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Helping Hands Home Care (Leicester)

107 Sibson Road, Birstall, Leicester, Leicestershire LE4 4NB
Helping Hands Home Care Logo
Helping Hands Home Care (Leicester) logo
Helping Hands Home Care (Leicester), Leicester
Helping Hands Home Care (Leicester), Leicester
Helping Hands Home Care (Leicester), Leicester

Helping Hands Home Care (Leicester) is here for you.

Whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a complex condition, Helping Hands Home Care provide individually tailored support that is completely unique to you and your requirements.

Leicester is home to one of the country’s top home care providers – Helping Hands carers.

As well as...  

Care Provided by Helping Hands Home Care (Leicester)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £35.20
  • Weekly Live-in Care Fees: from £1,825

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

The price(s) shown are provided by the agency. Contact Helping Hands Home Care (Leicester) for full pricing details and T&Cs.

Contact Helping Hands Home Care (Leicester) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Victoria Bates (Branch Care Manager)

Helping Hands Home Care (Leicester) Reviews (11)

9.6

Helping Hands Home Care (Leicester) has a Review Score of 9.6 (9.567) out of 10, based on 10 reviews in the last 2 years. Over all time Helping Hands Home Care (Leicester) has 11 reviews.

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Showing 11 reviews matching selected criteria
Review from Jalou B (Wife of Client) published on 29 December 2025 Submitted via Postal Card
Overall Experience

Helping Hands is a blessing for many people like us. Would recommend HH to some friends and family. The level of service provided by the carers is way beyond our expectations. Alisha whp is our carer, goes way beyond her care of duty & my husband is a completely different character. Nothing is too much for Alisha, who is pleasant and beautiful inside and outside and cares for Phil with such passion. Well done, Alisha. Well done, Helping Hands, keep up the good work.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Leicester)
Good Afternoon Jalou
Thank you for your wonderful feedback.
We are delighted to hear that Helping Hands has been such a blessing for you and your family, and that the level of care provided has exceeded your expectations.

Your kind words about Alisha are truly appreciated. It is clear that her...  

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Review from Christine C (Client / Service User) published on 25 November 2025 Submitted via Postal Card
Overall Experience

I find them all very helpful, very caring and nothing is too much for them. Thank you.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Leicester)
Good afternoon Christine, Thank you for taking the time to leave us a review. We really do appreciate it.
We are pleased to hear that you find all of the team very helpful, caring, and nothing is too much for them.
We will be sure to share your feedback with the team who will be delighted to read your comments. kindest regards

Katie

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Review from J G (Son of Client) published on 14 November 2025 Submitted via Postal Card
Overall Experience

The care service is excellent. The carers are very helpful, friendly, caring and attentive. They give excellent peace of mind.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Leicester)
Thank you for taking the time to leave us a review, we really do appreciate it.
We are thrilled to hear you have found the service to be excellent and it gives you peace of mind.
It is also great to know the carers are very helpful, friendly, caring and attentive.

We will be sure to share...  

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Review from P D (Client / Service User) published on 10 November 2025 Submitted via Postal Card
Overall Experience

Know they will come more or less on time every day, this is very helpful as I can be showered and dressed, waiting for my breakfast.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Leicester)
Thank you for taking the time to leave us a review, we really do appreciate it.
It is great to hear the carers who visit are very helpful and generally arrive around the same time every day, which you find helpful.
We will be sure to pass on your feedback to the team at Leicester.
Kindest regards

Katie

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Review from Paul H (Son of Client) published on 5 November 2025 Submitted via Website
Overall Experience

We are very happy with every aspect of the service provided to look after my Dad apart from the initial system setup. These onboarding issues got fixed within a few weeks, and after that, it's been great.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Leicester)
Paul,
Thank you for taking the time to leave us a review, we really are very grateful.

It is great to hear that you are very happy with every aspect of the service being provided for your Dad, and apart from a few on boarding issues which were resolved within a few weeks everything has been...  

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Review from Helen B (Client / Service User) published on 23 October 2025 Submitted via Postal Card
Overall Experience

I have nothing but praise for the carers who have come to my home. They have all been cheerful, pleasant people.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Leicester)
Helen,
Thank you for leaving us a review, we are very grateful.
We are thrilled to hear you have nothing but praise for the team that visit you at home and it is great to know they have all be cheerful, pleasant people.
We will be sure to pass on your feedback to the team who will be delighted to read your comments.
Kindest regards

Katie

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Review from L H (Son of Client) published on 15 October 2025 Submitted via Website
Overall Experience

An all round professional, friendly and caring service. Helping Hands offers us the tailor-made care we require for our family member, with flexibility and dignity. I would recommend without hesitation.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Leicester)

Thank you for taking the time to leave us a 5* review, we really do appreciate it.We are delighted to hear you have found Helping Hands to be an all round professional , friendly and caring service, that offers tailor-made care with flexibility and dignity.We will be sure to pass on your kind feedback to the teamKindest regards and thanksKatie

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Review from Monty V (Husband of Client) published on 10 July 2025 Submitted via Postal Card
Overall Experience

Helping Hands office staff arrange as far as possible for the same carers to visit my wife makes the attendance time so much easier, and she considers them friends. The carer's attention to her is superb, creating a very relaxed time for her.

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Review from M R (Wife of Client) published on 9 July 2025 Submitted via Postal Card
Overall Experience
My husband and I are delighted for the opportunity to sing our praises for our wonderful carer.
She is professional, efficient, hard working, but always finds time to check how we're feeling & how our day has been. Whenever she's on duty, we feel safe as we know we are in good hands. The is important to us as we have no family living nearby.

We feel extremely lucky to have such a kind, funny person in our home. Thank you.

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Review from A S (Daughter of Client) published on 26 February 2025 Submitted via Postal Card
Overall Experience

I cannot speak highly enough of this service. We used Helping Hands firstly, for our dad until the end of January for mum. The carers are chatty, polite, cheerful, caring and professional. We were updated with Mum's care and alerted us if there was any concern. I would not hesitate to recommend Helping Hands.

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Review from M L (Client / Service User) published on 22 June 2023 Submitted via Postal Card
Overall Experience

I have been delighted with all the help from Helping Hands Home Care (Leicester). All the carers are lovely people just wanting to help. They are a joy to have in any house and talk with.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 February 2018
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Helping Hands Home Care (Leicester)

How many Carers does Helping Hands Home Care (Leicester) employ?

Helping Hands Home Care (Leicester) employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Leicester) to verify any information. View our terms and conditions. Helping Hands Home Care (Leicester) has an Enhanced Service - more info.