Loading...

Pinnacle Cares

Office 104, Cobalt Business Exchange, Cobalt Park Way, Wallsend, Wallsend NE28 9NZ
Review Us
Pinnacle Cares, Wallsend

Care Provided by Pinnacle Cares

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Owner

  • Pinnacle Cares For You Ltd
  • Private Owned

Person in charge

  • David Ferguson (CEO)
Are you the Owner/Manager of Pinnacle Cares? View your Advertising Options

Pinnacle Cares Reviews (5)

Over all time Pinnacle Cares has 5 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Pinnacle Cares
Loading...
Showing 5 reviews matching selected criteria
Review from Alan B (Brother of Client) published on 18 January 2018 Submitted via Website
Overall Experience
Just wanted to put on record our grateful thanks for the excellent care that the girls of Pinnacle Cares are providing for my brother who was diagnosed with early signs of dementia last year. The girls have been taking care of my brother now for over 3 months and pop in once per day to help him with his daily needs - and the change in my brother's health and overall well being has been remarkable.

Just as important as the care provided is the daily social interaction with my brother and the girls also excel at this. My brother is much more relaxed, confident and outgoing and these changes are solely due to the care and time the girls take in helping him every day. We can't thank you enough for your excellent support.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sheila G (Daughter of Client) published on 5 January 2018 Submitted via Website
Overall Experience

I have been delighted with the quality of care delivered by Pinnacle to my Mother. They are a genuine reassurance to me as I live in Australia and their online contact system is extremely useful. I always know when Carers are with Mum and because she is deaf they help her communicate with me which is great for both of us. I would recommend them especially to families who are geographically distant.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kevin S (Friend of Client) published on 18 December 2017 Submitted via Website
Overall Experience

The staff at Pinnacle Cares have been great from the first time we got in touch. They were very responsive and met with us to understand what was needed and explained how the care would work. The staff have been very caring and supportive which has helped us enormously through this very difficult time. I would highly recommend Pinnacle Cares to anyone looking for a professional and caring company to look after a loved one.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Angela E (Daughter of Client) published on 18 December 2017 Submitted via Website
Overall Experience

Pinnacle Cares provide excellent care in the home for my mother who has had a stroke. The carers always arrive on time and treat my mother with care and respect as well as always having time to talk to her and ask her how she is doing. I could not ask for a better service.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Terry M (Son of Client) published on 11 October 2017 Submitted via Website
Overall Experience

Wonderful carers, who are supportive, helpful cheerful and responsive. Got involved at very short notice, took initiative on care requirements and provide an excellent service which takes a weight off the rest of the family. We could not manage without this great team!

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 December 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Pinnacle Cares.

Awards / Recognitions (1)

  • Recipient: Pinnacle CaresDate: Thursday 05 Apr 2018

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Pinnacle Cares

How many Carers does Pinnacle Cares employ?

Pinnacle Cares employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pinnacle Cares to verify any information. View our terms and conditions. Pinnacle Cares has a Basic Service - more info.