Loading...

Care Resource Bureau Ltd

Whitestones, Manor Road, High Wycombe HP10 8HY
Care Resource Bureau Ltd Logo
Care Resource Bureau Ltd logo
Just the best service I could have dreamt ofJeremy H(Son of Client/Service User)
Care Resource Bureau Ltd, High Wycombe
Nothing is too much troubleMark W(Son of Client/Service User)
Care Resource Bureau Ltd, High Wycombe
I cannot recommend CRB highly enough – everyone there was outstanding.C J(Husband of Client/Service User)
Care Resource Bureau Ltd, High Wycombe

Care Resource Bureau is an independent, family-owned and operated domiciliary care provider based in the High Wycombe area of South Buckinghamshire, specialising in Palliative/End of Life and Complex Care. They deliver a range of services including home care visits, day/night shifts and live-in care. The company was opened in 2015 by the now manager, who had over 25 years of hands-on experience in the domiciliary care industry. She knew that...  

Care Provided by Care Resource Bureau Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £27
  • Weekly Live-in Care Fees: from £1,430

Prices stated are a starting guide, additional charges apply on weekends and public holidays, as well as if there are complex needs to be met. We would recommend calling, or leaving us an enquiry so that we can discuss your needs in full to give you the most accurate costing for you to consider.

The price(s) shown are provided by the agency. Contact Care Resource Bureau Ltd for full pricing details and T&Cs.

Contact Care Resource Bureau Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Care Resource Bureau Ltd
  • Private Owned

Person in charge

  • Tricia Downes (Manager)

Care Resource Bureau Ltd Reviews (10)

9.6

Care Resource Bureau Ltd has a Review Score of 9.6 (9.55) out of 10, based on 6 reviews in the last 2 years. Over all time Care Resource Bureau Ltd has 10 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Care Resource Bureau Ltd
Loading...
Showing 10 reviews matching selected criteria
Review from Andrew S (Son of Client) published on 7 April 2026 Submitted via Website
Overall Experience

I genuinely thank my lucky stars every day that I found Care Resource Bureau last year to provide home care for my mother who has a worsening Alzheimer's diagnosis. From the first conversation with Tricia, it was clear that her and her team care deeply about the work they do and the people they do it for (including the family). Tricia and the office team frequently go above and beyond for us, supporting me with all of the different aspects of supporting mum through her illness - from medication, to benefit support - nothing ever feels too much and, even when I feel I'm pestering, I'm always reassured.

The care itself has been second to none and has adapted seamlessly when the situation in the home varies as it invariably does with Alzheimer's. I cannot recommend Tricia and the team highly enough. They've given me complete peace of mind and space to have the capacity to support other members of the family and future plan for mum.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S A (Wife of Client) published on 27 October 2025 Submitted via Website
Overall Experience

Your carer team were incredible, reliable and so very kind to both my husband, myself and the family. Thank you so much for all you did for us over the months of May 2025 - September 2025, we are so grateful.

Reply from Samuel Downes, Manager at Care Resource Bureau Ltd

Thank you so much taking the time to leave us such a positive review of our service. It means so much to us all here to know that it was supportive, reliable and provided you with help that you all needed. Thank you!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gemma S (Daughter of Client) published on 2 October 2025 Submitted via Website
Overall Experience
I found care resources for dad amazing.
We didn't use care resources for long but they were fantastic from start to finished.
Listen to what we wanted as a family and how much and how little.
Nothing was too much trouble.
They spoke to dad and made conversation and had jokes to make everyone feel at ease as that's was dads personality but always kept me in the loop of all dads care and details.
Tricia was amazing. We spoke all the time and was a real support for me through it all and was lovely to speak things over with her.
Nothing or anytime was ever any trouble.

Thank you for all you done for us and I would absolutely recommend to anyone needing care for a loved one.

Reply from Samuel Downes, Manager at Care Resource Bureau Ltd

Thank you for your kind words and for such positive feedback. We are so pleased to hear how happy you were with the service we provided to Dad, as well as to hear how much it was able to put you at ease, and support you throughout. Thank you so much for taking the time to share your experience with us all!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Rosina C (Wife of Client) published on 30 September 2025 Submitted via Website
Overall Experience
My husband was looked after with exceptional kindness by the team of carers who were always cheerful and they helped Colin deal with his disease with great dignity . I feel he could not have been looked after better .

With my sincere thanks

Reply from Samuel Downes, Manager at Care Resource Bureau Ltd

Thank you so much for taking the time to leave such a positive review of the experience you had with our service. It was our pleasure to have been able to support Colin, and you as family. Thank you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jeremy H (Son of Client) published on 7 November 2024 Submitted via Website
Overall Experience
Just the best service I could have dreamt of. Having dealt with another company a couple of years back, it was with pure dread having to return to find help again this year.

Then was recommended Care Resource Bureau - and wow - the most helpful and professional people I could have only imagined. Cannot thank them enough. I could not do without their help for mum. Truly amazing.

