ongoing training to ensure the delivery of safe, effective, and compassionate care.
Wandle Healthcare Services supports adults of all ages.
Care Provided by Wandle Healthcare Services - London
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Nursing / Nurse Led Care
PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Wound Dressing
Catheter Care
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£22 - £27.99
Weekly Live-in Care
£1,500 - £1,900
Contact Wandle Healthcare Services - London to get a personalised quote:
Care durations and prices vary based on the level of support required. We offer flexible scheduling to suit your lifestyle, whether you need short-term assistance or long-term care.
The price(s) shown are provided by the agency. Contact Wandle Healthcare Services - London for full pricing details and T&Cs.
Wandle Healthcare Services - London has a Review Score of 9.6 (9.603) out of 10, based on 12 reviews in the last 2 years. Over all time Wandle Healthcare Services - London has 12 reviews.
Reviewer Connection to Wandle Healthcare Services - London
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Showing 12 reviews matching selected criteria
Review from E P (Son of Client) published on 7 January 2026 Submitted via Postal Card•
Overall Experience
This is the 3rd experience with Wandle Healthcare and the same level of satisfaction all the time.The carers are always professional and dedicated, both the guys who assisted my father firstly after a fall and hip replacement and secondly after a serious stroke and now the ladies who are helping my...
This is the 3rd experience with Wandle Healthcare and the same level of satisfaction all the time.The carers are always professional and dedicated, both the guys who assisted my father firstly after a fall and hip replacement and secondly after a serious stroke and now the ladies who are helping my mother after suffering from pulmonary embolism over a year ago and Parkinson's that is limiting all of her daily activities. I truly cannot find fault in Wandle at all.
↩Reply from Catherine Nyakanyanga, Manager at Wandle Healthcare Services - London
Thank you for your kind feedback and continued trust in Wandle. We are delighted to hear of your consistent satisfaction with our services and the professionalism and dedication shown by our carers. Your comments mean a great deal to our team, and we truly appreciate you taking the time to share your experience.
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Review from Satnam S (Wife of Client) published on 16 December 2025 Submitted via Website•
Overall Experience
The care my husband received by all his carers was compassionate and respectful. Some of the carers went beyond there required duty and to this end I am truly great-full for these carers who made the last 6 months of my husbands life as comfortable as possibly could be.
The care my husband received by all his carers was compassionate and respectful. Some of the carers went beyond there required duty and to this end I am truly great-full for these carers who made the last 6 months of my husbands life as comfortable as possibly could be.
↩Reply from Cathrine Nyakanyanga, Registered Manager at Wandle Healthcare Services - London
Thank you sincerely for your kind words. As Wandle Healthcare Services, we are deeply touched to know that our carers were able to provide compassionate and respectful support during such a meaningful time. It is heartening to hear that their dedication and willingness to go beyond their duty...
Thank you sincerely for your kind words. As Wandle Healthcare Services, we are deeply touched to know that our carers were able to provide compassionate and respectful support during such a meaningful time. It is heartening to hear that their dedication and willingness to go beyond their duty brought comfort to your family. Your feedback means a great deal to us, and we have shared it with our team, who will be encouraged to know the difference they made. Many Regards.
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Review from Steven P (Son of Client) published on 28 October 2025 Submitted via Postal Card•
Overall Experience
The service was very good and helpful.
The service was very good and helpful.
↩Reply from Catherine Nyakanyanga, Manager at Wandle Healthcare Services - London
We really appreciate your feedback! Its great to know that you had a good experience with our service.
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Review from F F (Client / Service User) published on 14 October 2025 Submitted via Postal Card•
Overall Experience
I have found in the 11 months that I have used your service a consistently high standard of care and support.
Obviously, the carers are all different and some, or course, are younger than others. However I feel they all do their best to care for me and to please me, in this is their job.
I have found in the 11 months that I have used your service a consistently high standard of care and support.
Obviously, the carers are all different and some, or course, are younger than others. However I feel they all do their best to care for me and to please me, in this is their job.
↩Reply from Catherine Nyakanyanga, Manager at Wandle Healthcare Services - London
I sincerely appreciate your warm remarks and feedback. That you have continuously received excellent treatment and support over the previous 11 months makes us very happy. It is great to hear that the commitment and hard work of our carers have improved your life. We sincerely appreciate your...
I sincerely appreciate your warm remarks and feedback. That you have continuously received excellent treatment and support over the previous 11 months makes us very happy. It is great to hear that the commitment and hard work of our carers have improved your life. We sincerely appreciate your acknowledgement of the team's dedication to providing competent and compassionate treatment, and we will ensure that they hear your message. We value your opinions greatly and use them to keep providing the greatest service possible. Once again, I appreciate you sharing your story.
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Review from J M (Daughter of Client) published on 18 September 2025 Submitted via Postal Card•
Overall Experience
These carers showed great respect for my mother and became good friends to her. She was always so pleased to see them. Their kindness, friendliness and empathy made such a difference to her life. They were with her for 2 and a half years.
