Verity HealthCare - Waltham Forest

Gateway Business Centre, Suite 2, 3 & 4, 210 Church Road, Leyton, London E10 7JQ
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9.9 12 Reviews
  • Verity HealthCare - Waltham Forest, London
Verity Healthcare provide specialist and complex care services which are person-centred and focused on promoting independence, dignity, choice and independence. They are focused on being the pacesetting and the organisation of first choice in offering a wide range of health care services in the wider local communities. They consider their clients as experts of their own service and they only encourage them to make the right choices so they received person centred care that meets their needs, preferences and wishes.

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Care Provided by Verity HealthCare - Waltham Forest

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Accident & Emergency Nurse
  • Auxiliary Nurse
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Paediatric Nurse
  • Palliative Care
  • Palliative Care Nurse
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Support Worker
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Live in Nurse
  • Nursing Care (on a contracted hours basis)
  • Nursing Care for Children
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • BERNICE OWARE (Registered Manager)
  • Admission Criteria
    • None

Funding & Fees Guide for Verity HealthCare - Waltham Forest

  • Prices

  • Fees per hour are £17.98 for home care and £998 for live-in care.

  • For complex care, fees are discussed upon assessment

Verity HealthCare - Waltham Forest Reviews (12)

9.9

Verity HealthCare - Waltham Forest has a Review Score of 9.9 (9.897) out of 10, based on 12 reviews in the last 2 years. Over all time Verity HealthCare - Waltham Forest has 12 reviews.

Overall Experience

  • 10
  • 2
  • 0
  • 0
  • 0

Date Published

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12
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Review from Charlie B (Client) published on 17 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's really good service. I get assistance with all my appointments. I get assistance with financial management. I get assistance to kept my shopping budget friendly and assistance with preparing health meals.

Reply from Bernice Oware, Care Manager at Verity HealthCare - Waltham Forest

Thank you so much for your kind feedback, we truly appreciate . We are really happy that you have found Verity Healthcare team very friendly . Thank you for your trust !


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Review from D O (Client) published on 17 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My overall experience has been great. Verity healthcare has been very helpful.
My carers are very professional, friendly, kind and loving.
I always get the support that I need and it has been wonderful.

Reply from Dr Mrs Barbara Esther Ofori-Kyereh, Registered Manager at Verity HealthCare - Waltham Forest

Thank you so much for your kind words! Were truly delighted to hear that your experience with Verity Healthcare has been such a positive one. Its wonderful to know that our carers have made a meaningful impact through their professionalism, kindness, and support. Your feedback motivates us to continue delivering the highest standard of care. We're so grateful to be part of your journey!


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Review from C J (Client) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very kind and if there are any problems they fix them without causing me any headaches.
Some staff do struggle to manage all my medical needs but then other members go above and manage them instead without issue.

Reply from Fjorda Cangu, Marketing Department at Verity HealthCare - Waltham Forest

Thank you for your feedback! We're happy to hear that our staff has been kind and responsive to your needs. We understand that managing complex medical care can be challenging, and we're glad that some team members have been able to step in and ensure everything is handled smoothly. Your comfort and care are our priority, and we're always here to help with anything you need.


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Review from David H (Brother of Client) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The girls go above and beyond. Friendly. Can't do enough. Fantastic girls even came back to help brother he needed a bed pan half an hour after he had lunch call. Always have time to do everything that is needed. Rather than rush.

Reply from Fjorda Cangu, Marketing Department at Verity HealthCare - Waltham Forest

Thank you so much for your kind words! We're thrilled to hear that the girls went above and beyond to support your brother. It's wonderful to know they made such a positive impact and were there when needed. We always strive to provide the best care, and your feedback means a lot to us. If there's anything else we can do to help, please don't hesitate to reach out.


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Review from Margaret O (Mother of Client) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff is the best carer we have had so far.
My son absolutely adores her and they have a great bond. He smiles when he sees her and gets excited. She is always reliable, on time and keeps me updated when my son is with her. He can be difficult and quite hyper most of the time and she is great with
him and gets him to eat chips and bananas that I can't even do and I am his mother. Overall I am very happy with the way the carer cares for my son and I can tell he is also very happy. Even though he cannot speak because he is nonverbal you can tell by the way his eyes light up and the happy expression on his face every time he sees the carer that he knows he is gonna have a great day and I am very happy with the care he receives.

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Review from S C (Mother of Client) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It's okay, I am satisfied with the service provided by the company. Whenever I need a carer, the company is able to provide it. My daughter is challenging but the carer is doing amazing. The carers are great.

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Review from S A (Mother of Client) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is provided very good care by her carer. She understands my daughter's needs and always makes her days out fun and enjoyable.
When I request extra support it is provided where possible. My daughter has built an excellent relationship with her carer and enjoys her company. She loves going
swimming with the carer and it allows me to have extra support when I take her for her session as this gives my daughter the confidence she needs while in the pool.

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Review from N J (Mother of Client) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer is my son's carer from January 2023 to now. She is very dedicated to her profession. She is the best professional I ever got for my son, so happy and attached to her. We are very happy for her service. She is the right person for this job as she works from the heart and has very good knowledge
about children. I wish her all the best for her success.

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Review from Elona A (Mother of Client) published on 9 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good carers and the company are always willing to support in any way they can. Company staff are very supportive. My son is really happy with the carer who goes beyond the normal care support. When my son goes out with the carer he feels so happy.

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Review from H M (Father of Client) published on 9 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I received my caregiver last month. She is the sweetest person that I have met in a long time. I just want to say how happy I am and so thankful that you sent her because she's really kind and caring with my child. She is a respectful and reliable person who provides a good service. She always tries
to come before the scheduled time. Also, she has excellent patience in dealing with special people.

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Review from N S (Mother of Client) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Verity HealthCare has been a care agency that puts my daughter's needs as a priority.
The human, ethical values and professionalism are present in the caregiver who has provided my daughter with hours of leisure within the community, allowing her to feel included into society.
Any organisation that
works with human beings prioritising communication, ethical values and training of its workers, has all the conditions to occupy a prominent place in the care industry. So if Verity HealthCare keeps investing in these aspects, it could become an example to follow.
I wish all the best to the entire team.

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Review from K D (Father of Client) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always kept up to date with changes and any changes are communicated swiftly. Making any changes is also very simple and care is taken to ensure the right person is matched for my child. I feel Verity HealthCare have my best interests at heart.

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Current Review Score: 9.9 (9.897)

Overview of Review Score

The Review Score of 9.9 (9.897) out of 10 for Verity HealthCare - Waltham Forest is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.897 for Verity HealthCare - Waltham Forest is calculated as follows: ( (62 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 68 Ratings = 4.897

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Verity HealthCare - Waltham Forest is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Mar 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Barbara

Barbara Ofori-Kyereh

Job Title: Director

Joined: 2012

Dr Barbara has worked as a Senior Director on several USAID projects. He was Deputy Head and has been a Director for Verity Group of Companies for several years.


Frequently Asked Questions about Verity HealthCare - Waltham Forest

What Type of Services does Verity HealthCare - Waltham Forest offer?

Verity HealthCare - Waltham Forest offers Home Care & Nursing Care.

How many Carers does Verity HealthCare - Waltham Forest employ?

Verity HealthCare - Waltham Forest employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Verity HealthCare - Waltham Forest to verify any information. View our terms and conditions. Verity HealthCare - Waltham Forest has an Enhanced Service – more info.