carers were very polite and very caring with my brother in law even though he was a bit of a grumpDawn K(Sister-in-law of Client/Service User)

A weight off my mind knowing they are coming, both my parents look forward to their visitsNicky H(Daughter of Client/Service User)


carers were very polite and very caring with my brother in law even though he was a bit of a grumpDawn K(Sister-in-law of Client/Service User)

A weight off my mind knowing they are coming, both my parents look forward to their visitsNicky H(Daughter of Client/Service User)


Amicus Homecare provides a flexible range of home care services delivered by people who really care. From the office in Bath the care service covers Bath, Limpley-Stoke, Winsley, Bradford on Avon, Trowbridge, Chippenham and Box.
Staff are directly employed by the agency and receive full training and further ongoing support to ensure their caring skills are always up to date.
An Amicus Homecare package can be as short as 30 minutes or...
Care Provided by Amicus Homecare Ltd
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Contact Amicus Homecare Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Amicus Homecare Ltd
- Private Owned
Person in charge
- Rachel Suttie (Manager)
Amicus Homecare Ltd Reviews (30)
Amicus Homecare Ltd has a Review Score of 9.7 (9.71) out of 10, based on 13 reviews in the last 2 years.
Over all time Amicus Homecare Ltd has 30 reviews.
Amicus are wonderful. They have been so supportive as my mums care needs increase and change. Liam has advised me on level and type of care required from his experience which has been invaluable. Changes in care have been managed quickly and easily, meaning I don't have to worry. The app is very useful to read the carers notes when I am not able to check in with mum herself. The carers themselves are brilliant, so kind and patient with mum, she absolutely loves each one of them and often speaks about how nice they are to her.
I highly recommend Amicus' services.
I would highly recommend the team, they are kind, caring and compassionate. Thank you everyone on the team, Kayla x
Excellent service. Very professional.
Brilliant service.
We started using Amicus home care for my mum who has Dementia I can not speak highly of all the carers they are so kind caring and very supportive to my mum who thinks they are all lovely would highly recommend this home care agency.
Amicus has been a very valuable partner in providing care and support to my father. The staff always punctual and provided all the support that my father needed at the time. Recommended as a service provider.
I have always used Amicus for my care services. Initially far more than now as my health improved. Suffice it to say, management, staff and carers are wonderful. I could not manage without their care and services.
Overall the service is very good and the care employees are brilliant.
Thank you so much for taking the time to share your experience with our homecare service. We are delighted to hear that you find our service very good and that our carers have made a positive impression on you and your family. Your kind words mean a lot to us and to the dedicated team who works...
Never had any issues with this very communicative and reliable service.
Always looking after my mother with care and dignity on a visit.
I would highly recommend this service provider.
I cannot praise this company enough. They look after my mother who has Dementia. They are courteous and treat my mother with respect. The service the carers supply is brilliant. They also transport my mother to her daycare during the week. We could not manage without their help and support.
I was apprehensive about having carers for my husband who has Alzheimer's. The manager visited and put my mind at rest. I can not express highly enough the care and respect that the carers give to my husband. They are punctual and full of joy when they arrive. I would 100% recommend Amicus. Thank you for your help and kindness.
Each and every one of the Amicus Carers has to be described as being lovely, caring human beings. When I hear of some of the verbal abuse, they put up with it makes me very angry. I do wonder if those guilty actually deserve the level of help and kindness provided by these ladies. Nothing is too much trouble and they are all very welcome in our home
It is a pleasure to write a review for Amicus. We have always found them to be endlessly cheerful and positive and to show respect and understanding to my husband. I have absolutely no hesitation in recommending them.
My carers show patience. They are kind, thoughtful and always asking about my needs. Always smile and make me laugh and feel as normal as I can be. The staff are polite and understanding. I feel very happy and treat me with respect as I do show the same to them. Long may it continue.
At present my health condition has improved such that, for the time being, I can care for myself. But my cancer condition is such that I will, sometime in the perhaps not too distant future, need far more care than I have received to date. When that time comes, I shall approach Amicus for care as a first priority.
So we did some detective work and alphabetically found the holy grail aka Amicus Homecare Ltd.
I am not being patronising when I/we say that this company is flawless and are excellent. Obviously clients and family may look for little blips in the service, when reading reviews... But... we can't find anything to fault.
No matter how cloudy the day, when we hear the keys in the lock, we are greeted with sunshine.
Thanks to each and every member of the team at Amicus for the kindness, care and predominantly for eliminating so much of our stress and worry.
Very happy with level of care my father receives. Friendly, capable staff with great timekeeping and reliability. My father is comfortable with them and is thriving at 93. When he recently had a fall, the carer came for me immediately and had already called an ambulance.
The hospital recommended my husband have a bed downstairs. At the time, we invited Amicus Homecare to assist with getting my husband washed, dressed and put to bed in the evening. We couldn't have wished for better cooperation and help. Very patient staff.
I have been looked after by Amicus Homecare Ltd for over a year now and I am very happy with the standard of care I receive. I find the staff attentive caring and very kind they are led by an excellent management team who listen to me and adapt my care plan accordingly. My needs change almost daily and I find Amicus very flexible in adapting to those changes. The manager visits me regularly and discusses options with me so I am always kept informed. Amicus is the way forward for me Thank you everyone.
I have been very pleased with the care visits of Amicus. Not only have they looked after my father every day, but on a couple of occasions, they have helped him in emergencies - once when they spotted small behavioural changes which gave me an early indication of an illness (which was then treated successfully), and the second time when he fell over, and they called an ambulance and looked after him until the paramedics arrived. They have made a huge difference to my father's quality of life and given us all some peace of mind.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 March 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Amicus Homecare Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Amicus Homecare Ltd.
Meet the Team (2)
Rachel is responsible for all aspects of the day to day operation of Amicus Homecare.
Her role includes care planning, managing staff teams and ensuring that the quality of our service meets national care standards.
Vivien's role is to support the manager, staff and our clients with administrative tasks to ensure the smooth and efficient running of our homecare service.
Frequently Asked Questions about Amicus Homecare Ltd
How many Carers does Amicus Homecare Ltd employ?
Amicus Homecare Ltd employs 11 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Amicus Homecare Ltd to verify any information. View our terms and conditions. Amicus Homecare Ltd has an Enhanced Service - more info.