Goldstar Care Services Ltd

Suite 117, Olympic House, 28-42 Clements Road, Ilford IG1 1BA
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9.5 27 Reviews
  • Goldstar Care Services Ltd, Ilford
Enjoy the comfort of your own home with Goldstar Care Services reliable and professional care staff. They are one of the leading care providers in the UK with ever-growing branches offering visiting care – all with family values at heart.

With an experience of home-based care services for more than 10 years in England, they firmly believe that if you want to stay at home to receive care - you can - regardless of your location or condition. You don’t have to move into a residential care home. They support you to maintain your chosen lifestyle and believe that each customer is unique, with their own individual preferences and needs.

So Goldstar Care Services provide you with the home care and support you want, in exactly the way you require. It is your life and your care, so it must be your way. There are many benefits to get care service at your own home. The main advantage is that the person receiving care can stay in the environment they’re most familiar with. They can be around the people and things they know and love best. Getting used to a new and unfamiliar environment is difficult at the best of times. Coupled with the disruption to routines and lifestyles, such a move can cause significant amounts of distress and not just to the individual – it impacts the whole family.

Goldstar Care Services provides you with a fully managed live in or visiting care service. Unlike an introductory agency, they are fully regulated by the Care Quality Commission. They manage every aspect of your needs for total peace of mind, including regular supervision and ongoing training for their carers.

Their experience, size and scope mean they have an unrivalled network of carers, nurses, social workers and trainers. Every family is different and so this capacity allows Goldstar to be responsive and flexible.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £17.54 – £21
  • Weekly Live-in Care Fees: £1000 – £1200

Require initial assessment fee £50 before signing the contract and start services.

These prices are only a guideline, please contact Goldstar Care Services Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Goldstar Care Services Ltd

Person in charge

  • Parita Harrison (Director)

Goldstar Care Services Ltd Reviews (27)

Total of 27, showing 21-27
9.5

Goldstar Care Services Ltd has a Review Score of 9.5 (9.533) out of 10, based on 10 reviews in the last 2 years. Over all time Goldstar Care Services Ltd has 27 reviews.

Overall Experience

  • 21
  • 5
  • 0
  • 0
  • 1

Date Published

27
10
10
10
17

Review from Anil S (Son of Client) published on 10 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Goldstar Care has been providing services since Jan 2018 to my mother.
No call has been missed, carers are so caring and polite, understand my mum's needs and respect her choices. They are very flexible.
I have seen positive changes in my mum's health.
The manager is also very active and prompt in
response.
Excellent team. Highly recommend to the community out there who are in need.

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Management

Treated with Dignity

Value for Money

Review from Urmilla C (Daughter-in-law of Client) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are very punctual, always on time, very polite and kind to my mother-in-law.
My mother-in-law is very particular and hardly satisfied but she is very happy with the carers of Goldstar Care Services. Same carers come every day and know their job well. All are highly trained and qualified. In
short, I can say 10 out of 10.

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Review from Rashmika P (Daughter of Client) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has two amazing Gujarati speaking carers. They care for her beautifully, keep her happy, enable her to enjoy things, cook and feed her Gujarati food and support her to go to the day centre regularly. They also allow her to celebrate all Hindu festivals as well as Christmas and New Year gracefully.
Excellent services at an affordable rate.

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Treated with Dignity

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Review from P V (Client) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are very flexible, caring, compassionate. They are well trained and understand my needs. They make me smile, good at what they do. I got very consistant two carers throughout the year. They treat me as their mother. The Manager/Director is also very effective and always communicates well. Highly
recommend the Goldstar care team!

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Review from R W (Client) published on 5 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My carer is very good, practical and caring. She is very flexible and never lets me down. She understands my needs and very trained and competent. The management team is good and communicates well. Very good value for my hard earned money! Affordable prices!

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Review from S V (Son of Client) published on 5 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Goldstar Care Services Ltd team have always provided my family with a remarkable service. Their care staff are friendly, professional and feel like part of the family. They always turn up ahead of time and they perform their duties with great pride and good humour. The manager supplies excellent
support from her office and is always on call to answer any enquiries. I couldn't recommend more highly 10/10.

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Review from Alan S (Client) published on 13 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff of Goldstar Care Services Limited are very caring and compassionate. I can fully rely on them and they have never let me down since the first day of the service till date. The carers are fully trained and qualified and know what they are doing. They are also very flexible. If I have GP or
hospital appointments, they can adjust the timings accordingly. Really happy with the service. They are just amazing!

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Current Review Score: 9.5 (9.533)

Overview of Review Score

The Review Score of 9.5 (9.533) out of 10 for Goldstar Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.633 for Goldstar Care Services Ltd is calculated as follows: ( (52 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 60 Ratings = 4.633

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Goldstar Care Services Ltd is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Parita

Parita Harrison

Job Title: Registered Manager

Joined: 2010

An MBA graduate with a background in management and a broad teaching skill set. Currently working as Registered Manager, Nominated Individual and Director with Goldstar Care Services Limited and had 15 years of experience in Health & Social Care.
Qualifications are:
IQ level 3 Certificate in Assessing Vocational Achievement (QCF) Specification
Diploma in Leadership and Management in Health & Social Care (QCF level 5)
MBA (Merit), London, University of Sunderland
Post Graduate Advanced Diploma in Management Studies
Bachelor in Education
Master in Commerce
Bachelor of Business Administration

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Goldstar Care Services Ltd to verify any information. View our terms and conditions. Goldstar Care Services Ltd has an Enhanced Service - more info.