Harvest Life Care Ltd

Unit 122 Culley Court, Orton Southgate, Peterborough PE2 6WA

Harvest Life Care aims to work in partnership with clients, their family, and/or friends to provide care and support of the highest quality, promoting independence within the framework of the essential values of daily living.

Harvest Life Care is able to provide experienced care and support staff to look after every need or requirement, in the comfort of a person’s own home.

Harvest Life Care offers an individual, flexible and person-centred plan of care to support with day-to-day living; helping individuals to continue to remain independent for as long as possible.

It facilitates:

• Person-centred and outcome-focused individual support planning
• Choice for all clients in all areas of individual support planning
• Maximum independence to allow clients to achieve their maximum potential, whilst maintaining their individuality.
• The opportunity for clients to express their own feelings and wishes through direct contact or by means of advocacy
• The supply of a reliable and efficient service to clients
• The provision of continuity with respect to the care and support provided in order to enhance directly the quality of care
• An atmosphere of respect whereby the rights and values of client

Owner : Harvest Life Care Ltd

Person in charge: Beatriz Nwankwo (Manager)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 50

Staff Languages (other than English): German, Tagalog

Fees Guide: Please contact the office

Services Offered: 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care (on a contracted hours basis)

Care Offered: Call in Service • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service

Visiting: Office hours are 9 am - 5 pm Monday to Friday, and are closed on weekends and public holidays.

Parking: Free parking - limited spaces as they are used by other businesses.

Latest Care Quality Commission* Report on Harvest Life Care Ltd: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 10 (maximum of 10) for Harvest Life Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Harvest Life Care Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.95 for Harvest Life Care Ltd is calculated as follows: ( (38 Excellents x 5) + (2 Goods x 4) ) ÷ 40 Ratings = 4.95

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 5 Points relating to the number of positive Reviews for Harvest Life Care Ltd is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

10 Harvest Life Care Ltd has a Review Score of 10 (9.950) from 7 Reviews

Average Ratings

  • Excellent
    7
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Harvest Life Care Ltd?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Harvest Life Care Ltd

  • Wife of Client/Service User
    3
  • Client / Service User
    2
  • Husband of Client/Service User
    1
  • Son of Client/Service User
    1

All of the carers who visit my husband are exceptionally kind and caring and do all they can to help and support us in every way possible. We would highly recommend Harvest Life Care Ltd.

How likely would you be to recommend Harvest Life Care Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

The care has been mostly excellent, some cares are more capable than others.
Since the company gained more customer's they can be a bit rushed.

How likely would you be to recommend Harvest Life Care Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   4.8 out of 5

All the carers are kind, caring, compassionate, considerate, understanding and highly trained. They are reliable, thoughtful and always ready for a laugh. They are all very thorough and do a great job. They certainly brighten my day. I want to be with Harvest Life Care forever.

How likely would you be to recommend Harvest Life Care Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

Bea, Registered Manager at Harvest Life Care Ltd responded to this review on 30 Nov 2017:

Our staff always look forward to coming and visiting. Such a pleasure to give care and support to this gentle gentleman. In spite of Dan's condition, he is always ready for a laugh and ready to go out and face the world. He is such an inspiration to the company. Harvest Life Care will be here for Dan!

Our experience with Harvest Life Care has been wonderful. After a long term carer resigning we decided to choose agency care and found Harvest Life. The care provided for my husband is, simply put, top notch. Lovely, friendly, caring people who have made such a difference.

How likely would you be to recommend Harvest Life Care Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

All my carers were excellent people: kind, friendly, caring, very helpful and always cheerful, which I believe is a very important trait. Could not have been better!

How likely would you be to recommend Harvest Life Care Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

Angelina F, Director at Harvest Life Care Ltd responded to this review on 11 Nov 2017:

We are grateful for the comments and feedback, thank you very much! We strive to care at our best, with a cheerful atmosphere.

Very nice, friendly and compassionate carers. Thank you all for being here.

How likely would you be to recommend Harvest Life Care Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Average Rating:   5 out of 5

Bea N, Manager at Harvest Life Care Ltd responded to this review on 27 Oct 2017:

It is our utmost pleasure to provide the best care possible for all our clients. Thank you so much for your kind words.

All the Harvest Life team I have met have been, polite, thoughtful and considerate when caring for my mother.
My mother now seems brighter since being looked after by these carers.

How likely would you be to recommend Harvest Life Care Ltd? Extremely Likely

Overall Standard

Staff

Care / Support

Treated with Dignity

Average Rating:   4.8 out of 5

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