District Home Care Ltd

The team at District Home Care were amazingly supportive from our first contact right through until my father had to move into a care home. They were always respectful and very responsive, flexing the support for my father according to his needs. Being such a small staff team, we got to know all the carers and they got to know Dad. They were always on time and on the very rare occasions when they were going to be late, they always called to let us know. I can’t recommend District Home Care highly enough, they were absolutely fantastic. Thank you.

Basically, they were amazing and would definitely recommend. Big thanks to all the team.

I would highly recommend District Home Care.

District Home Care provides a brilliant service. Our mum has dementia and has been receiving home visits from District Home Care for medication and welfare checks and companionship since October 2021. I cannot praise the manager and the whole care team enough. They have been so kind and compassionate and flexible. Mum sometimes disappears (we have trackers on her) and they do an amazing job of helping us to keep her safe. They go above and beyond the call of duty to offer practical advice to help us care for Mum in the best way we can. Thank you so much.

We are very pleased with the service.

They provided great advice on setting up for granny to come out of the hospital, enabling a really smooth transition. They've been really flexible, and the carers are lovely, gently encouraging and kind.

My mum's mobility deteriorated fairly quickly just before last Christmas. The District Home Care team quickly put together a care plan proposal and were soon able to start helping her with meals and personal care four times a day. They never failed to turn up and stayed longer to deal with a couple of emergencies as required. As Mum's mobility decreased further, and before she eventually needed to go into a care home, following two hospital admissions, the District Home Care helpers were able to deal with the hospital bed and hoist that were eventually required. Mum really enjoyed having chats with the friendly staff.

The Manager and team have been supporting my parents for a good few years now and have never let us down. Flexible, good-humoured (even with last-minute requests!) they have on many an occasion turned a challenging situation into a straightforward one. Always easy to deal with, they are experienced and among other things an invaluable source of advice. Recommended without hesitation.

District Home Care have been looking after my father for about eighteen months now. I would be happy to recommend their services to anyone, they are all very kind, patient and extremely helpful. My parents want to remain in their own home which is made possible because of their assistance. The last year has been difficult with Covid-19 but having the carers going in daily has given me great peace of mind. All of the care assistants are cheerful and kind. I know my parents look forward to their company as well as their help. The management team have been a great support to me as well as my parents, they help with so many things. Having a lovely local firm has been a really good choice for us, my parents know all of the carers by name and this continuity helps to keep them settled. Our family are very pleased with the service we get from District Home Care and we are very grateful to all of the staff.

They take the worry away from being his ‘carer’ and allow me to be his daughter.

District Home Care was outstanding in their all-round care and support, not only for the patient but for the whole family. Safety was a high priority. They never embarked on anything (eg the shower) before everything was put in place, poles, rails, stems, to ensure that the area was safe. The carers were always very pleasant, cheerful and helpful, treating my husband with great dignity. Nothing was too much trouble, I always felt that my husband got a boost from their visits. The management of District Home Care runs a very good agency, with care and compassion being their top priorities. They are very flexible in managing any changes in circumstances, with the patients needs always at the forefront. They were worth every penny. I have no complaints, in fact, the opposite. One feels that the office staff and carers are a 'happy family' and prepared to go the extra mile with a strong work ethic of high morals and devotion.

The carers were respectful to my elderly aunt, she was shown empathy and sympathy for the pain she was suffering. The carers were reliable, patient, observant to her needs and very caring. My aunt has an excellent relationship with all the carers who visited her at home. Communication was excellent between myself and the manager. I would not hesitate to recommend this care agency.

The care that has been given by all the staff at District Home Care has been exemplary and they are efficient, professional, compassionate and patient at all times. In these exceptional times of Coronavirus, they carry out all care with speed and efficiency and competence. Their care has also extended to the family, with support and reassurance at all times and at every level. I cannot praise them highly enough.

District Home Care Ltd has exceeded our expectations in every area relating to the all-round care of my father. They are always there at the end of the phone when needed for help and advice in a kind and friendly manner. The carers provided always provide professional care and go the extra mile to make sure my father is looked after and comfortable. I am extremely happy with my experience.

The carers have given a reliable and compassionate service to my sister. In particular, the manager has helped my sister in every way possible with her affairs. My sister is not the easiest person to manage, but the District Home Care staff have been very patient with her.

I have found the carers very helpful and practical.

Cannot recommend this company highly enough. The kindness and care they have shown my mum has been outstanding. Also, the help and support they have given me during the whole process has been amazing I cannot thank them enough. In an area of life that can be so distressing and upsetting it is such a relief to know that there are companies and people like District Home Care that really do care.

The service is flexible and generally reliable.