Penna Homecare Ltd

have met the staff, they have always been cheerful, helpful and they deal with sensitive issues with professionalism and care. Recently my mother has had a series of hospital appointments; some of which have been changed on a daily basis but it has never been too much trouble for Penna Homecare Ltd to step in, adapt and be proactive in every case. The staff enable my mother to remain independent and improve her quality of life at every opportunity. Penna Homecare Ltd, not only cares for my mother but the whole family by relieving us of many worries and concerns we have, and by being so reliable. I am extremely grateful and consider myself so fortunate to have found such outstanding care.

both for particular unexpected needs as well as her day to daycare. On my visits to my mum l have observed the kindness and thorough care that her daily carers give her. l know she has received consistent attention and has established friendly relationships with them. She was given personal care, weekly shopping, prescriptions collected and her daily meals prepared.
The management and staff have always gone above and beyond in their care, concern and service for my mum.

to anyone looking for care for a relative or friend.

didn't happen, and so I had a mad rush on to try and arrange that help. Penna stepped into the breach immediately, initially providing overnight stays and other visits and taking a load off my mind (I live and work in London).

Since then, its staff have been on a rota of three visits a day and have kept this going despite the chaos caused by the pandemic, providing my mother with both help and company. I have met a lot of them and cannot speak highly enough of the service, which has made difficult times much easier to get through and given me peace of mind.

Thanks.

it was nice knowing that mum had such lovely people looking after her, I never felt the need to worry as I always knew she was going to be looked after. The ladies that came to visit mum were all so lovely with her. They were also very helpful to my dad they would always find time to have a chat with him, which he appreciated. I would definitely use Penna again if I ever needed a carer again.

issue impacts Mum's care plan in any way.
Thank you for providing such a wonderful service.

of personal care to ensure Mum's daily safety and comfort in her own home.
A carer arrives promptly at each call with a cheerful greeting. The carers remain professional and nothing is too much trouble. Snowy weather saw them walking or sharing 4x4s and there are many times when they have gone above and beyond. During the lockdown, regulations were followed in detail, and thankfully both carers and Mum were free from the virus. Mum enjoys seeing a familiar face and the carers enjoy her positive attitude, her smile and sense of humour. That is a recommendation in itself.
Penna puts the needs of the client first and we are very fortunate to be supported by such a committed and dedicated team.

time as needs changed.

The staff - or as my Nan affectionately called them ‘the girls’ - were well trained, always on time and reliable, highly professional and went above and beyond to ensure they were kind, compassionate and person-centred. The level of care provided was second to none.
The staff supported us through end of life support for my Grandad, communicating effectively with professionals from the local GP service and district nursing team. Thanks to Penna his personal care, dignity and comfort were held in high regard easing our family's anguish at such a sad time.

Thank you all for doing such an amazing job, you are all fantastic.

grateful for the help, support and love that was received from every member of the Penna team. My father was provided with physical care but Penna quickly recognised the emotional support that was needed for my father and our family. They worked empathetically with the family to provide the best quality of life and put measures in place efficiently without disturbance. Penna Homecare epitomises the word care and they truly are angels I will be forever grateful for the love, support and memories that they enabled us to share in my father's end of life care. I would highly recommend this company to anyone without hesitation.

a long way away and I am disabled, so neither could respond to emergencies. Their care did not waver despite the great difficulties that the pandemic was putting them under at this time. We are very thankful for their professional, warm care of a very vulnerable lady.

reliable and arranged times to suit us. I would recommend Penna Care without hesitation.

they have never let us down and have provided extra cover when needed. We were very lucky that our friends recommended Penna to us, they are very professional and have been invaluable over the past 3 years. Thank you to all the lovely Penna staff, I don't know how we would cope without you.

or issues found by the team are escalated back to the family immediately.
Altogether a caring professional company.

fulfil her wishes of staying in her own home in her later years which brings her great comfort. Thank you, team Penna.

him in the twilight of his years. Thank you.

helpful, cheerful, and kind, and they treat them with courtesy, gentleness and dignity. Recently my mother in law was hospitalised with a stroke, and Penna immediately put in place evening and then night visits for my father in law, and once when he fell, a carer came out, called an ambulance and stayed with him to make sure he was fine. I cannot speak highly enough of Penna Homecare and I would recommend them to anyone looking for care for themselves or for anyone they love.