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Amicus Homecare Ltd

2nd Floor, Kelso Villa, Kelso Place, Upper Bristol Road, Bath, Bath & North East Somerset BA1 3AU
Amicus Homecare Ltd Logo
Amicus Homecare Ltd logo
carers were very polite and very caring with my brother in law even though he was a bit of a grumpDawn K(Sister-in-law of Client/Service User)
Amicus Homecare Ltd, Bath
A weight off my mind knowing they are coming, both my parents look forward to their visitsNicky H(Daughter of Client/Service User)
Amicus Homecare Ltd, Bath
Amicus Homecare Ltd, Bath

Amicus Homecare provides a flexible range of home care services delivered by people who really care. From the office in Bath the care service covers Bath, Limpley-Stoke, Winsley, Bradford on Avon, Trowbridge, Chippenham and Box.

Staff are directly employed by the agency and receive full training and further ongoing support to ensure their caring skills are always up to date.

An Amicus Homecare package can be as short as 30 minutes or...  

Care Provided by Amicus Homecare Ltd

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Contact Amicus Homecare Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Amicus Homecare Ltd
  • Private Owned

Person in charge

  • Rachel Suttie (Manager)

Amicus Homecare Ltd Reviews (30)

9.7

Amicus Homecare Ltd has a Review Score of 9.7 (9.71) out of 10, based on 13 reviews in the last 2 years. Over all time Amicus Homecare Ltd has 30 reviews.

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Showing 30 reviews matching selected criteria
Review from Sophie J (Daughter of Client) published on 13 April 2026 Submitted via Website
Overall Experience

Amicus are wonderful. They have been so supportive as my mums care needs increase and change. Liam has advised me on level and type of care required from his experience which has been invaluable. Changes in care have been managed quickly and easily, meaning I don't have to worry. The app is very useful to read the carers notes when I am not able to check in with mum herself. The carers themselves are brilliant, so kind and patient with mum, she absolutely loves each one of them and often speaks about how nice they are to her.

I highly recommend Amicus' services.

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Review from Kayla P (Daughter of Client) published on 13 January 2026 Submitted via Website
Overall Experience
We started using Amicus Care when our mum was put on to palliative care. Rachel, Liam and the care team were outstanding. When I received a call to say we needed an ambulance as mum was having a heart attack, Liam went out of his way and met me at mums house. Mum sadly passed away at this time and Liam took over and organised everything for us. Not only did they show compassion to mum, but also to us as a family. When mum passed Liam and Rachel kept in touch with us, checking in regularly.

I would highly recommend the team, they are kind, caring and compassionate. Thank you everyone on the team, Kayla x

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Review from John M (Client / Service User) published on 3 December 2025 Submitted via Postal Card
Overall Experience

Excellent service. Very professional.

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Review from Thomas M (Husband of Client) published on 3 December 2025 Submitted via Postal Card
Overall Experience

Brilliant service.

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Review from Kerry B (Daughter of Client) published on 29 July 2025 Submitted via Website
Overall Experience

We started using Amicus home care for my mum who has Dementia I can not speak highly of all the carers they are so kind caring and very supportive to my mum who thinks they are all lovely would highly recommend this home care agency.

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Review from P C (Son of Client) published on 6 February 2025 Submitted via Website
Overall Experience

Amicus has been a very valuable partner in providing care and support to my father. The staff always punctual and provided all the support that my father needed at the time. Recommended as a service provider.

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Review from Sylvia W (Client / Service User) published on 2 December 2024 Submitted via Postal Card
Overall Experience

I have always used Amicus for my care services. Initially far more than now as my health improved. Suffice it to say, management, staff and carers are wonderful. I could not manage without their care and services.

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Review from M N (Son of Client) published on 26 November 2024 Submitted via Postal Card
Overall Experience

Overall the service is very good and the care employees are brilliant.

Reply from Axel Oester, Operations Director at Amicus Homecare Ltd

Thank you so much for taking the time to share your experience with our homecare service. We are delighted to hear that you find our service very good and that our carers have made a positive impression on you and your family. Your kind words mean a lot to us and to the dedicated team who works...  

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Review from Stephanie H (Daughter of Client) published on 15 November 2024 Submitted via Website
Overall Experience
Great service from friendly punctual staff.
Never had any issues with this very communicative and reliable service.
Always looking after my mother with care and dignity on a visit.

I would highly recommend this service provider.

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Review from Karen S (Daughter of Client) published on 10 October 2024 Submitted via Website
Overall Experience

I cannot praise this company enough. They look after my mother who has Dementia. They are courteous and treat my mother with respect. The service the carers supply is brilliant. They also transport my mother to her daycare during the week. We could not manage without their help and support.

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Review from L B (Wife of Client) published on 29 August 2024 Submitted via Postal Card
Overall Experience

I was apprehensive about having carers for my husband who has Alzheimer's. The manager visited and put my mind at rest. I can not express highly enough the care and respect that the carers give to my husband. They are punctual and full of joy when they arrive. I would 100% recommend Amicus. Thank you for your help and kindness.

