Apex Prime Care Isle of Wight

Office B, College House, College Close, Sandown PO36 8EB
Review Us
3 Reviews
  • Apex Prime Care Isle of Wight, Sandown
Show Apex Prime Care Isle of Wight on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Adult Home Care (18+)

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Companionship
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • High Dependency Care, two carers attending

Good to Know

Person in charge

  • Michelle Sherwin-Beath (Manager)
Are you the Owner/Manager of Apex Prime Care Isle of Wight? View your Advertising Options

Apex Prime Care Isle of Wight Reviews (3)

Over all time Apex Prime Care Isle of Wight has 3 reviews.

Overall Experience

  • 1
  • 0
  • 2
  • 0
  • 0

Date Published

3
0
0
0
3

Review from Louise D (Daughter of Client) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Apex have been caring for my mum for 18 months now and the care she has received has been excellent. During that time mum’s needs have increased and Apex have been extremely flexible. Having the app has been brilliant as I’m able to check the call notes and the carers are able to pass messages on to
me. I am always contacted immediately if there are any problems. The carers are always on time and those that I have met have been very polite and caring. Being mum's only relative, and working full time, Apex have been like a lifeline to me. They are able to tend to mum's basic needs so that I can spend quality time with her.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R R (Client) published on 21 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I am satisfied with my care, carers and managers. Long may it continue!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sara K (Client) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

There is not a sufficient number of carers in ratio to clients. This impacts massively. I personally am supposed to have morning calls, I have had calls as late as 1 pm! The excuse is that they have not got enough carers - not my problem. Plus, I do not have male carers, so on a few occasions have had
no care at all. I was abused as a kid. I am not having men in my personal space. The carers they have are massively overworked filling in the gaps. I think this is unfair of them because they are carers then they are more likely to do extra hours...because they care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Apex Prime Care Isle of Wight

What Type of Services does Apex Prime Care Isle of Wight offer?

Apex Prime Care Isle of Wight offers Home Care.

How many Carers does Apex Prime Care Isle of Wight employ?

Apex Prime Care Isle of Wight employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Apex Prime Care Isle of Wight to verify any information. View our terms and conditions. Apex Prime Care Isle of Wight has an Basic Service - more info.