These carers showed great respect for my mother and became good friends to her. She was always so pleased to see them. Their kindness, friendliness and empathy made such a difference to her life. They were with her for 2 and a half years.
↩Reply from Catherine Nyakanyanga, Manager at Wandle Healthcare Services - London
Thank you so much for sharing these kind words. It means a great deal to know that our carers were able to bring comfort, friendship, and joy to your mother over the past two and a half years. Building that bond of trust and companionship is at the heart of what we do, and we are truly honoured to have been a part of her life. Your appreciation will mean so much to the team who cared for her.
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Review from L S (Client / Service User) published on 15 September 2025 Submitted via Website•
Overall Experience
Hi I am not very happy with one of my staff as she did not wait until I have finished cooking she went to sleep in her bedroom and I was cooking on my own and burnt on my hand and arm and she shouted at me 2 times and I feel very scared of one of my staff and I am not even allowed to get a new...
Hi I am not very happy with one of my staff as she did not wait until I have finished cooking she went to sleep in her bedroom and I was cooking on my own and burnt on my hand and arm and she shouted at me 2 times and I feel very scared of one of my staff and I am not even allowed to get a new staff witch I think is unfair on me I should be allowed to have a choice of what staff I can have if I don't like a staff member that is not doing their job properly and my staff member doesn't like going on rides but the other staff dose as my other staff is young like me I would like someone that does their job properly.
↩Reply from Catherine Nyakanyanga, Manager at Wandle Healthcare Services - London
Thank you for your review and feedback. We're very sorry to hear you felt unsafe and upset. Your safety and well-being are our top priorities, and we take your concerns seriously. We're investigating this urgently, and the staff member involved will no longer work with you from today. Their conduct...
Thank you for your review and feedback. We're very sorry to hear you felt unsafe and upset. Your safety and well-being are our top priorities, and we take your concerns seriously. We're investigating this urgently, and the staff member involved will no longer work with you from today. Their conduct will be reviewed in line with our policies. Please know it is not true that you cannot request a change in staff. We are committed to supporting your preferences and ensuring you feel safe and comfortable. All staff receive safeguarding training, and you have every right to raise concerns and request changes. We encourage you to discuss any issues during your weekly meetings with the supervisor. Online reviews may take time to respond to, as they're managed by a third party. For quicker support, call 020 3983 4132 / 078 0274 8185 or email admin@wandlehealth.co.uk or cathrine.n@wandlehealth.co.uk. We're here to help.
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Review from Susan G (Daughter of Client) published on 19 August 2025 Submitted via Postal Card•
Overall Experience
Kept us informed of her arrival time. Arrived on time was very efficient, polite and mindful and the sensitivity of my mothers needs. Left us feeling very positive and happy.
Kept us informed of her arrival time. Arrived on time was very efficient, polite and mindful and the sensitivity of my mothers needs. Left us feeling very positive and happy.
↩Reply from Catherine Nyakanyanga, Manager at Wandle Healthcare Services - London
Thank you for sharing your experience with us. We are so pleased to hear that our care workers' professionalism, sensitivity, and reliability left you and your mother feeling positive and reassured. Meeting the individual needs of those we support with respect and empathy is central to our service,...
Thank you for sharing your experience with us. We are so pleased to hear that our care workers' professionalism, sensitivity, and reliability left you and your mother feeling positive and reassured. Meeting the individual needs of those we support with respect and empathy is central to our service, and it is wonderful to know this was reflected in your mother's care. Your kind words will be passed on to the care worker and our team.
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Review from Andrew T (Partner of Client) published on 19 August 2025 Submitted via Postal Card•
Overall Experience
We have been very happy with the excellent service provided by Wandle Healthcare Services. My partner has dementia and is assisted twice daily be Wandle Healthcare workers in our home. The healthcare workers are always prompt, polite and show a caring and empathetic attitude at all times in...
We have been very happy with the excellent service provided by Wandle Healthcare Services. My partner has dementia and is assisted twice daily be Wandle Healthcare workers in our home. The healthcare workers are always prompt, polite and show a caring and empathetic attitude at all times in providing personal service. Carers are specially for the client needs. Thank you to all the care workers who have visited us and assisted my partner with her daily care.
↩Reply from Catherine Nyakanyanga, Manager at Wandle Healthcare Services - London
We are delighted to hear such positive feedback about our care team. Providing compassionate, reliable, and person-centred support is at the heart of what we do, and were so pleased our carers have made a real difference in supporting your partner with her daily care. Thank you for your kind words.
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Review from D P (Son of Client) published on 19 August 2025 Submitted via Website•
Overall Experience
Wandle Healthcare Services have been a great agency for my mother. We have had several other agencies look after my mother, but Wandle have been by far the best. They go above and beyond in their professionalism and care.
