Caremark Cannock Chase & South Staffordshire
3 Wolverhampton Road, Cannock WS11 1AP
Care Provided by Caremark Cannock Chase & South Staffordshire
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £30 - £30
- Weekly Live-in Care Fees: £28 - £28
Contact Caremark Cannock Chase & South Staffordshire to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Caremark
- Private Owned
Person in charge
- Emma Appleton (Registered Care Manager)
Caremark Cannock Chase & South Staffordshire Reviews (7)
Caremark Cannock Chase & South Staffordshire has a Review Score of 9.5 (9.5) out of 10, based on 7 reviews in the last 2 years.
Over all time Caremark Cannock Chase & South Staffordshire has 7 reviews.
Not experienced any issues at all during the 12 months plus we have been service users. Go above and beyond for their clients and make relationships and friendships with family members too. Would highly recommend Caremark.
Thank you so much for sharing your experience with Caremark. We're delighted to hear that our team has made a positive impact and built meaningful connections with you and your family over the past year. Knowing that you feel supported and valued means a great deal to us!
Exceptional all round services, always on time and ensure everything is OK with my father before leaving. Nothing is too much to ask for, they go the extra mile to ensure he is happy and has everything he needs.
Thank you for your kind review. We're so pleased to hear that you've had such a positive experience with our team. Ensuring your father's wellbeing and happiness is always our top priority, and it's wonderful to know that our carers are going the extra mile to meet his needs!
The office staff take all requests in to account and any issues are dealt with quickly.
If there are any issues with carers being late or having issues, the office also keep me informed.
I'd recommend this company above others as it's been the best care we've received in a few years. The carers employed are genuinely caring.
Thank you so much for your lovely review. We are truly grateful for your trust and support. It's heart warming to hear that our carers have made such a positive impact on your mother! We're also pleased that our office team has been able to meet your needs and keep you informed. Your recommendation...
My wife has dementia and sometimes does not know me, so I find it stressful when carers are changed so often.
Carers who have not been before, I have to explain what is required and have been disturbed by some experiences, ie not brushing my wife's teeth, bringing her down without a cardigan, putting pyjama bottoms on instead of trousers, no socks. I like many of the carers who show dignity, some try to get my wife to chat which is nice.
Honesty can be questioned at times, on several times I have been notified that the carer is going to be late, because of an emergency, when speaking to the carer problems have been delayed and at times Caremark have changed their rota times and not changed our rota.
Thank you for bringing your concerns to our attention. We sincerely apologise for the issues you have experienced, and we take your feedback very seriously. We will arrange a meeting at your earliest convenience to discuss the matter in more detail and ensure that we find a resolution. Please rest...
Her carers are all lovely and always ensures she is happy and comfortable when they are with her.
The carers mum has are a credit to your company.
If I am there when the carers are there, it's lovely to see how they are looking after mum and making sure her needs are met and how they set things up for mum the way she likes it without her telling them as they are fully aware of how she likes things.
The office are always helpful whenever I have had to call and always keep me informed if there are any issues, either with mum or if the carers are running late.
It gives me peace of mind knowing that when I can't be there mum is being well looked after.
Thank you so much for taking the time to leave such a thoughtful and touching review. It means a lot to us to know that our carers have made such a difference in your mother's life and that you feel she is in good hands. Your feedback about the attentiveness and care our team provides, both in the...
I would like to post a big, massive thank you to Caremark after a telephone conversation yesterday with a staff member. My mom and dad are so happy. Thank you for all your care and support.
Thank you for your kind words! Your feedback is truly appreciated, and it encourages us to keep doing our best every day - thank you!
Everyone is caring and professional .
My dad is 94 and he can be very angry, grumpy and he shouts a lot but the carers handle him with great understanding and care.
The staff in the office are a credit to the company and will move heaven and earth to sort your problems.
Thank you so much for your kind review and thoughtful feedback. We are grateful for your support, and are delighted to hear that you had a positive experience with our services / staff!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 October 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Caremark Cannock Chase & South Staffordshire.
Awards / Recognitions (1)
- Recipient: CaremarkDate: Thursday 31 Mar 2022
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Caremark Cannock Chase & South Staffordshire
How many Carers does Caremark Cannock Chase & South Staffordshire employ?
Caremark Cannock Chase & South Staffordshire employs 44 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Cannock Chase & South Staffordshire to verify any information. View our terms and conditions. Caremark Cannock Chase & South Staffordshire has a Basic Service - more info.