Reto Care Ltd

We cannot recommend Reto Care highly enough. They are, in our experience, the best care company in the area.

They always have time to chat and nothing is to much trouble their quality of care is second to none everything is left perfect we couldn't be happier with what they do

Reto Care provided support for my father from Feb 25 until Jun 26. The care they provided was of the highest level & it enabled him to stay in his own home. The level of care also gave my sister & I much needed backup, we felt totally supported & were able to rely on them especially when things got tough. We could not have managed without them & would highly recommend.

I have nothing but praise for all the staff and carers at Reto Care. They are all caring, friendly and helpful. My much-loved husband was extrenely ill for a long time and without their help I could not have coped. Because of their help I was able to care for him until he died on 25 July 2026. Thank you Reto Care.

The care my mum receives from this company is excellent. They make sure there is continuity of care each day by providing the same carer which makes so much difference to my mum. The carers who my mum has are very professional but very caring. They go above and beyond at every interaction. My mum has had other care companies previously however they were different carers each time and very little interaction between my mum. Retro carers chat to my mum which she loves. Anyone considering this company please give them a go they are brilliant.

Carers provided a first class service over a 6 week period.I was treated with respect from a kind, caring and professional group of people. I am very grateful to them for helping me regain my independence.

We've used many care providers, but Reto are by far the most professional, respectful and kind. Linda and Ann truly value feedback and work hard to improve services. The carers are always happy, polite and go above and beyond.

On numerous occasions I have had to telephone Reto Care Ltd. Tablets not been given correctly. Dementia patch not put on, missed home call. Dirty clothes put back on. Ran out of tablets, and only informed on the same day. I have recently had an appointment with them and been reassured that this would improve and not happen again, the next day tablet was not taken and found on the table, safe brought to store tablets, carers left tablets on the top.

They knew her medication routine reported back always sadly she passed last week but I would highly recommend the carers and company and I thank you all so so much from the whole family

The service from the staff I can only describe as compassionate efficient and caring. Every one of them both male and female has been wonderful at their jobs, turned up on time, and has lovely personalities. They are a pleasure to have in our home and the care provided is second to none. We would recommend them to anyone.

Many thanks for your help caring for my dad.

My aunty is receiving the appropriate care from her carers. She looks forward to their visits and although she finds it difficult to accept help, is adjusting well with their care and thoughtful approach. Having carers in place has made it so much easier on the rest of the family, knowing that she has someone reliable to care for her, check on her wellbeing and administer medication. Very happy with Reto Care.

I cannot praise Reto Care enough. They are looking after my Dad who is end of life and every carer has so far provided the highest quality care. They are so patient, kind and respectful and nothing is too much trouble for them. They even check on me and the rest of the family. I trust them completely. They all have hearts of gold. Reto Care are a wonderful team of professional and friendly individuals and I am so grateful to them. Thank you, Reto.

I would recommend Retocare to anyone needing residential care services.

My Father is very frail and vulnerable after having Sepsis at 90 years old and needs complex care. The staff are knowledgeable, caring, show my dad dignity and respect. They make him food and drink and make mealtimes fun. They cheer him up. They chat to him. They sing to him and make him laugh. He has become fond of them all. They always turn up, have never let him down. I work very well with the team too. They have been there to give me a much needed hug from time to time. I was so worried about the care for my dad but they have taken that all from my shoulders. Thank you, Reto.

Reto Care provides the highest quality service to my Mum, who is in palliative care. They cannot do enough for her. Every single carer who has looked after my Mum so far (since June 2024) has shown nothing but care, humour, dignity and respect for my Mum. They show care to us as the family too and have worked with us all the way along to make sure the care Mum receives is the best it can possibly be. Reto Care - you are an amazing team - thank you.

I am so grateful that Reto Care came into our lives at a very difficult time. They visited 4 times a day to tend to my very dear aunt. All the visiting carers were a breath of fresh air in the day. Everybody treated my 96 year old aunt with dignity and kindness. They made her feel special and were able to lift her mood. Although they couldn't state an exact time, the were very reliable. All carers were experienced and confident even when moving a fragile old lady, which used to be painful for her. They always left her feeling more comfortable and clean. I am also grateful for the explanation and help the managers gave to help me to understand the help that was on offer from the CHC when a person has chosen to die at home. The Reto team also worked closely with the district nurses and the family. Listening to our worries and concerns. I am grateful to this very professional company for the support they gave, allowing my aunt to get her wishes for a dignified death at home.

I will never be able to send them enough for all that they did and the joy, happiness and contentment they gave my father.

Thank you all so much for the home care my mum received.

My dad was looked after with care and dignity, it's a shame I can't mention names but the gentleman who always had nice aftershave on would give dad a lovely shave, and make sure dad had his shirt buttons fastened and his collar straight. Another gentleman who cared for dad would always find time to sit and listen to dad and they would have a little chat. Dad loved that, so thank you for being so nice to him when it really mattered.