Care Provided by Happy Futures Support Specialists Ltd
Contract Durations
- Ongoing / Long Term
Personal Care Services
- Washing & Dressing
Other Care Provided
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Contact Happy Futures Support Specialists Ltd to get a personalised quote
Good to Know
Owner
- Happy Futures Support Specialists Ltd
- Private Owned
Person in charge
- Joanne Metcalfe (Manager)
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Happy Futures Support Specialists Ltd Reviews (6)
Over all time Happy Futures Support Specialists Ltd has 6 reviews.
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Overall Experience
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Review from Nicola W (Mother of Client) published on 20 May 2021 Submitted via Website•
Overall Experience
Happy Futures are amazing. They work with the individual to work out what works best for them. They are kind, fun, but most of all they listened and adapted to what was needed. I was kept informed and they even made a lovely memory book of the things they had got up to. Staff are professional and...
Happy Futures are amazing. They work with the individual to work out what works best for them. They are kind, fun, but most of all they listened and adapted to what was needed. I was kept informed and they even made a lovely memory book of the things they had got up to. Staff are professional and very caring. I have a feeling we may be back at some point.
Review from Faith D (Mother of Client) published on 1 April 2019 Submitted via Website•
Overall Experience
Over many years we have used many care companies but Happy Futures have been the best by far
Carers genuinely love their role and are proactive, supportive and empathetic to the individual they support
Carers genuinely love their role and are proactive, supportive and empathetic to the individual they support
Management ensure that their passion and enthusiasm for outstanding care is embedded and spread...
Over many years we have used many care companies but Happy Futures have been the best by far
Carers genuinely love their role and are proactive, supportive and empathetic to the individual they support
Management ensure that their passion and enthusiasm for outstanding care is embedded and spread throughout the company so that the individual is respected, safe and empowered to make choices and be happy in their lives
I have complete trust in the company and the carers that my sunshine who is very complex, is in the best of hands when receiving respite at home or out and about
The Skills Centre is amazing and provides an added benefit of the opportunity to make friends in a creative environment for the individuals that are supported within the company
Carers genuinely love their role and are proactive, supportive and empathetic to the individual they support
Management ensure that their passion and enthusiasm for outstanding care is embedded and spread throughout the company so that the individual is respected, safe and empowered to make choices and be happy in their lives
I have complete trust in the company and the carers that my sunshine who is very complex, is in the best of hands when receiving respite at home or out and about
The Skills Centre is amazing and provides an added benefit of the opportunity to make friends in a creative environment for the individuals that are supported within the company
It’s refreshing to see a modern and forward-thinking approach to care
Review from Kate H (Sister of Client) published on 28 March 2019 Submitted via Website•
Overall Experience
Even though my brother has only been with Happy Futures for a month I am delighted to say that all my dealings with Happy Futures have been excellent. Communication, responsiveness, reassurance, compassion, help and advice – all excellent. And most important of all, their understanding of my...
Even though my brother has only been with Happy Futures for a month I am delighted to say that all my dealings with Happy Futures have been excellent. Communication, responsiveness, reassurance, compassion, help and advice – all excellent. And most important of all, their understanding of my brother, and the thought and creative effort used to help build relationships and introduce experiences to facilitate his transition from hospital to his new home – I could not have hoped for more. They fill me with confidence and I know that my brother is already thriving and is very happy in his new home because of the people, and the incredibly positive atmosphere they create. Just excellent!
Review from Gina G (Friend of Client) published on 27 March 2019 Submitted via Website•
Overall Experience
Happy Futures is amazing. I was so impressed by the level of care and support they provide to their individuals, their families, and the Happy Futures staff.
The CEO goes above and beyond to make sure individuals have every comfort and amenity. She cares for individuals as though they were her...
Happy Futures is amazing. I was so impressed by the level of care and support they provide to their individuals, their families, and the Happy Futures staff.
The CEO goes above and beyond to make sure individuals have every comfort and amenity. She cares for individuals as though they were her own family.
Add in a beautiful centre that is open 24/7 that any client may use that includes everything from arts and crafts to a sensory room. It’s easy to see why Happy Futures is the gold standard.
I’d recommend this company to anyone looking for complex care needs.
Review from Paula M (Mother of Client) published on 27 March 2019 Submitted via Website•
Overall Experience
Happy Futures are absolutely fantastic. My son has weekly support and he is treated with the utmost respect at all times. I can continue to work knowing he is well cared for and having lots of fun, whether it is doing craft work, cooking, or trips out to his favourite places, I know he is enjoying...
Happy Futures are absolutely fantastic. My son has weekly support and he is treated with the utmost respect at all times. I can continue to work knowing he is well cared for and having lots of fun, whether it is doing craft work, cooking, or trips out to his favourite places, I know he is enjoying his day. Nothing is too much trouble for the support staff. They have attended hospital appointments with my son and also taken him to the barbers. 10 out of 10 for Happy Futures!
Review from Karen C (Mother of Client) published on 27 March 2019 Submitted via Website•
Overall Experience
A great team, very professional and genuinely care about the people they support. Very friendly support workers. Great facilities, constantly developing new activities and services.
A great team, very professional and genuinely care about the people they support. Very friendly support workers. Great facilities, constantly developing new activities and services.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 January 2018Overall
Outstanding
Outstanding
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
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Accreditations
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Happy Futures Support Specialists Ltd to verify any information. View our terms and conditions. Happy Futures Support Specialists Ltd has a Basic Service -what a Basic Service includes.