Care 4 Care Services Ltd

59 Ashridge Way, Morden SM4 4ED
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9.9 15 Reviews
  • Care 4 Care Services Ltd, Morden
Care 4 Care Services Ltd provides a unique combination of home care tailored around your needs. The aim is to enhance the quality of life of each person in their care and add value to their life.

The many services offered by Care 4 Care include help with everyday living, live-in care, respite care, complex care, palliative care and more.

Whether you or your loved one needs help with getting out of bed, taking medication, or have more complex care needs such due to a health condition, Care 4 Care has the skilled staff and experience to provide effective care.
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Care Provided by Care 4 Care Services Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24 – £28
  • Weekly Live-in Care Fees: £1400 – £1800

Negotiable referring market price.

These prices are only a guideline, please contact Care 4 Care Services Ltd to find out the exact price for your requirements.

Contact Care 4 Care Services Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Care 4 Care Services Ltd to get a personalised quote.

Good to Know

Owner

  • Care 4 Care Services Ltd
  • Privately Owned

Person in Charge

  • Vivian Frempong (Registered Care Manager)

Care 4 Care Services Ltd Reviews (15)

9.9

Care 4 Care Services Ltd has a Review Score of 9.9 (9.864) out of 10, based on 15 reviews in the last 2 years.
Over all time Care 4 Care Services Ltd has 15 reviews.

Overall Experience
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Date Published
  • 15
  • 10
  • 15
  • 15
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Reviewer Connection to Care 4 Care Services Ltd
  • 5
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Total of 15, showing 1-15
Review from Miriam D (Client) assisted by family/friend published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am exceptionally pleased with the service that this care company is providing. More so, the staff team treat me with respect and also promote my dignity and preferences. I am delighted to recommend this service to others who need support with daily care.
Reply from Vivian Frempong, Registered Care Manager at Care 4 Care Services Ltd
Thank you and appreciate your feedback on our service. Delivering care that respects and responds to individual's preferences, needs, and values, ensuring the family's advice is very important for us.…read more
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Review from Anna-Louise L (Daughter of Client) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been delighted by the combination of professionalism and personal touch. The team works well and is communicative and efficient and seem to genuinely care. We have been very grateful that a pre-existing live-in carer has been able to be absorbed into the service and she is also very happy to
have the extra support and shared responsibility + training that C4C have offered. Thank you so much for helping our family in these difficult and distressing times.
Reply from Vivian Frempong, Registered Care Manager at Care 4 Care Services Ltd
Thank you for your review. The quality of care is crucial for achieving effective health coverage and improving health outcomes. Our contribution to good quality care always persists with good,…read more
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Review from Alison D (Daughter of Client) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care 4 Care arrived via the pallitive care team when my father was very sick with UTI sepsis and Alzheimer's disease. The care we have received has been invaluable, first class! The carer assigned to my father treats him with dignity and respect and is a wonderful support to our live-in carer. I have
been very impressed by this service.
Reply from Vivian Frempong, Registered Care Manager at Care 4 Care Services Ltd
Dear Alison, Appreciate your honest feedback and thank you for your continued support. We shall strive to keep up good quality service always.
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Review from B H (Wife of Client) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The same carers came each time. They were helpful, polite and treated my husband with care & dignity and gave him his full allotted time. No complaints at all.
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Review from Robert S (Nephew of Client) published on 5 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Auntie gets the best care possible for her age 101 she will be 102 next April. All her needs are met.
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Review from Patrick M (Nephew of Client) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle's carer has been an angel. She is always kind and she has a positive attitude and really puts her heart and soul into her caring. Not only is she reliable but she i salso a good communicator. When my uncle was in hospital and I was abroad, she visited him really went the extra mile for him.
We have been so pleased with the carer and highly recommend Care 4 Care Service. Thank you.
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Review from Sarah D (Client) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Right now I am having the best care and services from the company, no complaints. I am very happy with the services I receive, my carer is excellent. Thank you.
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Review from M A (Mother of Client) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care 4 Care listened very accurately in May 2025, to our requirements for our family member. As the Parents of the Service User, we naturally wanted the best for our adult child, who was living in an Adult Care Home which was not able to provide one2one support. The need was for a companion to accompany
our Adult Child to various activities during the week, as a 'Buddy', rather than a 'Carer'.
We are over the moon with the incredible person selected for this role and our Adult Child is ecstatic with the new Buddy. We would HIGHLY recommend Care4CAre Services Ltd, as highly ethical, efficient and very compassionate. A huge Thank You to Care4Care for transforming every week of our Adult Child's life since May 25. We hope that this may continue as long as possible.
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Review from J B (Friend of Client) published on 26 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I've been very impressed by the improvement in the last few months in both the condition of Jacqueline's flat and her person. Both are much cleaner and Jacqueline is more content.
It's also good that the numbers of different people visiting have been kept to a minimum so that Jacqueline can get to
know the cares well. I understand that this is not easy to do so appreciate that some effort has been made to make this possible. It means that both carers and client have the opportunity to get to know each other and build a relationship.
Reply from Vivian Frempong, Registered Care Manager at Care 4 Care Services Ltd
Dear Judith, Thank you for your honest review and I appreciate. We shall endeavour to improve further with our fullest efforts. Thanks again.
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Review from Cynthia C (Daughter of Client) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise Care 4 Care Services enough for the end of life service and care they provided to my mum. The team of carers treated my mum with complete empathy, always caring, diligent and very patient. They always showed her kindness and compassion throughout her care. I can honestly say they made
my life so much easier and stress free. They were always so attentive to my mother's needs. Thank you for everything.
Reply from Vivian Frempong, Care Co-ordinator at Care 4 Care Services Ltd
Dear Cynthia, Thank you very much for your kind words with the review expressed and is very much appreciated. Mum's care deserves praise because it is the quiet force that holds her as much as we…read more
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Review from Jill C (Daughter of Client) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care4Care provided 24 hour care for my father in 2024 . The service was totally reliable and was adaptable as our circumstances changed. The carers showed empathy and kindness at all times and built trusting relationships with the family.
Reply from Vivian Frempong, Registered Care Manager at Care 4 Care Services Ltd
Dear Jill, Your kind words boost us with immense support to the needy people like Dad. Honestly, our dedication goes beyond our duties and it comes from a place of genuine love. Thank you for…read more
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Review from Avril H (Mother of Client) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Daughter received cared at home due to her terminal stage 4 cancer diagnosis.
She received daily visits from August 2024 until her passing in January 2025.
The whole team were wonderful but I have to thank one staff member in particular for her outstanding care and devotion to my daughter in the
last months of her life. One staff member in particular was a breath of fresh air; brightened my daughters's days with her delightful and happy personality. She showed compassion, encouragement and love; even visiting my daughter in the Hospice when not working in her spare time. The staff member continues to check on myself, my daughter's Mother and my surviving daughter and family. Without the staff member's true dedication and faith we could not have got through this most awful time of our lives. She is one of your greatest assets and a fine ambassador for your Company. Thank you from my heart.
Reply from Vivian Frempong, Registered Care Manager at Care 4 Care Services Ltd
Dear Avril, we very much appreciate your honest kind feedback. To us, medicines may heal the body, but the warmth of care heals the heart. We train our care workers to be much more being emphatical…read more
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Review from Linda D (Mother of Client) published on 5 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
CARE 4 CARE looks after my son who has hypoxic brain damage and is partly disabled. They have been doing caring and cleaning services for a couple of years now. My son has built a wonderful trusting relationship with his carers & cleaners. They are caring, understanding, patient, professional and very
supportive.
The owner, has always been very helpful, professional and supportive each time I've called, also with queries and any issues. She was very obliging when we've asked to meet, she came to my son's residence and had some very good suggestions to be implemented on our queries and concerns. She also listens to her client and she obliged in my son's preference in carer's whilst still being very professional and in guiding to keep giving the best service. We appreciate the care shown so very much. We highly recommend her and her team at CARE 4 CARE .
I'd like to commend one of her staff: He is a outstanding and very caring carer, a real asset to Care4Care.
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Review from E T (Daughter of Client) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care 4 Care Services Ltd has been wonderful, took the time to get to know my dad and always respected our wishes. The carers are top notice, efficient and kind. Treated my dad with respect and always kept me informed on how to help him.
Reply from Vivian Frempong, Care Manager at Care 4 Care Services Ltd
Thank you so much for sharing your experience about our staff and appreciate you in taking time to leave us the feedback.
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Review from P D (Husband of Client) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I write to support home care services for my wife and others who may have a need for home care.
Moreover I am highly impressed and satisfied with the quality and outstanding service my wife is receiving from Care 4 Care Services Ltd. The staff team is very friendly, caring, patient with my wife. They
are good in promoting person-centredness, and prioritising clients choice to achieve their goals. My wife is happy with the service she is receiving from the service.
I will conclude by saying that I am proud of home care services and I support that such services will continue to make positive impact in the care industry.
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Current Review Score: 9.9 (9.864)

