Goldstar Care Services Ltd

Bachelor of Business Administration

Nirmit Bhavsar is a dedicated Care Coordinator at Goldstar Care Services, bringing a unique blend of business acumen and hands-on care expertise to his role. He holds a Bachelor of Engineering degree in Instrumentation and Control, and began his career in India, where he built an impressive nine-year track record in sales, culminating in the role of Assistant Sales Manager. This experience equipped him with strong organisational, relationship-management, and problem-solving skills that continue to underpin his work in the care sector today.

After relocating to the UK in 2021, Nirmit joined Goldstar Care Services in May 2022 as a Care Support Worker, where his commitment to delivering high-quality, compassionate care quickly became evident. His dedication and capability were soon recognised, leading to his promotion to HR Coordinator in February 2023. In this role, he took ownership of recruitment, staff documentation, rota management, and compliance, playing a key part in building and supporting a reliable, well-organised care workforce.

Building on this success, Nirmit was promoted to Care Coordinator in August 2024, a role in which he continues to make a significant impact. He is responsible for conducting comprehensive care assessments for new clients, and developing and regularly updating individualised care and support plans to ensure each client receives tailored, person-centred care. Nirmit oversees ongoing reviews of client care, maintains competency in moving and handling and medication administration, and leads investigations into complaints with professionalism and care. He also works closely with a range of healthcare professionals to ensure coordinated, high-quality support for every client.

With his strong foundation in engineering, extensive background in sales and client relations, and hands-on experience across multiple levels of the care sector, Nirmit brings a well-rounded, thoughtful, and detail-oriented approach to care coordination — one that consistently prioritises client wellbeing and team excellence.

An experienced health and social care professional with over six years of dedicated service across Goldstar Care Services and Goldlink Training & Care Consultancy Ltd. As Training & Data Audit Coordinator and Centre Administrator, I play a key role in driving staff development, regulatory compliance, quality assurance, and operational excellence. My commitment to continuous improvement and high standards has been recognised through multiple company awards, including Best Employee 2024, Runner-up Employee 2023, and the Excellence Award 2025.

MSc Business Management (London South Bank University) | B.Tech Electromechanical Engineering | Level 4 & Level 3 Diplomas in Adult Care

Zebaa Bokada holds a BHMS degree from India, a Master’s degree in Psychology from the UK and a Level 4 Diploma in Health and Social Care. She has over two years of experience in the care sector, developing strong knowledge of healthcare support, staff coordination and compliance practices.

In July 2024, she progressed into the role of HR Coordinator, where she continues to support the organisation alongside medication management responsibilities.

Her role involves recruitment and onboarding, staff compliance, maintaining employee records, medication audits and MAR chart management. With a compassionate approach and strong communication skills, Zebaa is committed to supporting staff, service users and the wider organisation while maintaining high standards of care, confidentiality and professionalism.

She brings a positive and organised approach to her role, with strong communication, teamwork, problem-solving skills and effective time management. Her experience across care and HR enables her to support the organisation’s daily operations while contributing to maintaining high standards of service and compliance.