District Home Care Ltd

Live in & Home Care Service, Woking GU21 7SG
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Top 20 award
10 52 Reviews
  • District Home Care Ltd, Woking
District Home Care, based in Woking, is regulated by the Care Quality Commission England (CQC). The company was founded in 2017 and maintains a ‘GOOD’ rating since June 2018.

The company is owner-run which has been pivotal to its continued success and excellent client feedback.

District Home Care provide flexible home care support and live-in-care to clients living in and around the Woking area.

District Home Care supports clients wishing to remain at home as independently as possible; with friendly trained staff providing you or a loved one with all aspects of home life, from personal care, bathing, dressing, meal preparation, assisting to eat, medication support, waking nights/sleeping nights, household domestic duties, shopping and prescription collections, companionship, respite, and complex condition led care.
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Care Provided by District Home Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £31.85

We also offer a fully managed live-in care service, which can be customised to your requirements. There are no additional fees or hidden costs for live-in support, we offer a fully inclusive managed service and we’re happy to discuss further details with you once we have had an opportunity to meet with you and your loved ones you are seeking the live in support for.


We do not increase our rates over a weekend.

These prices are only a guideline, please contact District Home Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • District Home Care Ltd

Person in charge

  • Trudi Squires (Manager)

District Home Care Ltd Reviews (52)

10

District Home Care Ltd has a Review Score of 10 (9.992) out of 10, based on 23 reviews in the last 2 years.
Over all time District Home Care Ltd has 52 reviews.

Overall Experience
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Date Published
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Reviewer Connection to District Home Care Ltd
  • 23
  • 9
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Total of 52, showing 41-52
Review from Leslie T (Son of Client) published on 1 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum's mobility deteriorated fairly quickly just before last Christmas. The District Home Care team quickly put together a care plan proposal and were soon able to start helping her with meals and personal care four times a day. They never failed to turn up and stayed longer to deal with a couple
of emergencies as required. As Mum's mobility decreased further, and before she eventually needed to go into a care home, following two hospital admissions, the District Home Care helpers were able to deal with the hospital bed and hoist that were eventually required. Mum really enjoyed having chats with the friendly staff.
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Review from Robin M (Son of Client) published on 22 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Manager and team have been supporting my parents for a good few years now and have never let us down. Flexible, good-humoured (even with last-minute requests!) they have on many an occasion turned a challenging situation into a straightforward one. Always easy to deal with, they are experienced
and among other things an invaluable source of advice. Recommended without hesitation.
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Review from Sarah C (Daughter of Client) published on 13 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
District Home Care have been looking after my father for about eighteen months now. I would be happy to recommend their services to anyone, they are all very kind, patient and extremely helpful. My parents want to remain in their own home which is made possible because of their assistance. The last
year has been difficult with Covid-19 but having the carers going in daily has given me great peace of mind. All of the care assistants are cheerful and kind. I know my parents look forward to their company as well as their help. The management team have been a great support to me as well as my parents, they help with so many things. Having a lovely local firm has been a really good choice for us, my parents know all of the carers by name and this continuity helps to keep them settled. Our family are very pleased with the service we get from District Home Care and we are very grateful to all of the staff.
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Review from Linda K (Daughter of Client) published on 15 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff frequently go above and beyond their care of my father, one of many examples is; a member of staff not on duty noticed his lights were on late in the evening, which was unusual, they called the office and offered to make sure he was ok. He had been poorly with a tummy upset. The member of staff
helped him to the bath and cleaned him up and then went back again at about 11.30 pm to see if he was ok and assisted him once more after another bout of sickness.
The staff in the office have arranged hospital transport, contacted his GP to arrange a visit/medication as and when necessary. They now do his shopping (I was shielding and unable to do it) for me.
They take the worry away from being his ‘carer’ and allow me to be his daughter.
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Review from Valerie J (Wife of Client) published on 6 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
District Home Care was outstanding in their all-round care and support, not only for the patient but for the whole family. Safety was a high priority. They never embarked on anything (eg the shower) before everything was put in place, poles, rails, stems, to ensure that the area was safe. The carers
were always very pleasant, cheerful and helpful, treating my husband with great dignity. Nothing was too much trouble, I always felt that my husband got a boost from their visits. The management of District Home Care runs a very good agency, with care and compassion being their top priorities. They are very flexible in managing any changes in circumstances, with the patients needs always at the forefront. They were worth every penny. I have no complaints, in fact, the opposite. One feels that the office staff and carers are a 'happy family' and prepared to go the extra mile with a strong work ethic of high morals and devotion.
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Review from Jill B (Niece of Client) published on 10 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers were respectful to my elderly aunt, she was shown empathy and sympathy for the pain she was suffering. The carers were reliable, patient, observant to her needs and very caring. My aunt has an excellent relationship with all the carers who visited her at home. Communication was excellent
between myself and the manager. I would not hesitate to recommend this care agency.
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Review from Anne Marie G (Stepdaughter of Client) published on 26 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that has been given by all the staff at District Home Care has been exemplary and they are efficient, professional, compassionate and patient at all times. In these exceptional times of Coronavirus, they carry out all care with speed and efficiency and competence. Their care has also extended
to the family, with support and reassurance at all times and at every level. I cannot praise them highly enough.
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Review from Sharon H (Daughter of Client) published on 7 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
District Home Care Ltd has exceeded our expectations in every area relating to the all-round care of my father. They are always there at the end of the phone when needed for help and advice in a kind and friendly manner. The carers provided always provide professional care and go the extra mile to make
sure my father is looked after and comfortable. I am extremely happy with my experience.
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Review from M M (Sister of Client) published on 16 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers have given a reliable and compassionate service to my sister. In particular, the manager has helped my sister in every way possible with her affairs. My sister is not the easiest person to manage, but the District Home Care staff have been very patient with her.
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Review from D V (Client) published on 22 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the carers very helpful and practical.
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Review from Denise D (Daughter of Client) published on 28 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot recommend this company highly enough. The kindness and care they have shown my mum has been outstanding. Also, the help and support they have given me during the whole process has been amazing I cannot thank them enough. In an area of life that can be so distressing and upsetting it is such a
relief to know that there are companies and people like District Home Care that really do care.
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Review from Peter W (Husband of Client) published on 15 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service provided by District Home Care for my wife is excellent. She is treated with care and dignity. The cares are well-trained and efficient. Also, they are friendly and cheerful.
The service is flexible and generally reliable.
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Current Review Score: 10.0 (9.992)

