Helping Hands Home Care (Gloucester)

First Floor Unit 2, Ambrose House, Meteor Court, Barnett Way, Barnwood, Gloucester GL4 3GG
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8.2 3 Reviews
  • Helping Hands Home Care (Gloucester), Gloucester
Helping Hands Home Care (Gloucester) offers domiciliary care to people needing dedicated personalised support.

A team of carers offer care services in Brockworth, Dursley, Frampton-on-Severn, Gloucester, Hartpury, Nailsworth, Quedgeley, Stroud, Tewskebury and the surrounding areas.

Whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a complex condition, Helping Hands Home Care provide support that is completely unique to you.

It may be that you are returning home following a spell in hospital and would like a little support on your road to recovery, or perhaps your loved one is living with dementia and you’d like more regular support in place as their condition progresses.

The team at Helping Hands have over 30 years’ experience providing dedicated home care to over 40,000 families across the UK.

Offering a service that is regulated by the Care Quality Commission (CQC), you can rest assured that your care is safe, efficient and reliable.

Care Provided by Helping Hands Home Care (Gloucester)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £33.05
  • Weekly Live-in Care Fees: from £1895

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

These prices are only a guideline, please contact Helping Hands Home Care (Gloucester) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Ildiko Bartholomew (Branch Care Manager)

Helping Hands Home Care (Gloucester) Reviews (3)

8.2

Helping Hands Home Care (Gloucester) has a Review Score of 8.2 (8.167) out of 10, based on 2 reviews in the last 2 years.
Over all time Helping Hands Home Care (Gloucester) has 3 reviews.

Overall Experience
  • 2
  • 1
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  • 0
  • 0
Date Published
  • 3
  • 2
  • 2
  • 2
  • 1
Reviewer Connection to Helping Hands Home Care (Gloucester)
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from Kate W (Cousin of Client) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have used Helping Hands to care for my elderly cousin for 15 months. Throughout this time they have been very helpful and willing to accommodate the variability in our care needs. Last weekend I was away for a short break when I received a call to say that my cousin was on the floor. The staff member
present was superb. They remained with my cousin ensuring she was safe, called 101, and waited until Paramedics arrived.
During the day I was updated by staff as to my cousins condition. Additional visits in the evening were arranged. It was clear that all the staff clearly cared about my cousin and I was reassured that she was in safe hands.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Gloucester)

Thank you for taking the time to leave us a 5* review, we really do appreciate it. It is great to hear throughout the 15 months Helping Hands have been caring for your cousin they have been very helpful and willing to accommodate a range of care needs.We are also pleased to hear after your Cousin had a fall last weekend the staff member present was superb and remained with your Cousin to ensure she was safe until the paramedics arrived and then kept you up to dated with your Cousins condition before arranging addition evening visits. We will be sure to pass on your feedback to the team. Kindest regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mike W (Husband of Client) published on 15 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Becoming a carer for your wife is hard, especially when it happens in your late 70s. Not only do you see her mental capacity diminishing but you can do less and less for yourself. Helping Hands provides support for both of you. Not only do they provide friendship for your wife but they enable you, for
a few hours each week, to do something for you in the knowledge that your wife is in safe hands.
Reply from Katie Rathbone, Home Manager at Helping Hands Home Care (Gloucester)

Thank you for taking the time to leave us a 5* review, we really do appreciate it.
We are pleased to hear that Helping Hands not only support your wife but yourself as well with friendship and enabling you, for a few hours a week to do something for yourself knowing your wife is in safe hands.
We will be sure to pass on your feedback to the team at Gloucester.
Kindest regards
Katie

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Valerie T (Daughter-in-law of Client) published on 19 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the team at Helping Hands Home Care to be very friendly, courteous and professional. They have always accommodated our requests and at times have gone above and beyond. There is always someone at the end of the phone to offer us advice with our care package.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.2 (8.167)

Overview of Review Score

The Review Score of 8.2 (8.167) out of 10 for Helping Hands Home Care (Gloucester) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.667 for Helping Hands Home Care (Gloucester) is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Gloucester) is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Sep 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Helping Hands Home Care (Gloucester)

What Type of Services does Helping Hands Home Care (Gloucester) offer?

Helping Hands Home Care (Gloucester) offers Home Care.

How many Carers does Helping Hands Home Care (Gloucester) employ?

Helping Hands Home Care (Gloucester) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Gloucester) to verify any information. View our terms and conditions. Helping Hands Home Care (Gloucester) has an Enhanced Service - more info.