Care Provided by ICare Coventry Ltd
Types of Home Care
- Visiting Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Prices
Contact ICare Coventry Ltd to get a personalised quote
We charge the same rate as the Coventry city council's base rate. Our rate is the same all year round except Xmas day and New Year Day.
Please contact us for more information.
Good to Know
Owner
- ICare Coventry Ltd
- Private Owned
Person in charge
- Ifraz Afzal (Manager)
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ICare Coventry Ltd Reviews (1)
Over all time ICare Coventry Ltd has 1 review.
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Overall Experience
Date Published
Reviewer Connection to ICare Coventry Ltd
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Review from Robert B (Friend of Client) published on 14 December 2021 Submitted via Website•
Overall Experience
Worst carers I have seen and heard of. Leaving dog mess in a kitchen for two days while the person they are caring for is in her chair or in her bed with no way of cleaning it and refusing to clean it. Lazy and rude.
Do not hire these people the management is useless and refuse to speak and...
Worst carers I have seen and heard of. Leaving dog mess in a kitchen for two days while the person they are caring for is in her chair or in her bed with no way of cleaning it and refusing to clean it. Lazy and rude.
Do not hire these people the management is useless and refuse to speak and instead hand post letters with answers to complaints.
↩Reply from Ifraz Afzal, Manager at ICare Coventry Ltd
Thank you for your feedback. We are sorry you feel let down by our staff. Our staff were following the support plan, of which the service user was aware. We aim at providing person-centered care to all our service users. We have always been in contact with the service user regularly via text,...
Thank you for your feedback. We are sorry you feel let down by our staff. Our staff were following the support plan, of which the service user was aware. We aim at providing person-centered care to all our service users. We have always been in contact with the service user regularly via text, phone, email, and in person.Since the above issue, our manager has been to visit the service user and discussed this matter. We wish you all the best for the future.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 October 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for ICare Coventry Ltd.
Accreditations
There are no accreditations posted yet for ICare Coventry Ltd.
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There are no Team Members posted yet.
Frequently Asked Questions about ICare Coventry Ltd
How many Carers does ICare Coventry Ltd employ?
ICare Coventry Ltd employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact ICare Coventry Ltd to verify any information. View our terms and conditions. ICare Coventry Ltd has a Basic Service -what a Basic Service includes.