Care Provided by Phemacare Birmingham
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
Other Care Provided
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Contact Phemacare Birmingham to get a personalised quote
Good to Know
Group / Owner
- Phemacare Ltd
- Private Owned
Person in charge
- Morenikeji Dawud (Manager)
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Phemacare Birmingham Reviews (2)
Over all time Phemacare Birmingham has 2 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Phemacare Birmingham
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Review from D M (Daughter of Client) published on 10 November 2020 Submitted via Website•
Overall Experience
Call timings consistently put into carers timetables incorrectly. Management appalling - no respect for service user’s family liaisons and no higher management contact numbers ever provided despite numerous requests.
Call timings consistently put into carers timetables incorrectly. Management appalling - no respect for service user’s family liaisons and no higher management contact numbers ever provided despite numerous requests.
Review from Paul F (Son of Client) published on 25 May 2020 Submitted via Website•
Overall Experience
I found the carers associated with Phemacare to be highly professional. The carers worked to very high standards, and their approach to clients was friendly and gentle. The carers were always prompt and responsive to requests and queries. Highly recommended.
I found the carers associated with Phemacare to be highly professional. The carers worked to very high standards, and their approach to clients was friendly and gentle. The carers were always prompt and responsive to requests and queries. Highly recommended.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 May 2023Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Phemacare Birmingham.
Accreditations
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Meet the Team (0)
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Phemacare Birmingham to verify any information. View our terms and conditions. Phemacare Birmingham has a Basic Service -what a Basic Service includes.