Havant Homecare Ltd

We have, I believe, made it clear that our preferred time for the carer to arrive is between 0900 and 0930 and this used to be very largely kept to. However, we can cope with alternatives when we are given reasonable notice. Unfortunately, that has not been the case recently. Two examples: A little over a week ago we had been told the arrival time would be 0945 but the carer turned up at 0900 and, more recently, due to arrive at 0900 the carer turned up at 0945. In both cases the carer had been told of the change the day before. It is difficult to understand why we were not told at the same time. I can understand that changes may be necessary sometimes b

All my family commend the service of these ladies, for both their service care and understanding. While also being available to spare time for mum.and ourselves, in both fun and difficult times which included organising meds and hospital if needed.

My experience has been amazing, very supportive, no rushing and always helping. They have helped me with walks, medicine, dishes, showering, listening to me and helping me get back on my feet, it's an amazing service

The Havant Homecare team have been supporting my Mum now for about two months. Mum has Alzheimer's as well as other conditions impacting her ability and mobility. I cannot praise the team highly enough. They are so supportive, caring, pragmatic and very flexible as needs and requirements change. My Mum sees the carers as her friends and really looks forward to their twice daily visits. The care has clearly improved her quality of life and given me increased peace of mind. Thank you all.

Excellent care for rehabilitation following hip surgery. The Team have been supportive, encouraging and knowledgeable. I could not have asked for more. They arrive at specified times and are always friendly lovely carers.

Mum was able to be where she wanted to be - at home. Thank you all so much.

I was very glad that Havant Homecare had been recommended to me.

I cannot recommend Havant Home Care enough they have helped both me and my mum

I HIGHLY recommend HHC. A really fantastic agency with all the positives of being small /local and none of the disadvantages. The kind, committed carers took such trouble to identify and meet my Dad's needs and preferences, often going over and above, and adapting as those changed over a five year period. What set them apart from other agencies I spoke to, was the continuity they gave by having a small team for my Dad, and always having a familiar carer introduce any new carer over a period of many double visits. They were flexible and responsive - eg when we suddenly needed more visits they were brilliant; they don't have a minimum hour long visit (as some do), and they allowed cancellation (without charge) at 24 hours' notice (again, I don't think that's usual). Plus they'd try - and usually succeed - in responding to last minute requests for extra visits. The highly professional office team helped me so much with their sensible advice and by being so reliable and supportive.

Havant Homecare are outstanding! Having been the sole carer for my father for many years allowing external carers to provide regular respite care was hard for both myself and my father who was living with mixed dementia. I need not have worried. Havant Homecare listens to the needs of the person being cared for and the care giver to ensure what is required is fully understood by everyone. More importantly they match carers to the family. The carers were so good with my father and we both felt safe and happy- at a very challenging and scary time they became part of the family. The fact that the care team was limited to three was so important as it meant that Dad wasn't faced with lots of carers; they also came when we wanted. The care provided was second to none and when Dad had hospital admissions there was a follow up visit to ensure that the care provided was suitable. Basically, nothing was too much trouble, none more so than in Dad's final week; their care and support was amazing.

Our family is extremely grateful for the standard of care that Mum receives and for the flexibility that the team offer whenever possible, and we would certainly recommend Havant Homecare to others.

Mum died peacefully at home. Without Havant Homecare that would not have been possible.

I would highly recommend Havant Homecare! Myself and our family feel extremely lucky to have their totally professional and caring support, taking care of our mother. Their kindness, flexibility and understanding is unique, adapting to the day to day needs.....we couldn't ask for more. A big thank you to all the team and management. Keep up the good work! You are very much appreciated!!

Would recommend them to anyone.

Havant Homecare has provided first-class care for me over a few months. The kindness and compassion, sensitivity and professionalism, together with a good dose of humour, and overall flexibility have been outstanding. I would highly recommend recommend them.

From the first communication with Havant Homecare they were caring and helpful, then when we met with them they weren't pushy just gave us lots of information about what we could be entitled to, they let us tell them what we would like which was holiday cover they are so professional making sure they meet our needs. Can't thank them enough.

We approached Havant Homecare for assistance with our elderly mother who had stopped wanting to get washed and dressed every day. From the very first call to the agency, we knew we had made the right choice. We were greeted with professionalism, courtesy and empathy. Our mum was assessed within days and introduced to the lovely lady who would become her carer. Mum went from being opposed to having any assistance to looking forward to her carer's visits and developing a real bond with her. What started off as two visits per week soon became three and another lovely lady was introduced to cover the extra day. Unfortunately, circumstances changed which meant that Mum had to go into residential care. The help that Havant Homecare gave us in looking for the best place for Mum was second to none, they went above and beyond. As a family, we have received outstanding support and would not hesitate to recommend Havant Homecare.

Havant Homecare Ltd provide the best personal and practical care there is. All my carers who vary in age are empathetic and kind. I rate them as excellent. They have been caring for me for 4 years now, I cannot imagine any better care ever from anyone else.

We have used Havant Homecare Ltd for several years. They are not inexpensive, but we have experienced first-class service. The visiting staff are friendly, caring and proactive. Most importantly, when I contacted the management team, I received a quick, helpful, thoughtful reply with good advice. Their feedback on my mother's situation via the staff has been very valuable in giving us warnings when we do need to intervene. They have never missed a visit. I would not hesitate to recomend them.

I part-care for my wife, who can no longer quite manage everything for herself. I had to unexpectedly go to hospital for an operation and was there for two weeks. We were at a loss to find a way to get appropriate support for my wife at short notice, but fortunately, we found Havant Homecare, who immediately met our needs. Not only did they visit us out of hours to discuss the help we needed, but they were thoroughly friendly and professional throughout, quickly producing the necessary paperwork and scheduling care staff visits. At times our needs were changing almost by the day, and we were impressed by the flexibility shown by Havant Homecare. All their caring staff are properly trained and competent, and as well as being super friendly and considerate are fully aware of their boundaries. We found the whole experience of dealing with Havant Homecare absolutely ideal. You might find a better price, but I doubt you will find a better service. Excellent value, highly recommended!