Overview of Review Score

The Review Score of 10 (9.992) out of 10 for District Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.992 for District Home Care Ltd is calculated as follows: ( (131 Excellents x 5) + (1 Goods x 4) ) ÷ 132 Ratings = 4.992
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for District Home Care Ltd is based on 23 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jun 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (4)

Meet the Team (3)

Trudi

Trudi Squires

Job Title: Registered Manager/Business owner Joined: 2017

Trudi is the founder of District Home Care, established in 2017. Under her visionary leadership, the business has flourished, earning a spot among the top twenty home care providers for the Southeast. Trudi attributes this success to her exceptional team, wonderful clients, and strong relationships with third-party partners. She has fostered a collaborative environment with multidisciplinary teams, ensuring comprehensive and compassionate care. Her commitment to excellence and innovation has made District Home Care a trusted name in the industry.

Tina

Tina Hooper

Job Title: Care Coordinator Joined: 2021

Tina has been a dedicated professional in the care industry since 2007, bringing a wealth of experience and compassion to her role. Tina joined District Home Care as the Care Coordinator, where she has been instrumental in enhancing our client's care and ensuring seamless coordination of services. Tina's extensive background and commitment to excellence make her a pivotal member of the team, consistently advocating for the well-being and needs of those under her care.

Kirsten

Kirsten Bicknell

Job Title: Client Care Auditor Joined: 2023

Kirsten joined District Home Care in 2023, marking her first venture into adult health and social care. As the primary person responsible for client audits, she maintains a busy schedule. Known for her organisational skills and methodical approach, Kirsten excels in time management and ensures that all tasks are completed efficiently and punctually. Her sense of humour and kind heart endear her to both clients and colleagues, while her empathy, patience, and understanding make her a trusted ally to clients and their families.

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