Havant Homecare Ltd

2 The Oakwood Centre, Downley Road, Havant PO9 2NP
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9.8 21 Reviews
  • Havant Homecare Ltd, Havant
Havant Homecare is a provider of first-rate home care services, being rated as 'Outstanding' by the CQC in September 2018.

Staff are checked via references and a police check (DBS – disclosure and barring service) to make sure they are fit to provide care.

Measures are taken to ensure the right people are recruited to make a difference to peoples lives.

Staff treat individuals with the dignity and respect they require at all times, providing high-quality person-centred care, enabling people to live at home independently for as long as possible.
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Care Provided by Havant Homecare Ltd

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £29 – £37

Each customer is an individual and each care package is tailored to meet their needs, the structure of care packages means that everyone will pay a different price for their package. Many people receive different benefits to support them to pay for their care such as attendance allowance and direct payments.

These prices are only a guideline, please contact Havant Homecare Ltd to find out the exact price for your requirements.

Contact Havant Homecare Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Havant Homecare Ltd to get a personalised quote.

Good to Know

Owner

  • Havant Homecare Ltd
  • Privately Owned

Person in Charge

  • Katrina Thorne (Director/ Owner )

Havant Homecare Ltd Reviews (21)

9.8

Havant Homecare Ltd has a Review Score of 9.8 (9.760) out of 10, based on 11 reviews in the last 2 years.
Over all time Havant Homecare Ltd has 21 reviews.

Overall Experience
  • 21
  • 0
  • 0
  • 0
  • 0
Date Published
  • 21
  • 9
  • 10
  • 11
  • 10
Reviewer Connection to Havant Homecare Ltd
  • 8
  • 6
  • 4
  • 2
  • 1
Total of 21, showing 21-21
Review from Brian V (Husband of Client) published on 30 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are delighted with the care we receive. Staff are sensitive to our needs and treat my wife with dignity and respect. Staff are vigilant and responsive to the circumstances they find when they arrive. We receive two carers three times a day and they provide a service that contributes to our quality
of life. Put simply the staff at Havant Homecare make a positive difference to our lives.
Reply from Katrina Thorne at Havant Homecare LtdThank you for your kind words and sharing your experience of our services, we appreciate your feedback.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.760)

Overview of Review Score

The Review Score of 9.8 (9.760) out of 10 for Havant Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.985 for Havant Homecare Ltd is calculated as follows: ( (65 Excellents x 5) + (1 Goods x 4) ) ÷ 66 Ratings = 4.985
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Havant Homecare Ltd is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 4.775
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Sep 2018

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (3)

Katrina

Katrina Thorne

Job Title: Director and Owner Joined: 2015

Katrina founded Havant Homecare in 2015. She has over 20 years experience in delivering home care services after working in a number of small businesses as well as one of the UK’s largest franchise care providers and the NHS.

Chanel

Chanel Byng

Job Title: Operations Manager Joined: 2017

Chanel Byng our Operations Manager oversees our services and supports the business with development. Chanel continues to be involved with the daily running of the service, supporting staff and customers.


Chanel has completed her Level 5 in Leadership & Management and is currently completing a Level 7- Senior leader in Health and Social care.

Michaela

Michaela Hopkins

Job Title: Support coordinator Joined: 2022

Kayla is a support coordinator, predominantly based in the community. Kayla supports the management team and ensures high quality care is delivered. She provides support to customers and their families. Kayla is a moving and handling trainer.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Havant Homecare Ltd to verify any information. View our terms and conditions. Havant Homecare Ltd has an Enhanced Service - more info.