Epoch Homecare (EHC) Ltd is a compassionate, modern, and client-focused provider of high-quality homecare services. Epoch support individuals to live safely, confidently, and independently in the comfort of their own homes, delivering care that is built around dignity, respect, and genuine human connection.
Epoch understand that every person’s needs, preferences, and circumstances are unique. That’s why Epoch take a personalised approach to care planning - working closely with clients, families,...
Care Provided by Epoch Home Care (EHC) Ltd
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £26.95 - £30.74
Contact Epoch Home Care (EHC) Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Epoch HomeCare (EHC) Ltd
- Private Owned
Person in charge
- Amanda Brown (Registered Manager / Director)
Epoch Home Care (EHC) Ltd Reviews (12)
Epoch Home Care (EHC) Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Epoch Home Care (EHC) Ltd has 12 reviews.
My experience with Epoch is very good, all the staff know my limitations and provide the necessary support, timekeeping is extremely good , communication is always up to date, rota's are provided well in advance. They all take a genuine interest my wellbeing and my life history, it keeps there visits interesting and friendly.
Stephen
Thank you very much for taking the time to share such a thoughtful and positive review of your experience with Epoch Home Care.
We're delighted to hear that our team consistently supports you in a way that respects your needs, keeps you well informed, and makes each visit both comfortable and...
Epoch were nothing short of amazing when it came to the care of my mum. They quickly became an extension of the family, with the love they showed her. They took so much of our worry from us as we always knew she was in safe hands. They all showed her so much love.
They were always a phone call away, even calling in to help us when we needed them. We soon built up a lovely rapport with them as we saw them so frequently.
They knew my mum so well, helping her dance whilst she was unsteady on her feet and constantly joking with her. She had a deep love for Elvis Presley and they would sit with her and listen to his music.
When her great grandchild was born over in Manchester, they printed off photos for her and stuck them up so she could constantly see and remember. It's little extras like this that are so thoughtful and mean so much to us as a family.
We would 1000% recommend Epoch to anyone who needs that extra bit of help. We miss them all!
Thank you so much for your kind and heartfelt words. It was truly a privilege to care for your mum and to get to know her so well. Knowing we were able to support her - and bring comfort and reassurance to your family - means everything to us.
Your mum will always hold a special place in our...
My Nanas care team at Epoch were brilliant during a brief & difficult time for our family. The relationship they built with her - and with the family - was nothing short of amazing. In such a short time they showed remarkable compassion, warmth, and professionalism. Nothing was too much to ask and they went above & beyond in every way possible.
Every carer treated my nana with dignity and genuine kindness, taking the time to make her comfortable, speak with her gently, and make her laugh. Their ability to connect with her so quickly speaks volumes about the quality of their care.
They also supported us as a family every step of the way, offering reassurance, clear communication, and emotional support until the end & beyond. Even though their time with us was brief, the impact they made will stay with us forever & we are deeply grateful for the exceptional care they provided. A truly outstanding team. Thank you x
Thank you for your lovely review. We're truly grateful and are glad our team could support your nana and family during such a difficult time. It means a great deal to know our efforts made a positive difference. We'll make sure that your feedback is shared with the team.
Epoch Home Care (EHC) Ltd
They flag when there are issues and come up with helpful solutions. I would recommend their services.
The carers are reliable, kind and considerate and take the time to get to know the person and about their life, family and likes/dislikes.
My Dad has been with Epoch Home Care (EHC) Ltd over 6 years. The staff are kind caring and the level of care is always outstanding, and nothing is too much trouble for them. I am extremely happy with the care my Dad receives and would recommend them.
I joined Epoch in November 2018. Since becoming a client with Epoch, they have enabled me to live the independent lifestyle that I have always wanted. Epoch has also assisted me in going on holiday for a week on a girl's holiday, which had always been a dream of mine, with their support it came true! The fab team of girls that come to see me on a daily basis, deliver me the highest quality of care, and ensure that all my needs are met. Epoch have also supported me, with the transition of moving out of the family home. This was a very stressful time for me but with support from Epoch, this went very smoothly. If you are looking for a care company for your loved one, I would definitely recommend Epoch you won't be disappointed!
I'm happy with the service Epoch provide, but most of all I'm happy knowing the staff that come to assist try their best to keep on schedule and genuinely care about my wellbeing. I've been a client for many years.
I have always found my carers and office staff to be very caring and considerate. I trust them implicitly with looking after my needs. I have never had cause to complain and would recommend them without hesitation.
We have been involved with and using the services of Epoch for over two years, and can say we have had nothing but the best service from the staff. They are always ready to help in any way they can. They are friendly, efficient and above all very professional in all the services they provide.
The love, care & attention to needs was exemplary. It was a comfort to me also as I live far away.
It was as though they were dealing with their own family. They went above & beyond.
I wouldn't hesitate to recommend or use again should my dad need it.
All members of staff, including management, office staff, carers and domestic staff are all well trained and act in a professional manner, at all times.
The level of care given to Mum is outstanding. She is always treated with kindness and dignity.
Epoch gives practical and emotional support to the family when needed.
Communication from all members of staff with the family is outstanding.
We feel very lucky to have Epoch Home Care, taking care of Mum.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 January 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Epoch Home Care (EHC) Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Epoch Home Care (EHC) Ltd.
Meet the Team (3)
As the Registered Manager, I bring extensive experience in the health and social care sector. My approach is centred around delivering safe, compassionate, and person-centred care. I work closely with individuals, families, and care professionals to ensure our services promote independence, dignity, and well-being.
EXPERIENCE
• Skilled in leading care teams, ensuring compliance with CQC regulations, and maintaining high-quality standards.
I have been with Epoch since our doors opened in 2015, but I have been in care for over 10 years. I work full-time in our office as a Care Coordinator, which involves putting care packages together, arranging the rotas for our Independent Living Assistants, and manning the out-of-hours phone once a month. I often go out caring outside of our office hours too, meaning I get to know our clients face to face instead of just over the phone. I enjoy knowing I make a big difference in their lives, ensuring they can stay in their own homes with a little help from Epoch.
I began my career with Epoch in 2016, where I discovered a real passion for my role as a Co-ordinator. After gaining valuable experience, I broadened my skills by working within a local GP practice and later in a children’s home, both of which I found rewarding in different ways. When an opportunity arose to return to Epoch, I knew it was the right time to come back to the organisation where my journey started and where I truly enjoyed the work.
Frequently Asked Questions about Epoch Home Care (EHC) Ltd
How many Carers does Epoch Home Care (EHC) Ltd employ?
Epoch Home Care (EHC) Ltd employs 26 carers.
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