Phemacare Birmingham

369a Hagley Road West, Quinton, Birmingham B32 2AL
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2 Reviews
  • Phemacare Birmingham, Birmingham
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Group/Owner

Person in charge

  • Morenikeji Dawud (Manager)
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Phemacare Birmingham Reviews (2)

Over all time Phemacare Birmingham has 2 reviews.

Overall Experience

  • 1
  • 0
  • 1
  • 0
  • 0

Date Published

2
0
0
0
2

Review from D M (Daughter of Client) published on 10 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Call timings consistently put into carers timetables incorrectly. Management appalling - no respect for service user’s family liaisons and no higher management contact numbers ever provided despite numerous requests.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Paul F (Son of Client) published on 25 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the carers associated with Phemacare to be highly professional. The carers worked to very high standards, and their approach to clients was friendly and gentle. The carers were always prompt and responsive to requests and queries. Highly recommended.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 May 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Phemacare Birmingham

What Type of Services does Phemacare Birmingham offer?

Phemacare Birmingham offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Phemacare Birmingham to verify any information. View our terms and conditions. Phemacare Birmingham has an Basic Service - more info.