My mother has been having carers for over a year and until Amicus Homecare came on board, I did not realise how different and unique they are as a care agency.
I don't live close by and the manager has gone out of her way and gone above and beyond with everything involving my mother. She has been a source of help, support, and guidance for me especially, but she is not on her own. She has an amazing team of carers who work with her. I have had 12 months of care with other care agencies and I have seen how little they do, when Amicus carers came in, I see them taking the time to talk to my mother, to help her with her exercises making an effort to engage her in positive purposeful conversation.
Today, my mother fell, I was 200 miles away, I rang the manager and with no hesitation she dropped everything and went straight over there.
Amicus always put my mother first, the manager and her team always put clients first, and this gives me peace of mind.
Well done to the manager and your amazing team “your awesome”
