ICare Coventry Ltd

437 Foleshill Road, Foleshill, Coventry CV6 5AQ
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1 Review
  • ICare Coventry Ltd, Coventry
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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

We charge the same rate as the Coventry city council's base rate. Our rate is the same all year round except Xmas day and New Year Day.
Please contact us for more information.

Good to Know

Owner

  • ICare Coventry Ltd

Person in charge

  • Ifraz Afzal (Manager)
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ICare Coventry Ltd Reviews (1)

Over all time ICare Coventry Ltd has 1 review.

Overall Experience

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  • 1

Date Published

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Review from Robert B (Friend of Client) published on 14 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Worst carers I have seen and heard of. Leaving dog mess in a kitchen for two days while the person they are caring for is in her chair or in her bed with no way of cleaning it and refusing to clean it. Lazy and rude.
Do not hire these people the management is useless and refuse to speak and instead
hand post letters with answers to complaints.

Reply from Ifraz Afzal, Manager at ICare Coventry Ltd

Thank you for your feedback. We are sorry you feel let down by our staff. Our staff were following the support plan, of which the service user was aware. We aim at providing person-centered care to all our service users. We have always been in contact with the service user regularly via text, phone, email, and in person.
Since the above issue, our manager has been to visit the service user and discussed this matter. We wish you all the best for the future.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about ICare Coventry Ltd

What Type of Services does ICare Coventry Ltd offer?

ICare Coventry Ltd offers Home Care.

How many Carers does ICare Coventry Ltd employ?

ICare Coventry Ltd employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact ICare Coventry Ltd to verify any information. View our terms and conditions. ICare Coventry Ltd has an Basic Service - more info.