Norvic Healthcare

Unit 5, Longs Business Centre, 232a Fakenham Road, Taverham, Norwich NR8 6QW
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9.6 6 Reviews
  • Norvic Healthcare, Norwich
Norvic Healthcare is a home care agency providing regulated activities through the supply of Qualified Nurses and Care Support Workers to clients in their own home with varying needs relating to physical health, disability, palliative, mental health and dementia. Through an assessment of the client’s needs, Norvic Healthcare is able to offer support services including practical social support, companionship, personal care, food preparation and light domestic care.

Norvic Healthcare provides home care services throughout Norfolk and surrounding areas. Norvic Healthcare maintain a strong partnership with the local authorities in Norfolk, particularly through the Primary Care Network programme. As the primary care provider for particular areas within North Norfolk, Norvic serves communities in Fakenham, Holt, and Sheringham.

Norvic Healthcare is a family run care provider since 1999 dedicated to delivering good quality person-centred care for all their clients 365 days a year from half an hour visit to 24-hour care packages including live ins, days sits and night sits.

Norvic Healthcare has a highly experienced and dynamic team which includes a specialised Nurse Manager who acts as the Clinical Lead. This ensures that help and assistance is provided to each individual client in order to meet their requirements and exceed their expectations. Norvic Healthcare takes great care in ensuring the staff provided are of the relevant qualification and experience.

All staff are highly skilled and include Qualified Nurses, Care Support Workers and Palliative Healthcare Assistants.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £26

Our charge rates are bespoke and tailored to clients needs, for more information please get in touch or request a consultation and we will be more than happy to assist you on your journey to find suitable care.

These prices are only a guideline, please contact Norvic Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Norvic Healthcare (Anglia) Ltd

Person in charge

  • Lucy Wilford (Acting Registered Manager)
9.6

Norvic Healthcare has a Review Score of 9.6 (9.600) out of 10, based on 6 reviews in the last 2 years. Over all time Norvic Healthcare has 6 reviews.

Overall Experience

  • 6
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I have been veyr happy with every aspect of my mothers care. I have met my mothers carers on a few occasions and they appear friendly and professional. Most of all my mother is very happy with her care.

Reply from Will Epps, Business Development Officer at Norvic Healthcare

Thank you for kind words, we are grateful you've taken the time to share your experience. It means a great deal to know that your mother is happy with her care, and that you've found our team to be friendly and professional.

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Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I really look forward to the carers coming to help me wash and dress, bed making and cups of teas etc.

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Treated with Dignity

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Overall Experience  Overall Experience 5.0 out of 5

Where do we begin, the care, the dignity and respect of our mother is second to none.
All of the staff are wonderful and treat mum amazingly. They arrive on time, have a laugh and a sing with her.
Nothing is too much trouble and they always speak with us too. They will always be welcome as they
are an integral part of keeping mum comfortable and happy at this time of her life. Thank you from the bottom of our hearts.

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Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The lady was friendly, polite and I could understand everything that she was asking me on the forms.

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Overall Experience  Overall Experience 5.0 out of 5

Norvic have cared for my dear elderly Mother for many months now since she came home from hospital after breaking her hip. She also has Alzheimer's disease.
The carers are consistent and reliable in giving excellent personal care with kindness and respect three times a day. They have all been trained
to a high standard, are gentle and polite and are also concerned for my well being. They understand the roller coaster of emotions which comes with dementia and they aren't fazed by occasional outbursts.
I look forward to their visits which always come with sincerity and a smile. I can highly recommended Norvic for both the carers and the management. At long last I have had my faith in human nature restored. There are people out there who really do care. Well done Norvic!

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter is living independently for the first time in her life and the level of support that Norvic Healthcare offer is outstanding.
Our daughter, who has learning difficulties, could not live independently without the support and care that Norvic Healthcare offer.
Due to her learning difficulty,
our daughter struggles with social boundaries, time management and anxiety. She will contact others numerous times about small issues. Norvic Healthcare manage this very well, easing her anxieties.
They have ensured that our daughter has the same carer every Saturday, thereby allowing a relationship to form and because of this particular carer's skill at working with adults with learning difficulties our daughter is getting so much more out of life than before.
We are very grateful Norvic Healthcare are involved with our daughter's care.

