Omnia Support Ltd (Northfield)

They do my shoppin; prepare my meal whenever i need anything they are available.

I have consistant carer that come in. Carer arrive at the time allocated

Communication from carers and the people who work at the office are extremely helpful with any concerns we may have and provide support with the upmost care.

Since Omnia care have been going in the Service user is now having regular showers, clothes regularly changed and eating a more balanced diet. They communicate well with us any concerns. They are doing an excellent job with him

We are very satisfied with the service provided. All care staff are excellent. Family are happy.

The carers are very kind, considerate, sympathetic and caringly patient with mother-in-law's condition. I don't know what we'd do without them and their support. They are there to help in anyway they can.

Having had this care company give me my daily care through the last month I have been overwhelmed by their professional and sympathetic attitude. They make me feel comfortable and relaxed and cheer me up when I'm having a bad day. They are all honest with me and am able to ask anything of them, nothing is ever too much trouble. The care they give is exemplary and couldn't wish for more.

I am very satisfied with the service I receive and I am provided with all I need.

Excellent, very professional. Look forward to the visits.

Staff was really good. They dealt with Dad's care really well. We could not ask for more. If we needed any support the management team would be there for use. We will always recommend them to anyone who needs care. They are really a good care company and they do their jobs very well.

I have found the carers to be very friendly, approachable and professional. They have a really great rapport with Mom. They assist Mom with personal care, dressing and undressing, washing, particular attention to detail where the catheter enters her body, also attention washing around the area of the Nephrostomy dressings on her back, applying body creams to her legs and any body sores that arise and full catheter support with leg bag changes, emptying and attaching night bags and monitoring urine colour. Very helpful with additional medical advice particularly when I was panicking about a catheter that came unattached and how to deal with the situation if it were to arise again. The carers genuinely take an interest in my Mom and her general well-being, if she has eaten and drank fluids well, always asking how she is and what she is up to that day. Very supportive around being flexible and working with us particularly when Mom has hospital and GP appointments.