Overview of Review Score

The Review Score of 9.9 (9.864) out of 10 for Care 4 Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.864 for Care 4 Care Services Ltd is calculated as follows: ( (76 Excellents x 5) + (12 Goods x 4) ) ÷ 88 Ratings = 4.864
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care 4 Care Services Ltd is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jul 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

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Vivian Frempong

Job Title: Registered Care Manager Joined: 2015

Based in Morden, Surrey, UK, she’s also noted as the registered manager for a homecare service specialising in all palliative care needs. Vivian Frempong plays a key leadership role in the organisation.


Services Offered: Personal care, Support for adults over and under 65, specialised care for dementia, learning disabilities, mental health conditions, and physical disabilities.


Location: 59 Ashridge Way, Morden, Surrey, SM4 4ED.


Inspection Rating: Rated “Good” across all categories by the Care Quality Commission (CQC) as of the latest report.


Role
She has been listed as an active director of CARE 4 CARE SERVICES LTD since March 2015. Professionally registered as a nurse, indicating a clinical background that supports her leadership in care services

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Angela Owoo

Job Title: Deputy Manager Joined: 2017

Angela Owoo’s role as deputy manager means she oversees the quality and delivery of these services, ensuring they meet regulatory standards and provide compassionate, tailored care.

Frequently Asked Questions about Care 4 Care Services Ltd

What Type of Services does Care 4 Care Services Ltd offer?

Care 4 Care Services Ltd offers Home Care.

How many Carers does Care 4 Care Services Ltd employ?

Care 4 Care Services Ltd employs 43 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care 4 Care Services Ltd to verify any information. View our terms and conditions. Care 4 Care Services Ltd has an Enhanced Service - more info.