Reply from Samuel Downes, Manager at Care Resource Bureau Ltd

We are so pleased to hear you are happy with the service we are providing to mum, and are happy to have been able to give you a more positive outlook on the health and social care support. It is our pleasure to be able to support you. Thank you for the positive feedback!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Mark W (Son of Client) published on 22 October 2024 Submitted via Website
Overall Experience

Care Resource Bureau have been absolutely fantastic in every aspect of caring for my mother. Nothing is too much trouble. There is no doubt that they have gone over and beyond to make mum's life more comfortable

Reply from Samuel Downes, Manager at Care Resource Bureau Ltd

Thank you for taking the time to leave such a positive review of your experience with us. It is our pleasure to be able to support mum, and you as family.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C J (Husband of Client) published on 14 March 2024 Submitted via Website
Overall Experience

Care Resource Bureau cared for my wife in her final two weeks. From my first contact with CRB’s owner to the carers’ last visit, everyone who dealt with us was caring, professional and kind. The carers made the daily tasks of keeping my wife clean and comfortable fun for her, and brought smiles and laughter to her lips every day they visited. I cannot recommend CRB highly enough – everyone there was outstanding.

Reply from Samuel Downes, Manager at Care Resource Bureau Ltd

Thank you so much for your kind and heartwarming review, it was our privilege to have been able to look after her, support you, and bring some moments of positivity and good memories, at what can only be described as a terrible time. Feedback like yours makes the work we do feel even more worthwhile, thank you!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from A T (Son of Client) published on 14 March 2024 Submitted via Website
Overall Experience

The Manager and her son who is a carer provided end-of-life care for my father - they got on like a house on fire which was lovely to witness. I have nothing but praise for the care provided. Since my dad died they have provided a live-in carer for my mum for the past five years and the level of care provided has, again, been exemplary. There have been a considerable number of issues over these years that have been successfully resolved by the Care Resource Bureau in a timely, competent and caring manner. I have no hesitation in strongly recommending their services.

Reply from Samuel Downes, Manager at Care Resource Bureau Ltd

Thank you for your kind words. It was our pleasure to have been able to look after Dad in his last week and continues to be our privilege to look after Mum. We are thrilled truly touched to hear that this has been a positive experience for you and hope that continues into the future!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jackie L (Daughter of Client) published on 12 March 2024 Submitted via Website
Overall Experience

The Care Resource Bureau is fantastic. We have been so impressed with the level of care provided for my dad and how my mum's health needs have also been considered. The staff are all friendly, caring, happy and smiling. Communication is excellent. The care provided is holistic and the care plan is adapted to my dad’s changing needs.

Reply from Samuel Downes, Manager at Care Resource Bureau Ltd

Thank you for sharing your experience of our service; it is our pleasure to support both Dad and Mum and help towards ensuring they are both considered in the provision! It is great to hear the positives and that the service is working for you!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Charles F (Son of Client) published on 11 March 2024 Submitted via Website
Overall Experience

Over the last three years, my mother has received excellent support from live-in carers provided by Care Resource Bureau. I have also been extremely glad of the advice and guidance provided by the manager as her condition has changed. Overall excellent service.

Reply from Samuel Downes, Manager at Care Resource Bureau Ltd

Thank you for sharing your experience of our service, it is our pleasure to support both you and Mum, and are so pleased to hear that you are happy with the care, support and guidance you are receiving!

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 December 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Care Resource Bureau Ltd.

Awards / Recognitions (5)

  • Recipient: Care Resource Bureau LtdDate: Friday 15 Nov 2024
  • Recipient: Care Resource Bureau LtdDate: Friday 15 Nov 2024
  • Recipient: Care Resource Bureau LtdDate: Friday 17 Nov 2023

Meet the Team (2)

Tricia Downes Job Title: Registered Manager Joined: 2015
Tricia Downes

Tricia started her career as a Care Assistant in a small family-run care home and worked her way up through the ranks. This meant that she not only gained valuable insight and experience during this time but also was able to complete extensive training including a City & Guilds Direct Care qualification (levels 2 & 3) plus enhanced training in Palliative Care, Mental Health and Learning Disabilities.

Having taken her experience, and identifying the need for a more person-centred, specialised service, Tricia started her own business, Care Resource Bureau in 2015. Tricia is now responsible for the day-to-day management of the business, liaising with families and working closely with carers and external agencies to ensure that the business remains compliant whilst meeting or exceeding standards of care.

Samuel Downes Job Title: Deputy Manager Joined: 2015
Samuel Downes

Samuel brought to the business 8 years of industry experience working within administration and management teams. His understanding of everything business-related, including scheduling, payroll, tracking systems for carers and training, made him the perfect fit.

Within the first year of operation, Samuel highlighted issues with the style and quality of training being provided to care staff in the wider industry and so he decided to focus particularly on the training and development of the team.

Having completed the necessary practical and theoretical tests, he now trains carers himself to ensure the highest standards are met within the business.

Frequently Asked Questions about Care Resource Bureau Ltd

How many Carers does Care Resource Bureau Ltd employ?

Care Resource Bureau Ltd employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Resource Bureau Ltd to verify any information. View our terms and conditions. Care Resource Bureau Ltd has an Enhanced Service - more info.