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Review from John K (Husband of Client) published on 14 August 2024 Submitted via Website
Overall Experience

Each and every one of the Amicus Carers has to be described as being lovely, caring human beings. When I hear of some of the verbal abuse, they put up with it makes me very angry. I do wonder if those guilty actually deserve the level of help and kindness provided by these ladies. Nothing is too much trouble and they are all very welcome in our home

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Review from V S (Wife of Client) published on 6 August 2024 Submitted via Postal Card
Overall Experience

It is a pleasure to write a review for Amicus. We have always found them to be endlessly cheerful and positive and to show respect and understanding to my husband. I have absolutely no hesitation in recommending them.

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Review from Phil C (Client / Service User) published on 25 April 2024 Submitted via Website
Overall Experience

My carers show patience. They are kind, thoughtful and always asking about my needs. Always smile and make me laugh and feel as normal as I can be. The staff are polite and understanding. I feel very happy and treat me with respect as I do show the same to them. Long may it continue.

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Review from C T (Client / Service User) published on 8 April 2024 Submitted via Website
Overall Experience
I have used Amicus to supply care services for several months and have nothing but considerable praise for the quality of their work. All the different staff that have attended me are most capable, experienced, thoughtful, bright, and also very pleasant people. I enjoyed them coming to see me, apart from their expertise in caring for me. Well done to all the Amicus team!

At present my health condition has improved such that, for the time being, I can care for myself. But my cancer condition is such that I will, sometime in the perhaps not too distant future, need far more care than I have received to date. When that time comes, I shall approach Amicus for care as a first priority.

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Review from Diane S (Wife of Client) published on 29 September 2023 Submitted via Website
Overall Experience
Until recently we had no experience of carers, and always being independent, we were alien as to what to expect. The occupational therapist at the hospital demanded a minimum of 12 hours of care per day, which everyone we contacted said was far in access of anything they could do and being aware of my husband's needs.
So we did some detective work and alphabetically found the holy grail aka Amicus Homecare Ltd.
I am not being patronising when I/we say that this company is flawless and are excellent. Obviously clients and family may look for little blips in the service, when reading reviews... But... we can't find anything to fault.
No matter how cloudy the day, when we hear the keys in the lock, we are greeted with sunshine.

Thanks to each and every member of the team at Amicus for the kindness, care and predominantly for eliminating so much of our stress and worry.

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Review from David F (Son of Client) published on 26 September 2023 Submitted via Website
Overall Experience

Very happy with level of care my father receives. Friendly, capable staff with great timekeeping and reliability. My father is comfortable with them and is thriving at 93. When he recently had a fall, the carer came for me immediately and had already called an ambulance.

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Review from A W (Wife of Client) published on 26 September 2023 Submitted via Postal Card
Overall Experience

The hospital recommended my husband have a bed downstairs. At the time, we invited Amicus Homecare to assist with getting my husband washed, dressed and put to bed in the evening. We couldn't have wished for better cooperation and help. Very patient staff.

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Review from Veronica M (Client / Service User) published on 25 September 2023 Submitted via Website
Overall Experience

I have been looked after by Amicus Homecare Ltd for over a year now and I am very happy with the standard of care I receive. I find the staff attentive caring and very kind they are led by an excellent management team who listen to me and adapt my care plan accordingly. My needs change almost daily and I find Amicus very flexible in adapting to those changes. The manager visits me regularly and discusses options with me so I am always kept informed. Amicus is the way forward for me Thank you everyone.

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Review from P G (Son of Client) published on 8 September 2023 Submitted via Website
Overall Experience

I have been very pleased with the care visits of Amicus. Not only have they looked after my father every day, but on a couple of occasions, they have helped him in emergencies - once when they spotted small behavioural changes which gave me an early indication of an illness (which was then treated successfully), and the second time when he fell over, and they called an ambulance and looked after him until the paramedics arrived. They have made a huge difference to my father's quality of life and given us all some peace of mind.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 March 2023
Overall Requires improvement
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Amicus Homecare Ltd.

Meet the Team (2)

Rachel Suttie Job Title: Registered Manager Joined: 2012
Rachel Suttie

Rachel is responsible for all aspects of the day to day operation of Amicus Homecare.

Her role includes care planning, managing staff teams and ensuring that the quality of our service meets national care standards.

Vivien Price Job Title: Office Manager Joined: 2013
Vivien Price

Vivien's role is to support the manager, staff and our clients with administrative tasks to ensure the smooth and efficient running of our homecare service.

Frequently Asked Questions about Amicus Homecare Ltd

How many Carers does Amicus Homecare Ltd employ?

Amicus Homecare Ltd employs 11 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Amicus Homecare Ltd to verify any information. View our terms and conditions. Amicus Homecare Ltd has an Enhanced Service - more info.