My Homecare Yorkshire

Unit 13 Killingbeck Drive, Acorn Business Park, Killingbeck, Leeds LS14 6UF
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1.3 3 Reviews
  • My Homecare Yorkshire, Leeds
My Homecare (Yorkshire) Ltd takes pride delivering quality care services to people throughout Leeds and the surrounding areas, specifically concentrating on the aspirations, goals and priorities of the individual.

They work together with clients, their families and healthcare professionals to ensure coordinated care and support is delivered in a high-quality, integrated and person-centred way.

Their care and support team are fully trained, insured and DBS checked as a minimum. They receive ongoing training to ensure all their skills, knowledge and abilities are current and relevant to the practice of individualised care and support.
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Care Provided by My Homecare Yorkshire

Types of Home Care

  • Visiting Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £28

Other fees:
£16.50 for 30 minute calls
£22.25 for 45 minute calls

These prices are only a guideline, please contact My Homecare Yorkshire to find out the exact price for your requirements.

Contact My Homecare Yorkshire to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact My Homecare Yorkshire to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Wendy Bray (Registered Manager)

My Homecare Yorkshire Reviews (3)

1.3

My Homecare Yorkshire has a Review Score of 1.3 (1.333) out of 10, based on 1 reviews in the last 2 years.
Over all time My Homecare Yorkshire has 3 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 1
Date Published
  • 3
  • 1
  • 1
  • 1
  • 2
Reviewer Connection to My Homecare Yorkshire
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from J R (Next of Kin) published on 30 March 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Appalling company. The carers provided are OK BUT if you have a problem and have to deal with the senior co ordinator at the leeds office it's horrendous.
She creates safeguarding issues by refusing to honour appointment times. Does not have any knowledge to make these decisions and then lies.
We
had to go to adult social care, they were appalled by the treatment we received.
If you are self funding, go elsewhere. If you are funded hope that you don't get them.
She hasn't a caring bone in her body. Contradicts herself constantly and has no compassion and seems completely incapable of doing her job.
Reply from Leonie Bray, Senior Care Coordinator at My Homecare YorkshireWe apologise that we were unable to offer the specific times you requested. We always strive to accommodate all the preferences of our clients and are sorry in this instance that we couldn't. Unfortunately we are unable to guarantee exact timing for all visits, due to the unpredictability of unforeseen circumstances and factors that are out of our control, for this reason we do have a 30 minute leeway. We do attempt to contact all clients/family members to inform them if our care and support worker(s) are running behind schedule.
We work closely with clients/family members in order to resolve all issues and complaints that we receive.
Once again, we are very sorry that we were unable to meet your expectations.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mary W (Granddaughter of Client) published on 28 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my nana received was exceptional. The carers fulfilled all her needs, and they treated her like a friend. Every time I visited my nana whilst the carers were there, my nana lit up when they came through the door. It was like friends just coming around for a cuppa; my nana was laughing and chatting
throughout their visit. My nana could be stubborn when she wanted to be, but the girls manage to support her with every task with little encouragement and smiling faces. I fully recommend every carer and office team; they are all friendly and professional.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K G (Daughter of Client) published on 27 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Could not ask for better 5* care all the way. They go above and beyond for their clients and their families to give the best care. They kept us stronger than we ever thought possibly could be achieved and they cared for Dad with the utmost respect and pride. Can not recommend a better company to be
honest, they're fabulous and support you every step of the way.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 1.3 (1.333)

Overview of Review Score

The Review Score of 1.3 (1.333) out of 10 for My Homecare Yorkshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 1.3 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 1.333 for My Homecare Yorkshire is calculated as follows: ( (1 Satisfactorys x 3) + (5 Very Poors x 1) ) ÷ 6 Ratings = 1.333
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for My Homecare Yorkshire is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Dec 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Glyn

Glyn Jepson

Job Title: Director Joined: 2016

We started My Homecare (Yorkshire) in 2016.

Frequently Asked Questions about My Homecare Yorkshire

How many Carers does My Homecare Yorkshire employ?

My Homecare Yorkshire employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact My Homecare Yorkshire to verify any information. View our terms and conditions. My Homecare Yorkshire has an Enhanced Service - more info.