Helping Hands Home Care (Eastbourne)

My Aunty was in the late stages of cancer from February and required assistance, particularly at night. Sophie and her team were ever so caring, thoughtful, fun and really attentive. My family were ever so grateful. The process from enquiry to the last shift was handled really well . Since my Aunty has passed they have also checked in at no cost to my uncle. It is safe to say that the citizens of Eastbourne are in good hands if this is the standard of later life care. Thank you very much. x

They deal with his ,sometimes difficult behaviour calmly and professionally .

My mother in law has been supported by live in carers for almost a year now and everyone has been excellent. They are caring, supportive and trustworthy and I cannot fault them. The admin team in Eastbourne have also been fantastic. We would not have been able to manage without your support. Thank you all.

Our family initially made contact with Helping Hands after a recommendation from a friend who is using Helping Hands to look after her father and we are so glad we have them to support us and our aunts.

I highly recommend Helping Hands.

Our Carer really ensured that my husband and I had a lovely break and lovely memories.

Thankyou xxx

We have been under the wing of this wonderful agency for over a year and from the lady who answers the phone to the ladies that attend my mother in law they are wonderful. Management run an efficient and caring ship and we are totally blown away with how exceptional their service is. We can thoroughly recommend. We would never look any where else. Thank you to everyone concerned x

I cannot rate the care and compassion my mother received from both the day carers and live in carers over the time we used the service .

Every carer were kind and professional in all their interactions and above all showed their love of the job they did.

One carer on talking about services said 'i am just a carer' . There is no 'just' for these incredibly people who do a job because they CARE . If you are thinking of using helping hands I would recommend every time.

They allowed my mother to stay in her own home and to live the death she wanted. At home, cared for by lovely people . We avoided hospital ensuring a bed there was free for someone needing care with the chance of life. We avoided a nursing home , which my mother did not want .

Do consider for your loved ones

The carers were always kind and considerate, the care provided enabled my mother to remain in her own home until she was nearly 96.My thanks to all the staff at Helping Hands who supported my mother for many years.

I am very impressed with each member of staff who has visited my brother to offer him assistance in his home and also to go shopping

Particularly impressive us the attitude of each visitor and their professional approach.

My father needed some additional support but was reluctant. The Helping Hands people responded to my concerns to this with assurance and patience. The care then given was very well received and always with understanding.

Always arrives and makes sure my father in law is fed and food left for his tea time too. Anything he asks for they will help with that too if needed. Liaises with a family member is if there is a problem.

Would recommend and my parents are using again. Thanks.

Nothing is ever too much trouble for them. The call times are good. I always feel safe in their care. We have no complaints to make, we are very happy with the service we get.

Thank you so much for all your care, attention, reassurance and for your can-do attitudes. You've restored our faith in care providers, plus already enabled us the family to dare to go away for a night or two, having complete confidence that Mum's in great hands.

We've been using helping hands for 27 months. The report the carriers have built with my grandmother is excellent. They show complete compassion, dignity and respect. They take their time and are extremely patient with her. They also take the time to talk to me and ask him for I'm OK in my caring role. The only downfall is the cost of the car as helping hands is one of the most expensive providers. My grandmother won't be able to continue to afford the care once her savings run out.