Triple Home Care Ltd

7 Primrose Close, Ramsey St Mary's, Ramsey, Huntingdon PE26 2UT
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9.3 9 Reviews
  • Triple Home Care Ltd, Huntingdon
Triple Home Care is all about family and helping you to make the best decisions possible. They know how hard it is to decide on what care is needed for your family of friend, they offer 5 star care and are there to support you and your family.

The team is very welcoming and provides personal care, social care and any other care that needs providing. It is a domiciliary care company that specialises in care within your own home so you are in the comforts of your own space. They also specialise in learning disabilities as well as elderly care.

The company is also looking for amazing carers that want to join the lovely team. Please contact the team if you are interested.

Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £30.25 – £39.25

Travelling expenses: charged at £0.50 per mile (min of two miles per call).

These prices are only a guideline, please contact Triple Home Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Triple Home Care Ltd

Person in charge

  • Victoria Austin (Registered manager/ director)
9.3

Triple Home Care Ltd has a Review Score of 9.3 (9.274) out of 10, based on 8 reviews in the last 2 years. Over all time Triple Home Care Ltd has 9 reviews.

Overall Experience

  • 5
  • 3
  • 1
  • 0
  • 0

Date Published

9
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Overall Experience  Overall Experience 5.0 out of 5

Triple Home Care staff are caring, compassionate and very skilled. My husband has the same small group of carers who look after him, they are familiar with his complex needs and he feels safe and supported in their care. The staff and management communicate well with me and offer me support and understanding.
I am very glad I chose this company to look after my husband.

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Overall Experience  Overall Experience 4.0 out of 5

My grandmother is very thankful to Triple Home Care, who take her out for her food shopping trip each week and also check if she needs other jobs done in the house. They recently organised a special party for her to celebrate VE Day. When her late husband was alive, they gave him great nursing care.
Her carer is wonderful!

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Overall Experience  Overall Experience 4.0 out of 5

All staff are very friendly and helpful. They are always on time and ask if I want. I am very happy with the service provided.

Reply from Management Team, Registered Manager / Director at Triple Home Care Ltd

Such lovely feedback shall be passed on for everybody to have a read. Thank you

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Overall Experience  Overall Experience 3.0 out of 5

My experience with Triple Home Care is like going on a rollercoaster ride at a fair carnival and not knowing who knows to administer my my medications at the night time and not have been told by phone of delay, as I always feel as though I am still a client with needs and sometimes in it's and then
out depending on my medication time and feeling as though my mental health comes second, but they are always on time.

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Overall Experience  Overall Experience 4.0 out of 5

Finding all the staff easy to get on with and friendly.
Always willing to do things as you want.
Always keep you informed of any possible problems that may arise and suggest remedies and whether there is need for further investigation

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Overall Experience  Overall Experience 5.0 out of 5

Triple Home Care have been helping my Dad who suffers from dementia stay in his home for as long as possible. They took the time to get to know him and supported him with personal and domestic care. I have no hesitation in recommending their services.

Reply from Management Team, Registered Manager / Director at Triple Home Care Ltd

Thank you for such kind words. It's our pleasure. It was also nice returning with Triplehome Care after the staff provided care for your mum before passing .

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Overall Experience  Overall Experience 5.0 out of 5

Mum was looked after by this company for many years. She suffered with dementia and wanted to stay home. Besides the odd problem that was very quickly resolved they are such a dedicated team that cared for and treated mum like she was their family so caring and lovely. I could not have wished for and
felt completely safe leaving mum in their care. Cannot speak highly enough. Highly recommend. They always had a Giggle with mum and nothing was ever too much trouble.

Reply from Victoria Austin, Registered Manager / Director at Triple Home Care Ltd

Everybody, part of Triplehome Care all enjoyed their time with Mum till the end. She was a very special lady to everybody in the team they treated Mum as if she was family.

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Overall Experience  Overall Experience 5.0 out of 5

My son has had care with Triple Home Care Ltd for many years, he has significant learning disability, with complications and medical factors. Triple Home Care have cared for my son with the utmost respect and care, he is treated like a family member, in addition to this, the team working with my son
are expertly trained and knowledgeable in safe and best practice.
I would really like to commend the whole team, who have time for clients and listen to any concerns or requests and always aim to make life easier, nothing is too much trouble and I feel fully supported by the team, from Management to care team, every member works for the best interest of my son, and I feel reassured they can adapt to his needs at all times. I would recommend THC to any friend or family member who needs excellent care in their own home, and as a nurse/midwife feel my expectations are high at times, however THC never disappoints.

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Overall Experience  Overall Experience 5.0 out of 5

Caters are so lovely towards my grandad. Treating him with respect, chatting and engaging with him. So lovely to see. Took their time to give him the care he requires. So good to know he is being well looked after.

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Current Review Score: 9.3 (9.274)

Overview of Review Score

The Review Score of 9.3 (9.274) out of 10 for Triple Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.574 for Triple Home Care Ltd is calculated as follows: ( (31 Excellents x 5) + (12 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 47 Ratings = 4.574

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Triple Home Care Ltd is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Oct 2017

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Triple Home Care Ltd

What Type of Services does Triple Home Care Ltd offer?

Triple Home Care Ltd offers Home Care.

How many Carers does Triple Home Care Ltd employ?

Triple Home Care Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Triple Home Care Ltd to verify any information. View our terms and conditions. Triple Home Care Ltd has an Enhanced Service - more info.