carers were very polite and very caring with my brother in law even though he was a bit of a grumpDawn K(Sister-in-law of Client/Service User)
A weight off my mind knowing they are coming, both my parents look forward to their visitsNicky H(Daughter of Client/Service User)
carers were very polite and very caring with my brother in law even though he was a bit of a grumpDawn K(Sister-in-law of Client/Service User)
A weight off my mind knowing they are coming, both my parents look forward to their visitsNicky H(Daughter of Client/Service User)
Amicus Homecare provides a flexible range of home care services delivered by people who really care. From the office in Bath the care service covers Bath, Limpley-Stoke, Winsley, Bradford on Avon, Trowbridge, Chippenham and Box.
Staff are directly employed by the agency and receive full training and further ongoing support to ensure their caring skills are always up to date.
An Amicus Homecare package can be as short as 30 minutes or...
Care Provided by Amicus Homecare Ltd
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Contact Amicus Homecare Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Amicus Homecare Ltd
- Private Owned
Person in charge
- Rachel Suttie (Manager)
Amicus Homecare Ltd Reviews (30)
Amicus Homecare Ltd has a Review Score of 9.7 (9.71) out of 10, based on 13 reviews in the last 2 years.
Over all time Amicus Homecare Ltd has 30 reviews.
The only reason I didn’t give them the full 5 stars was due to the new manager, who lied to me twice.
I think the directors should get out to the clients and do 1 day of shifts to see what the carers have to deal with like traffic etc.
The managers are supposed to let you know if there’s a change in your schedule or if the carers are going to be late that rarely happened and I personally asked for my schedule to be sent for the next week, on a Friday but sadly the supervisor didn’t send it until a couple of days later. Again as we all know however hard the agency tried, they just didn’t have enough carers.
I would like to thank them for their wonderful work and care and would highly recommend them.
Thank you for taking the time to write a review. The team is grateful for the overall score you gave us (5 out of 5 in three of the 5 areas and 4 in another) and for the several positive points you raised about our service such as the fact you were "impressed with my care." I'm sorry you felt let...
This was a stressful time and we didn't know what to expect. The manager was incredibly helpful. She took time to get to know Mum and offered a very friendly, very professional approach. We started with a high level of support and have slowly reduced this so that Mum is now well enough and confident enough to manage without care. Amicus provided a very personal approach and as a family, we appreciate everything that was done.
Care is really expensive (which is a separate and difficult social/political issue) but Amicus' fees are competitive and their genuine willingness to adapt to changing needs puts them way ahead of the other companies we contacted.
Mum is managing incredibly well at the moment so no longer needs daily care. If this changes at all Amicus will be the first company we contact for support.
A great small agency with a fantastic manager who goes out of her way to communicate and help in what can be a difficult situation for everyone adjusting to new routines. The team of carers is kept small to allow for continuity and carers have been very kind, helpful and reliable.
I don't live close by and the manager has gone out of her way and gone above and beyond with everything involving my mother. She has been a source of help, support, and guidance for me especially, but she is not on her own. She has an amazing team of carers who work with her. I have had 12 months of care with other care agencies and I have seen how little they do, when Amicus carers came in, I see them taking the time to talk to my mother, to help her with her exercises making an effort to engage her in positive purposeful conversation.
Today, my mother fell, I was 200 miles away, I rang the manager and with no hesitation she dropped everything and went straight over there.
Amicus always put my mother first, the manager and her team always put clients first, and this gives me peace of mind.
Well done to the manager and your amazing team “your awesome”
Incredible service. Staff are all warm and kind but also very efficient. Management is excellent and attentive, my father is treated as an individual and always with great respect and dignity. I can't recommend them highly enough and am so grateful for their presence in Dad's life. He likes them and trusts them and it's such a relief having such a consistent and supportive service. A weight off my mind knowing they are coming, both my parents look forward to their visits because their arrival always means positive and joyful company, as well as kind and professional support for my father.
I am very satisfied with the service I am getting from my present carer who is always willing to do jobs around my flat and garage in addition to looking after me whilst in the shower.
Amicus Homecare Ltd provided an early morning service from 7.45am for half an hour or 1 hour by agreement, One member of their staff helped me get out of bed, wash and dress. When time allowed we would turn out my bedroom chests to remove items that were out of date and no longer used, making room for items that fit better. The different staff members came working on their own. All were punctual and cheerful, giving a good start to the day. and it was good to chat about the weather and the state of the shops, the government when I was in lockdown.
The carers were very polite and very caring with my brother in law even though he was a bit of a grump. They all looked after him so well and couldn't do enough for him. They always made time to sit and chat to him too even though they had a tight schedule.
The client due to age and lack of upper body strength needs assistance with bathing which is beyond the wife's strength and there is a fear of slipping. All the carers have been prompt on arrival time and have been careful to follow lockdown regulations. They follow a careful bathing routine and follow the client's wishes. Overhead charges are reasonable. Paperwork is filled in after each visit.
Staff always arrive, no matter what the weather is doing. Whenever there is a need for a phone call, they always start by saying "nothing to worry about " which is always reassuring. Always very friendly. Good at communicating,
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 March 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Amicus Homecare Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Amicus Homecare Ltd.
Meet the Team (2)
Rachel is responsible for all aspects of the day to day operation of Amicus Homecare.
Her role includes care planning, managing staff teams and ensuring that the quality of our service meets national care standards.
Vivien's role is to support the manager, staff and our clients with administrative tasks to ensure the smooth and efficient running of our homecare service.
Frequently Asked Questions about Amicus Homecare Ltd
How many Carers does Amicus Homecare Ltd employ?
Amicus Homecare Ltd employs 11 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Amicus Homecare Ltd to verify any information. View our terms and conditions. Amicus Homecare Ltd has an Enhanced Service - more info.