Wandle Healthcare Services have been a great agency for my mother. We have had several other agencies look after my mother, but Wandle have been by far the best. They go above and beyond in their professionalism and care.
↩Reply from Catherine Nyakanyanga, Manager at Wandle Healthcare Services - London
Thank you so much for your kind words. We are delighted to hear that you and your mother have had such a positive experience with Wandle Healthcare Services. Our team is dedicated to providing compassionate, professional, and person-centred care, and it means a great deal to know that our efforts...
Thank you so much for your kind words. We are delighted to hear that you and your mother have had such a positive experience with Wandle Healthcare Services. Our team is dedicated to providing compassionate, professional, and person-centred care, and it means a great deal to know that our efforts have made a difference to your family. We truly value your trust in us and will continue to go above and beyond to support your mothers wellbeing.
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Review from Rosemary A (Friend of Client) published on 19 August 2025 Submitted via Postal Card•
Overall Experience
I am a friend of the client who liaises with Wandle Healthcare Services about my friends care needs, and the staff are polite.
I am a friend of the client who liaises with Wandle Healthcare Services about my friends care needs, and the staff are polite.
↩Reply from Catherine Nyakanyanga, Manager at Wandle Healthcare Services - London
Thank you for your feedback. We're delighted you've found our team polite and approachable. At Wandle Healthcare Services, we value working closely with clients, their families, and friends to provide the best possible care.
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Review from C E (Niece of Client) published on 13 August 2025 Submitted via Website•
Overall Experience
Wandle Healthcare Services looked after my Aunt for about 5 years through the challenges of dementia until she recently passed away. The Carers were all professional, compassionate, considerate and caring. Their patience, tolerance and kindness enabled my Aunt to remain at home despite the...
Wandle Healthcare Services looked after my Aunt for about 5 years through the challenges of dementia until she recently passed away. The Carers were all professional, compassionate, considerate and caring. Their patience, tolerance and kindness enabled my Aunt to remain at home despite the limitations of her condition. Always on hand with a kind word and gentle hand to keep her calm in the stressful times, to cheer her up in the sad times and to laugh with her as she reminisced. They were a huge comfort to both her and the family. Thank you.
↩Reply from Kudakwashe Nyagumbo, Administrator at Wandle Healthcare Services - London
Thank you so much for your kind and thoughtful words. It was truly an honour to care for and support your aunt over the years. We are deeply touched to hear that our team's compassion and dedication made a meaningful difference to her life and brought comfort to your family. As Wandle Healthcare...
Thank you so much for your kind and thoughtful words. It was truly an honour to care for and support your aunt over the years. We are deeply touched to hear that our team's compassion and dedication made a meaningful difference to her life and brought comfort to your family. As Wandle Healthcare Services, we strive every day to provide not just practical support, but genuine companionship and emotional care and your feedback affirms the heart of what we do. Will always remember your aunt fondly, and we are grateful to have been part of her journey. From all of us at Wandle Healthcare Services, thank you for your trust.
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Review from Christine B (Daughter of Client) published on 1 July 2025 Submitted via Website•
Overall Experience
Wandle Healthcare Services cared for my mum for approximately 18 months until she passed away in March 2025.They were, without exception, kind, polite. And conscientious in all aspects of her care. We developed an excellent relationship to communicate and always had mums wishes at their heart. Mum...
Wandle Healthcare Services cared for my mum for approximately 18 months until she passed away in March 2025.They were, without exception, kind, polite. And conscientious in all aspects of her care. We developed an excellent relationship to communicate and always had mums wishes at their heart. Mum was not mobile towards the end of her life and looked forward to "her girls" visits ( these increased to 4 times a day). The office staff and supervisors were also excellent and helpful, always available to speak to. The service from Wandle Healthcare certainly enhanced her last year and gave me back the chance to be a daughter again.
↩Reply from Kudakwashe Nyagumbo, Administrator at Wandle Healthcare Services - London
Thank you for your kind words and for trusting us with your mum's care. Wandle Healthcare Services team is honoured to have supported your mum and your family during such an important time. It means a great deal to know our care brought comfort and allowed you to simply be a daughter again. Your mum is fondly remembered by our team.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2023
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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Awards / Recognitions (0)
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Accreditations
There are no accreditations posted yet for Wandle Healthcare Services - London.
Meet the Team (1)
Cathrine NyakanyangaJob Title Registered ManagerJoined 2015
Cathrine is a qualified Nurse with more than 30 years experience. She has been the Registered Manager of Wandle Healthcare Services since its inception in 2015
Frequently Asked Questions about Wandle Healthcare Services - London
How many Carers does Wandle Healthcare Services - London employ?
Wandle Healthcare Services - London employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Wandle Healthcare Services - London to verify any information. View our terms and conditions. Wandle Healthcare Services - London has an Enhanced Service -what an Enhanced Service includes.
