Cera Care - Cardiff & The Vale

111 Oxford Street, Nantgarw, Cardiff CF15 7SU
Review Us
8.0 1 Review
  • Cera Care - Cardiff & The Vale, Cardiff
Show Cera Care - Cardiff & The Vale on the Map

Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Group/Owner

Person in charge

  • Deborah Gray (Manager)
Are you the Owner/Manager of Cera Care - Cardiff & The Vale? View your Advertising Options

Cera Care - Cardiff & The Vale Reviews (1)

8.0

Cera Care - Cardiff & The Vale has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Cera Care - Cardiff & The Vale has 1 review.

Overall Experience
  • 1
  • 0
  • 0
  • 0
  • 0
Date Published
  • 1
  • 0
  • 1
  • 1
  • 0
Reviewer Connection to Cera Care - Cardiff & The Vale
  • 1
Total of 1, showing 1-1
Review from E H (Client) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been with Cera Care - Cardiff & The Vale since they took over from another home care provider.
The comparison in the care since Cera took over is second to none.
I have carers 3 times a day, and if it wasn't for the care that I received from them, I would probably be in hospital.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Cera Care - Cardiff & The Vale is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Cera Care - Cardiff & The Vale is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Cera Care - Cardiff & The Vale is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Cera Care - Cardiff & The Vale

What Type of Services does Cera Care - Cardiff & The Vale offer?

Cera Care - Cardiff & The Vale offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cera Care - Cardiff & The Vale to verify any information. View our terms and conditions. Cera Care - Cardiff & The Vale has an Basic Service - more info.