Pinnacle Cares
Office 104, Cobalt Business Exchange, Cobalt Park Way, Wallsend, Wallsend NE28 9NZ

Care Provided by Pinnacle Cares
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Good to Know
Owner
- Pinnacle Cares For You Ltd
- Private Owned
Person in charge
- David Ferguson (CEO)
Pinnacle Cares Reviews (5)
Over all time Pinnacle Cares has 5 reviews.
Just as important as the care provided is the daily social interaction with my brother and the girls also excel at this. My brother is much more relaxed, confident and outgoing and these changes are solely due to the care and time the girls take in helping him every day. We can't thank you enough for your excellent support.
I have been delighted with the quality of care delivered by Pinnacle to my Mother. They are a genuine reassurance to me as I live in Australia and their online contact system is extremely useful. I always know when Carers are with Mum and because she is deaf they help her communicate with me which is great for both of us. I would recommend them especially to families who are geographically distant.
The staff at Pinnacle Cares have been great from the first time we got in touch. They were very responsive and met with us to understand what was needed and explained how the care would work. The staff have been very caring and supportive which has helped us enormously through this very difficult time. I would highly recommend Pinnacle Cares to anyone looking for a professional and caring company to look after a loved one.
Pinnacle Cares provide excellent care in the home for my mother who has had a stroke. The carers always arrive on time and treat my mother with care and respect as well as always having time to talk to her and ask her how she is doing. I could not ask for a better service.
Wonderful carers, who are supportive, helpful cheerful and responsive. Got involved at very short notice, took initiative on care requirements and provide an excellent service which takes a weight off the rest of the family. We could not manage without this great team!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 December 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Pinnacle Cares.
Awards / Recognitions (1)
- Recipient: Pinnacle CaresDate: Thursday 05 Apr 2018
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Pinnacle Cares
How many Carers does Pinnacle Cares employ?
Pinnacle Cares employs 10 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pinnacle Cares to verify any information. View our terms and conditions. Pinnacle Cares has a Basic Service - more info.