What Type of Services does Pinnacle Cares offer?

Pinnacle Cares offers Home Care.

How many Carers does Pinnacle Cares employ?

Pinnacle Cares employs 10 carers.

Pinnacle Cares, Office 104, Cobalt Business Exchange, Cobalt Park Way, Wallsend, Wallsend, Tyne & Wear NE28 9NZ

Pinnacle Cares

Office 104, Cobalt Business Exchange, Cobalt Park Way, Wallsend, Wallsend NE28 9NZ

5 Reviews

Care Provided

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)
Companionship

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Other Care Provided

Dementia
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge

Order by:

Review from Alan B (Brother of Client) published on 18 January 2018
Submitted via Website • Report

Overall Experience

Just wanted to put on record our grateful thanks for the excellent care that the girls of Pinnacle Cares are providing for my brother who was diagnosed with early signs of dementia last year. The girls have been taking care of my brother now for over 3 months and pop in once per day to help him with

his daily needs - and the change in my brother's health and overall well being has been remarkable.
Just as important as the care provided is the daily social interaction with my brother and the girls also excel at this. My brother is much more relaxed, confident and outgoing and these changes are solely due to the care and time the girls take in helping him every day. We can't thank you enough for your excellent support.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sheila G (Daughter of Client) published on 5 January 2018
Submitted via Website • Report

Overall Experience

I have been delighted with the quality of care delivered by Pinnacle to my Mother. They are a genuine reassurance to me as I live in Australia and their online contact system is extremely useful. I always know when Carers are with Mum and because she is deaf they help her communicate with me which is

great for both of us. I would recommend them especially to families who are geographically distant.

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Management

Treated with Dignity

Value for Money

Review from Kevin S (Friend of Client) published on 18 December 2017
Submitted via Website • Report

Overall Experience

The staff at Pinnacle Cares have been great from the first time we got in touch. They were very responsive and met with us to understand what was needed and explained how the care would work. The staff have been very caring and supportive which has helped us enormously through this very difficult time.

I would highly recommend Pinnacle Cares to anyone looking for a professional and caring company to look after a loved one.

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Treated with Dignity

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Review from Angela E (Daughter of Client) published on 18 December 2017
Submitted via Website • Report

Overall Experience

Pinnacle Cares provide excellent care in the home for my mother who has had a stroke. The carers always arrive on time and treat my mother with care and respect as well as always having time to talk to her and ask her how she is doing. I could not ask for a better service.

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Treated with Dignity

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Review from Terry M (Son of Client) published on 11 October 2017
Submitted via Website • Report

Overall Experience

Wonderful carers, who are supportive, helpful cheerful and responsive. Got involved at very short notice, took initiative on care requirements and provide an excellent service which takes a weight off the rest of the family. We could not manage without this great team!

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Management

Treated with Dignity

Value for Money

Pinnacle Cares