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Current Review Score: 9.6 (9.600)

Overview of Review Score

The Review Score of 9.6 (9.600) out of 10 for Norvic Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Norvic Healthcare is calculated as follows: ( (34 Excellents x 5) ) ÷ 34 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Norvic Healthcare is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Oct 2021

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (0)

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Meet the Team (10)

Elijah

Elijah Adeyemi

Job Title: Managing Director

Joined: 1999

Norvic was established in 1999. As Director it is my personal commitment to ensure that the care received by Norvic Healthcare’s clients is of the highest standard by providing fully qualified, trained and experienced nursing and caring staff to varying establishments and by matching the staff we have to each individual client’s personal requirements, setting a standard of excellence.

Elijah Adeyemi BSc (Hons), FCCA, MBA – Director & Nominated Individual

Natalja

Natalja Boiko

Job Title: Operations Manager

Joined: 2018

I possess over a decade of experience within the healthcare industry, working in a variety of fields starting as a carer myself, working within the mental health industry as as a part of care management. I currently work as the Operations Manager at Norvic Healthcare which I have been carrying out for 7 years. It is my role to ensure that Norvic Healthcare always meets a high standard of care and that Norvic runs safely, efficiently and as effectively as possible.

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Jasmine

Job Title: Assistant Operations Manager

Joined: 2014

I have worked in the healthcare sector for 9 years. I started my career as an office administrator for a care agency, I have worked in various roles across the Healthcare sector such as being a healthcare assistant, care coordinator, Business Support, Home Administrator and now an Assistant Operations Manager. I have worked in multiple care settings such as nursing & residential homes, mental health (Children and Adults), and Domiciliary care. The part I love about my job the most is ensuring that people are supported and cared for through a difficult chapter in their lives a choice of care can be very challenging and to make that a smooth transition truly makes me happy. I appreciate the work culture I work within at Norvic Healthcare it shows a strong family value.

Will

Will

Job Title: Business Development Officer

Joined: 2020

I have 7 years of experience in the health and social care sector, I began my career at Norvic during the first Covid lockdown as a Day Sit Care Worker. Over time, I transitioned into providing end-of-life care, advancing to Senior Carer in North Norfolk during this time. I then progressed to the role of Field Care Supervisor, where I focused on providing support to both clients and carers within the community. In 2024, I transitioned to business development, working closely with leadership to support Norvic’s growth and operational expansion.

Nicola

Nicola

Job Title: Senior Care Coordinator

Joined: 2022

I have many years of experience within the health and social care sector. I have a level 3 qualification in adult health and social care and I am currently working towards a level 5 qualification in this field. I began working at Norvic Healthcare in 2022 as the Homecare Care Co-Ordinator. In this time I have developed relations with many service users all across Norfolk and local authority members. My job role consists of managing all the 1 to 1 homecare rounds for both the carers who work in these areas and the service users who receive care from Norvic Healthcare.

Olumide

Olumide

Job Title: Human Resources Administrator

Joined: 2023

I have years of experience within the sector of Human Resources and with providing care support to those who need mental health support. I have been working at Norvic since 2023 as the HR Administrator, part of my role is to focus on compliance, recruitment and onboarding requirements.

Finlay

Finlay

Job Title: Business Support

Joined: 2024

I have 2 years of experience with business operations and have a level 3 qualification in Business administration and project management. I joined Norvic in 2024 to support with administrative matters such as finance support and human resources support

Mariama

Mariama

Job Title: Finance Assistant

Joined: 2021

I have been working at Norvic Healthcare since 2021 as a finance assistant. I have previously supported the office as a care Co-Ordinator but have since progressed to being the primary finance assistant at Norvic. As the finance assistant, I manage all client invoicing and staff payroll at Norvic.

Paige

Paige Talbot

Job Title: Care Co-Ordinator

Joined: 2025

I have been working at Norvic Healthcare since March 2025 as a Care Co-Ordinator. I am part of a team who are responsible for managing and coordinating the care of our clients, ensuring they receive the appropriate services and support. This role involves working closely with clients, their families, and healthcare providers to develop and implement personalised care plans.

Evie

Evie Baldwin

Job Title: Care Coordinator

Joined: 2025

I have been working at Norvic since April 2025, I have years of experience within the healthcare sector. I am currently a Care Coordinator. I work as a part of a team who co-ordinates with service users, their families and Healthcare Professionals to ensure seamless, organised and effective care.

Frequently Asked Questions about Norvic Healthcare

What Type of Services does Norvic Healthcare offer?

Norvic Healthcare offers Home Care.

How many Carers does Norvic Healthcare employ?

Norvic Healthcare employs 168 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Norvic Healthcare to verify any information. View our terms and conditions. Norvic Healthcare has an Enhanced Service - more info.